The NetSuite 2018.2 Release is in full effect and enforcing a Two-Factor Authentication (2FA) to enhance security for ALL NetSuite clients. All Administrator roles, Full Access roles, and highly privileged roles have been affected and companies will now need to update their credentials to provide a second method of authentication when logging in. Protelo’s expert NetSuite team has come up with a few ways to set up a second authentication factor, speed up the process with an application and seamlessly allow you to login to roles with this new NetSuite update. For more information contact the Protelo team at 916-943-4428.

1. NetSuite How To:
Two-Factor Authentication
Support User Accounts
Seamlessly log into roles & speed up the process with the 2018.2 update

2. NetSuite
How To
Set Up
2FA
Take control of your
business processes with
NetSuite Workflows.
The NetSuite 2018.2 Release is in full effect and enforcing a
Two-Factor Authentication (2FA) to enhance security for ALL
NetSuite clients. All Administrator roles, Full Access roles, and
highly privileged roles have been affected and companies will
now need to update their credentials to provide a second method
of authentication when logging in.
Protelo’s expert NetSuite team has come up with a few ways to
set up a second authentication factor, speed up the process with
an application and seamlessly allow you to login to roles with this
new NetSuite update.
Everything you need to know to set
up Two-Factor Authentication
with the 2018.2 NetSuite Release.

3. NetSuite 2FA Prerequisite –
Google Authenticator
What is Google Authenticator?
Google Authenticator is one of the most popular authenticator applications on the market that
works with NetSuite to verify user identities before granting access to websites and services,
based on the 2FA process. This application is available on all smartphones and scans barcodes
on websites to create a 2FA code as the second level of protection during the login process.
A huge bonus to using Google Authenticator is how it consolidates all of the 2FA codes in one
location and keeps them available at all times.
Install Google Authenticator
Protelo’s expert NetSuite team has come up with a few ways to set up a second authentication
factor, speed up the process with an application and seamlessly allow you to login to roles with
this new NetSuite update.
To install go to: https://support.google.com/accounts/answer/1066447?co=GENIE.
Platform%3DAndroid&hl=en&oco=0

4. ires 2FA, where 2FA is not setup
This page is automatically displayed in NetSuite after you login if your user account is assigned to
a role that is “forced”, or the role you select is configured, to be using Two-Factor Authentication –
and its 2FA has not yet been configured. You will receive a verification code by email. You will need
this code to log in and start the process of 2FA setup. Retrieve the code from your email, enter it,
then press Submit.
Accessing Role that requires 2FA, where 2FA is not setup
Two-Factor Authentication Setup
for an Email/Role combination

5. Select Authenticator App
Step 1 – Initial Security Setup
After providing your email verification code, you will be presented this page
to complete the Two-Factor Authentication setup. Select “Authenticator App”,
then press Next.

6. Step 2 – Scan QR Code in
your Google Authenticator
You will be presented a page containing instruction and a QR code.

7. Open your Google Authenticator app on your device. If this is the first time you are entering a code, press
Begin Setup and then press Scan Barcode (to scan the QR barcode, or press Manual Entry (to enter email
address and key).
If you already have other codes in your App, press the plus (+)
sign to add a new. After a successful scan or entry, a new entry will
appear in the list, showing a 6-digit verification code. You have
successfully added this email/role to your app.
Now enter the 6-digit verification code and press Next on the NetSuite Security Setup page.
Please note: Codes are timed, the app will start showing the code in blinking red when it is about to time out.
If it times out, no worries, it will give you a new code. Use the new code instead.
Step 2

8. Step 3: Authenticator App Setup Completed
Step 4: Setup SMS Verification
Press Next to setup SMS or Phone Call
In this step, enter the phone number that will be used to receive SMS (text)
messages or phone calls with your verification code. Select either SMS or
Voice call from the options in Step 2 and press Send code.

9. If you already have other codes in your App, press
the plus (+) sign to add a new. After a successful scan
or entry, a new entry will appear in the list, showing a
6-digit verification code. You have successfully added
this email/role to your app.
Now enter the 6-digit verification code and press Next
on the NetSuite Security Setup page.
Please note: Codes are timed, the app will start
showing the code in blinking red when it is about to
time out. If it times out, no worries, it will give you a new
code. Use the new code instead.
The final page is providing a list of Backup Codes for
use when 2FA is not accessible.
Please print or screen-shot this page for your reference
in cases when your two preferred methods are
unavailable.
Step 5: Save Backup Codes

10. Workflow Transitions:
Transitions allow for movement between states (steps) of your business
process. You can define conditions and trigger condition options for the
most accurate process possible.
Workflow Actions:
Create actions that will allow a state (steps) to execute a command.
For example: send an email, add a button, remove a button, set a field
value, go to record, return user error.
Workflow Fields:
Fields work similar to other fields you would add to a record, although
they live within the workflow. You can add NetSuite fields to the entire
NETSUITE LOG IN USING 2fa
Upon login, you will be presented this page.
n
It will default to use the Authentication App. Open your Google Authenticator App and find the
email address you are logging in as, enter the code displayed for this email address.
If you use SMS Message, the SMS will be sent to the number you input in the previous steps.
You may also use one of the Backup Codes.
Note: However that each backup code can only be used ONCE, so this should only be used as
an absolute last resort.

11. Two factor authentication can be reset for any user by an user with the Administrator, Full Access or System Administrator
roles. If there is only one user with access to these roles, and two factor authentication is no longer an option, NetSuite
support must be contacted to do the reset for the account.
How To Reset Two Factor Authentication

12. Expert Consultants
Here For Your Business
Need assistance with 2FA set up? Have questions about your NetSuite account?
Protelo can help ensure your NetSuite instance is aligned with the latest 2FA tools, 2018.2 release
protocols and be a valued resource for your team.
Our award-winning NetSuite consultants can assist your team in the implementation, configuration,
customization and services of NetSuite solutions to work for your unique business processes. We
provide support, administration and process optimization to ensure organizations get a return on
their investment.
Whether you are looking for a one-stop-shop for all things NetSuite, or simply need answers to
your questions, our NetSuite experts are here to make your business better.
916.943.4428 | www.proteloinc.com | info@proteloinc.com