Qmoniqs Software is a Digital Transformation services Companies in Gurugram, India. The company mainly focuses on cloud, mobile, big data, innovation, and agile execution. We provide services like product engineering, quality analysis, develops, data analytics, enterprise security, and process automation in and around India and USA. Our expert team at motivity Labs will take care of everything that enhances efficiency and minimize overhead costs.
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2. For Digital Transformation in any organisation, it is imperative that the existing process
and systems are made more efficient to be effective in creating value for your customers
Being digitally enabled means that the organization and the customers/ consumers of the
organization products or services are brought closer which not only helps the company to
understand the buyer needs proactively but also it helps to interact with new buyers.
With this understanding, the organization then strives to meet the expectations of the
buyers. Digital transformation hence helps organizations meet the current customers’
expectations but also ensure the acquisition of new customer and hence opening up new
business opportunities.
It is the improved customer experience that helps organizations in retaining customers
and also opens up new opportunities that organizations are investing in digital
transformation.
Digital transformation brings in the holistic improvement of the businesses thereby not
only in terms of retention and acquisition of customers but also enabling the organization
to be future-ready.
Most of companies are already taking steps and implementing complex digital
transformation strategies to ensure improvement in customer experiences.
As mentioned earlier, digital transformation in an organization brings about holistic
change within the organization. It essentially improves customer experiences but also
enables an organization to experience tremendous improvements in employee
engagement and overall company/ employee productivity.
Digital transformation is about using technology to overall improve the business models,
in turn, bringing about the development of business revenue streams and also improving
overall productivity by avoiding or reducing disruptions.
3. Ways to improve your workforce
performance and ROI
1. Streamline processes and systems
Digital Transformation is not only about taking your data into the
Cloud but to change and optimizing your systems and processes.
It is to ensure that they are compatible and flexible enough to
deliver reliable business insights and position your business for
future success.
The whole transformation process should involve employees in
the change management process, ensuring the employees convert
and integrate new digital methods and processes to existing
working practices, helping bridge the traditional and digital parts
of your business, to support the organization’s digital
transformation.
Engage technical innovation managers with profound experience
developing advanced solutions to support transformation.
4. 2. Set up self-service portals
The whole process of digital transformation
should follow the basic change management
process, wherein the employees or verticals
involved should own the processes and systems
being developed. One of the best practices is to
deploy self-serve digital technologies that all
the stakeholders including employees and
business partners can use and based on these
can suggest improvements that not only embeds
the changes but also the buy-in of the end
users of these systems. The process can be
kicked off by starting with a small function and
taking it to digital. Once the other functions
realize the success of the initiative and based
on the trust hence gained through a successful
digital initiative, the Organization can go on
with much large and organization-wide changes
or digital transformation projects.
5. 3. Leverage digital technologies and solutions
To bring in transformation, it’s a good practice to utilize
digital technologies and digital platforms to transform
business processes and systems e.g, training employees
to work on new software platforms designed to help
product launches happen more quickly.
The digital transformation uses artificial intelligence,
automation, hybrid clouds, and other digital technologies to
harness data and enable more intelligent workflows,
quicker, more informed decisions, and real-time responses
to market disruptions.
6. 4. Harness real-time data
The biggest benefit of Digital transformation is that it helps in the collection of
reliable data. The data can then be centralized for data storage and can be used
for taking business decisions through different tools for data analysis and
insights.
The data can be for getting actionable steps e.g. revenue generation, proactive
and predictive machine maintenance, machine productivity, cost reduction, new
product development, etc.
Organizations can integrate powerful digital tools including AI and ML to
automate processes and also enhance the decision-making process for the
employees.
7. 5. Ensure employee collaboration
The centralization of data, and relevant tools along with strategies can
really help improve customer satisfaction. Some examples of improving
customer satisfaction are the use of an automated chat process, which
fetches the relevant data and helps executives respond to customer
inquiries proactively; secondly, the digital tools help employees
communicate across departments, continuous data flows within the
organization seamlessly, ensuring a smooth phase-to-phase customer
lifecycle – this makes the overall process more efficient and helps save
time, money, and resources.
It is of paramount importance that the teams are well aware of the
overall mission, create buy-in of the whole change process by
empowering the teams in the workplace transformation, and most
importantly have a properly designed implementation and roll-out
program to help improve employees’ commitment and ensure the
success of the digital transformation program.
Organizations realize overall increased revenues, cost savings, and
increased profitability from better data capture to improved customer
experiences. A data-driven corporate culture only helps drive significant
changes in costs and revenues for the organisation.
Employees and leadership can enhance their best practices by
improving visibility across various aspects of a company and boosting
revenues by pattern recognition, assessing trends, and capitalizing on
data-driven opportunities.
8. 6. Improve operational efficiency
Executives said that improving operational effectiveness
(40%), faster time-to-market (36%), and being able to
deliver on customers’ expectations (35%) are among the
main benefits of digital transformation.
One of the most critical improvements that digital
transformation brings is improving operational efficiency.
The data availability helps with predictive maintenance
which can help reduce the breakdown of machines, and
the proactive management of the effectiveness of
machines can help reduce rejections and improve the
productivity of machines. These are simple examples of
direct improvements in operational efficiency through
digital transformation.
Your employees will improve their performance by
digitizing your company operations, streamlining your
workflows, and improving information flows throughout the
company.
Digital transformation involves changing the overall
business processes and systems from the designed to
manufacture and sell products to a data-driven
organization flexible enough to respond to market needs
and changes proactively.