Organization / Workplace

Location

Occupation

Industry

Technology / Software / Internet

About

Customer-focused Solution Architect with more than 17 years of leadership experience in improvement-based technical project management and business analysis. Demonstrated mastery in facilitating evaluation of requirements for business application integration and service activation; able to consistently deliver enhancements and solutions that drive customer satisfaction and loyalty. Proven mentor and trainer, skilled at communicating with all organizational levels and cross-functional teams to develop a shared vision and foster a culture of excellence.