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puppet
                  labs                           Case Study
“Prior to using Puppet, managing the
 Mac OS X systems in our network

                                                    Los ALAmos uses
 was a challenge. There was a real lack
 of visibility into both the number


                                                    PuPPet to gAin
 of Macs on the network and their
 configuration. Puppet has made a real
 difference to our administrators who
 previously were having to walk to
 each Mac and service it individually.”             visibiLity into their
- Allan Marcus, Solutions Architect,
 Los Alamos National Laboratory
                                                    dePLoyed mAc os X
                                                    environment And
  industry:
  Government                                        meet nist stAndArds.
  chALLenge:                                        Los Alamos National Labs is one of the world’s premier research
  Meet NIST standards for                           organizations and is engaged in strategic science on behalf of national
  Mac OS X environment
                                                    security. Los Alamos networks not only employs a wide variety of
  soLution:                                         devices and operating systems, they are also held to strict security
  Puppet                                            guidelines for the configuration and security software on all of their
  resuLts:                                          systems including systems running Mac OS X. Puppet helps support
  Manage 1,700 Mac systems while                    hundreds of Macs, gains visibility into the devices on their networks
  enhancing visibility and adhering                 and ensures they met security standards for those systems.
  to compliance standards




  stArting environment                                              Key obJectives
  • Manage over 1,700 Mac desktops that check in on a               • Gain Visibility – They needed to understand how many
    regular basis.                                                    Macs were on their network, how they were configured,
  • There was a complete lack of visibility into the actual           and whether they met their security requirements.
    number of Macs on the network. There were over 3,400            • Configuration Management – Los Alamos is governed by
    Macs registered but many of these systems were no                 NIST Special Publication 800-53 which has requirements
    longer active.                                                    for configuration management controls of all desktop
  • Requirements for least privilege on desktops caused               assets.
    problems because of the need to update software and             • Enforcement of Least Privilege – NIST Special
    antivirus. The need to update software was often given as         Publication 800-53 also has requirements for enforcing
    a reason to grant administrative rights to individual users.      the most restrictive set of rights needed by users. Without
  • Prior to using Puppet they weren’t using any institutional        Puppet, users often requested and required administrative
    administrative tools to manage Macs. It was highly                privileges in order to regularly update their Symantec
    manual and a time intensive process.                              security software on their Macs.
                                                                    • Cross Platform Support – They were looking for a
                                                                      solution that could support their varied versions of Linux
                                                                      and Mac OS X.
puppet
                     labs                             Case Study

“We have strong
 requirements for                          beneFits obtAined
 implementing a secure                    • Enhanced Visibility – After deploying Puppet, they were able to see information
 network. Not only did                      about the Macs connected to the network.
 Puppet help us meet                     • Improved Efficiency – The use of Puppet has dramatically improved their ability to
 NIST requirements                         administer and update their Macs on their network, a previously manual process.
 for configuration                       • Adherence to Compliance Standards – Puppet allowed Los Alamos to meet NIST
 management and least                      standards for both configuration management and least privileges guidelines.
 privilege, the Puppet                   • Accelerated Troubleshooting – With the enhanced visibility has come the benefit
 architecture itself proved                of accelerated troubleshooting. Field technicians now have the configuration
 to be extremely secure.”                  information available to them to remotely identify problems and prioritize updates.

- Allan Marcus, Solutions
Architect, Los Alamos
 National Labs
                                          Why PuPPet?
                                          • Cross Platform Support – Los Alamos started using Puppet to support their Mac
                                            OS X environment, but Puppet’s cross platform support for other versions of Unix
                                            was important in their decision. They are currently exploring expanding their use of
                                            Puppet to include their Linux systems as well.
                                          • Open Source Solution – Cost was an important factor in their choice of Puppet.
                                            Puppet provided the most cost effective solution to both meet their key objectives
                                            without a capital budgeting process. In addition, Los Alamos has found the open
                                            source community helpful in addressing any issues that arise.
                                          • Highly secure architecture – Before they moved forward with Puppet, Los Alamos
                                            had their security experts test the software for adherence to their rigorous security
                                            standards. Their security experts were impress with Puppet’s approach to security.

About Puppet Labs
Puppet Labs develops and
commercially supports Puppet, the
leading open source platform for
enterprise systems management.
With millions of nodes under
management and thousands of
users, including Twitter, NYSE,
Zynga, Genentech, Match.com,
eBay, NYU, and Oracle, Puppet
standardizes the way IT staff deploy
and manage infrastructure in the
enterprise and the cloud.



www.puppetlabs.com
877-575-9775
411 NW Park Avenue, 5th floor
Portland OR 97209
                                       © 2010 Puppet Labs All trademarks and registered trademarks are the property of their respective owners.

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Los Alamos Puppet Case Study

  • 1. puppet labs Case Study “Prior to using Puppet, managing the Mac OS X systems in our network Los ALAmos uses was a challenge. There was a real lack of visibility into both the number PuPPet to gAin of Macs on the network and their configuration. Puppet has made a real difference to our administrators who previously were having to walk to each Mac and service it individually.” visibiLity into their - Allan Marcus, Solutions Architect, Los Alamos National Laboratory dePLoyed mAc os X environment And industry: Government meet nist stAndArds. chALLenge: Los Alamos National Labs is one of the world’s premier research Meet NIST standards for organizations and is engaged in strategic science on behalf of national Mac OS X environment security. Los Alamos networks not only employs a wide variety of soLution: devices and operating systems, they are also held to strict security Puppet guidelines for the configuration and security software on all of their resuLts: systems including systems running Mac OS X. Puppet helps support Manage 1,700 Mac systems while hundreds of Macs, gains visibility into the devices on their networks enhancing visibility and adhering and ensures they met security standards for those systems. to compliance standards stArting environment Key obJectives • Manage over 1,700 Mac desktops that check in on a • Gain Visibility – They needed to understand how many regular basis. Macs were on their network, how they were configured, • There was a complete lack of visibility into the actual and whether they met their security requirements. number of Macs on the network. There were over 3,400 • Configuration Management – Los Alamos is governed by Macs registered but many of these systems were no NIST Special Publication 800-53 which has requirements longer active. for configuration management controls of all desktop • Requirements for least privilege on desktops caused assets. problems because of the need to update software and • Enforcement of Least Privilege – NIST Special antivirus. The need to update software was often given as Publication 800-53 also has requirements for enforcing a reason to grant administrative rights to individual users. the most restrictive set of rights needed by users. Without • Prior to using Puppet they weren’t using any institutional Puppet, users often requested and required administrative administrative tools to manage Macs. It was highly privileges in order to regularly update their Symantec manual and a time intensive process. security software on their Macs. • Cross Platform Support – They were looking for a solution that could support their varied versions of Linux and Mac OS X.
  • 2. puppet labs Case Study “We have strong requirements for beneFits obtAined implementing a secure • Enhanced Visibility – After deploying Puppet, they were able to see information network. Not only did about the Macs connected to the network. Puppet help us meet • Improved Efficiency – The use of Puppet has dramatically improved their ability to NIST requirements administer and update their Macs on their network, a previously manual process. for configuration • Adherence to Compliance Standards – Puppet allowed Los Alamos to meet NIST management and least standards for both configuration management and least privileges guidelines. privilege, the Puppet • Accelerated Troubleshooting – With the enhanced visibility has come the benefit architecture itself proved of accelerated troubleshooting. Field technicians now have the configuration to be extremely secure.” information available to them to remotely identify problems and prioritize updates. - Allan Marcus, Solutions Architect, Los Alamos National Labs Why PuPPet? • Cross Platform Support – Los Alamos started using Puppet to support their Mac OS X environment, but Puppet’s cross platform support for other versions of Unix was important in their decision. They are currently exploring expanding their use of Puppet to include their Linux systems as well. • Open Source Solution – Cost was an important factor in their choice of Puppet. Puppet provided the most cost effective solution to both meet their key objectives without a capital budgeting process. In addition, Los Alamos has found the open source community helpful in addressing any issues that arise. • Highly secure architecture – Before they moved forward with Puppet, Los Alamos had their security experts test the software for adherence to their rigorous security standards. Their security experts were impress with Puppet’s approach to security. About Puppet Labs Puppet Labs develops and commercially supports Puppet, the leading open source platform for enterprise systems management. With millions of nodes under management and thousands of users, including Twitter, NYSE, Zynga, Genentech, Match.com, eBay, NYU, and Oracle, Puppet standardizes the way IT staff deploy and manage infrastructure in the enterprise and the cloud. www.puppetlabs.com 877-575-9775 411 NW Park Avenue, 5th floor Portland OR 97209 © 2010 Puppet Labs All trademarks and registered trademarks are the property of their respective owners.