SpringOne 2020 Successful and Sustainable Business Transformation: The 4 x 3 Approach Gautham Pallapa, Global CTO at VMware

1. Successful and Sustainable
Business Transformations
Dr. Gautham Pallapa
Global CTO, Business Transformation
VMware

2. Safe Harbor Statement
The following is intended to outline the general direction of VMware's offerings. It is intended for
information purposes only and may not be incorporated into any contract. Any information
regarding pre-release of VMware offerings, future updates or other planned modifications is
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code, or functionality, and should not be relied upon in making purchasing decisions regarding
VMware's offerings. These purchasing decisions should only be based on features currently
available. The development, release, and timing of any features or functionality described for
VMware's offerings in this presentation remain at the sole discretion of VMware. VMware has no
obligation to update forward looking information in this presentation.
2

5. Transform

6. Transformation Journey
Technology

9. Transformation Journey
Process
Technology

10. 10
We’ll adopt
a process
known as…
“Agile”

11. 11
And then
enhance it
with
“DevOps”

12. Transformation Journey
People
Process
Technology
Yay!

13. Transform

14. The Reality

15. 15
Created on ImgFlip

16. Cargo-culting
Cargo Cult - https://en.wikipedia.org/wiki/Cargo_cult

17. 17
Improve the Past
Change
Create a new and better future
Transformation

18. Business Transformation Post-COVID19

19. GenerativeCulture
BusinessOutcom
es
Flow
M
odernization
Portfolio
M
anagem
ent
4 Major Themes

20. Business
Outcomes
White paper -
https://bit.ly/2Ggodky
Connect your transformational vision all the way
down to discrete work being performed
Review your Objectives and Key Results
Comprehensive and broadly accessible metrics
framework

21. Flow
Modernization
White paper -
https://bit.ly/2Ggodky
Mik Kersten – “Project to
Product”
Value Stream Mapping and Waste Reduction
Cloud Native apps and modern technologies
Bi-modal IT and a convergence plan

22. Generative
Culture
Move towards performance-oriented assessment
of all employees
Lean, Agile, and DevOps methodologies;
celebrate failure
Encourage risk-taking and experimentation;
growth mindset
White paper -
https://bit.ly/2Ggodky
Ron Westrum – “A typology of
organizational culture”

23. Portfolio
Management
White paper -
https://bit.ly/2Ggodky
Change the criteria by which you evaluate
offerings and initiatives
Restructure your portfolio
Manage the entire process using Lean
Governance techniques

24. Simplifying a Transformation Journey
• Where do you want
to be
• Strategic Objectives
Target State
Start
Successful
Transformation
• Current State
• Business
Transformation maturity
Assessment
• Success Metrics
• What the
organization
achieves
Connectivity
• 4 themes
• 7 competencies, 21 domains
Business Transformation Roadmap

25. Comprehensive and Holistic Assessment
Team and Enterprise Agility
Modern Applications
Flow Modernization
Generative Culture Portfolio Management
Business Outcomes
Strategy and Roadmap

26. March May July September November January March May July September
Building Momentum
Business Outcomes,
Strategic objectives
OKRs, Growth Boards
Exemplars, Enablement
Cloud Native, 12 factor,
Metrics and Observability
Platform and App Rationalization
New Technologies
Developer productivity,
Operator Efficiency
Productivity
Achieving target state and
establishing a generative
culture to sustain the
transformation
Sustained Transformation
Transformation Journey Map

27. Customer
Delight
Customer
DelightOptimize SDLC
Faster Time to
Market
More Time to
Innovate
More
Apps/Features
Happy Culture
Modern
Technology

28. GenerativeCulture
BusinessOutcom
es
Flow
M
odernization
Portfolio
M
anagem
ent
4 Major Themes

29. How do we sustain the transformation?

30. Business Transformation Haiku
1Heritage is Past
2 Improve Flow for Fast Value
3Delight your Users.

31. Thank you
#springone@s1p
gpallapa@vmware.com
https://www.linkedin.com/in/gpallapa/
@gpallapa