Disputes are all too common in the construction business, but they’re not inevitable. With the right approach, you can escape the blame game and keep subcontractors, staff and clients happy. Learn how in this short presentation
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The Construction Business Blame Game - 5 Ways to Avoid Contractor Disputes
1. THE CONSTRUCTION
BUSINESS BLAME GAME
5 WAYS TO AVOID
CONTRACTOR DISPUTES
Disputes are all too common in the construction business, but they’re not
inevitable. With the right approach, you can escape the blame game and keep
subcontractors, staff and clients happy. Learn how in this short presentation
7. DON’T FORGET THE
HIDDEN COSTS
Sour supplier relationships - resulting in
slower tendering, jacked-up prices, project
delays and walking off the project altogether!
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8. DON’T FORGET THE
HIDDEN COSTS
Sour supplier relationships - resulting in
slower tendering, jacked-up prices, project
delays and walking off the project altogether!
Stressed out office staff - due to constant
hassle over payment, disputes and
misunderstandings
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9. DON’T FORGET THE
HIDDEN COSTS
Sour supplier relationships - resulting in
slower tendering, jacked-up prices, project
delays and walking off the project altogether!
Stressed out office staff - due to constant
hassle over payment, disputes and
misunderstandings
Bad reputation - as people in the industry talk
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10. DON’T FORGET THE
HIDDEN COSTS
Sour supplier relationships - resulting in
slower tendering, jacked-up prices, project
delays and walking off the project altogether!
Stressed out office staff - due to constant
hassle over payment, disputes and
misunderstandings
Bad reputation - as people in the industry talk
Difficulty attracting finance - once you have
negative marks on your record
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16. highlight clear deadlines for application processes, including
submission and approval
set out clear application formats that reflect the work structure
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17. highlight clear deadlines for application processes, including
submission and approval
set out clear application formats that reflect the work structure
agree how to break down the cost applied for
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18. highlight clear deadlines for application processes, including
submission and approval
set out clear application formats that reflect the work structure
agree how to break down the cost applied for
outline how everyone handles and approves variations
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21. Track and automate applications and
payment processing
Give greater visibility of variations,
retentions and payment cycles
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22. Track and automate applications and
payment processing
Give greater visibility of variations,
retentions and payment cycles
Reduce risk of issues caused by
minor misunderstandings
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26. Establish robust processes that
everyone understands
Give people the authority to act
Assign clear responsibilities for
communicating with clients
and the office
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28. 5. GET SPECIALISTS
INVOLVED
AS EARLY AS
POSSIBLE
So you avoid costly reworking that causes
problems across the supply chain
Sources:
Acardis Global Construction Disputes Report 2016, Office for National Statistics
Bibby Financial Services Subcontracting Growth Report
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29. Takeaways:
Disputes cost contractors and subcontractors time and money - and can even lead
to insolvency.
Contractual issues are the most common cost of construction disputes, so make
sure your contracts are clear about brief, processes and cost breakdowns.
Use technology to keep processes consistent and transparent, especially for areas
that cause issues (like the processing of applications and payments).
Promote a positive site culture with strong leadership and clear communication
channels, so you have the flexibility to deal with inevitable changes.
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30. Keep payment processes slick, while managing cashflow and
reducing admin. Download: The Construction Payment Blueprint
- 5 Ways to Make Payment Disputes a Thing of the Past
DOWNLOAD NOW