Presentation given to FS&I Round table in London

1. Business Intelligence
using Amazon
QuickSight
© 2023 Cognizant
November 2023

2. 2
Cognizant’s UK&I specialist AWS Data & AI Team
INAWISDOM
Found in 2016, an AWS Partner since 2017 and Premier
Partner since 2019. Inawisdom was acquired by Cognizant in
2020 and is part of Cognizant’s UK&I Consulting
Inawisdom lives and breath AWS including holding over 180
AWS certifications and accreditations. Inawisdom maintain a
close relationship with the AWS team, supporting and staying
up-to-date with all the latest developments.
Inawisdom has been awarded in the following
areas:
► ML Partner of the Year 2020
► Differentiation Partner of the Year 2019
► Global Launch Partner – CCI
► Launch Partner – AWS UAE Region
Inawisdom holds 9 competencies and service designations, reflecting business-
wide expertise in key areas:
Our Qualifications
All of our consultants hold at least 1
AWS certification. Including some
consultants with all certifications
Our CTO has been ranked #1 AWS
Ambassador in EMEA in 2021 and
2022

3. Acceleration, industry specialists & solutions scale with Cognizant
STRENGTH IN AWS PARTNERSHIP

4. Everything Data Analytics, AI, Machine Learning partner
ACCELERATE TIME TO BUSINESS VALUE
As part of Cognizant, we
combine agile working
with global scale
We’re AWS experts with
over 180 certifications
and accreditations
Our skilled team and
parallel build activities
accelerate value
We have experience
accelerating hundreds
of AWS data platforms

5. “Ultimately the value of AI/ML is not in the models themselves but in the
organisation's ability to harness them”
ACCELERATING BUSINESS VALUE
Business Value
Scale fast and deliver
outcomes to exploit the
business opportunity and
prove value
Accelerate
Rapidly embed solutions
across the business using
pre-built accelerators &
proven approach
Expertise
Work with a specialist
team with end-to-end
technical skills and
industry expertise
Empower
Transfer knowledge back
into your organisation to
upskill and enable your
teams

6. Inawisdom has held the Amazon QuickSight Service Delivery
Designation since 2022
RECOGNISED EXPERTS IN QUICKSIGHT
The Amazon QuickSight Service Delivery designation certifies
that Inawisdom:
• Has completed the AWS technical validation process
• Has successfully deployed QuickSight-based solutions for
customers
• Follows AWS best practice in using the service
Inawisdom uses QuickSight to enable in-depth analytics and
user-friendly data visualisations for customers across multiple
industries from Financial Services to Manufacturing.

7. CLIENT SHOWCASE
Accelerating business outcomes for BFSI
“I am extremely grateful for
the team’s tireless efforts to
stand up the tools that will
ensure our organisation is
fully enabled to make the
right data-driven decisions in
an impressive timescale,
particularly given the major
steps forward in information
security.”
Kelvin Lee, Head of Data Science
Admiral Money
Enabling hyper-personalisation in FinTech
to improve customer experience
Accelerating business growth in Insurance
with data analytics and Machine Learning
Unlocking insights and enabling innovation
with a data platform and MLOps
Revolutionising insurance underwriting with
Intelligent Document Processing

8. DASHBOARDS –
PERSONA BASED

9. 9
“As a Financial Analyst I
need GL and
transactional data to
ensure we have effective
controls in place, and
submit information into
our management
accounts”
ANALYST FAMILY – FINANCIAL ANALYST

10. 10
SERVICE FAMILY – ADVISOR AND TEAM LEADER
“As an Advisor I need to be
able to see information
relating to my performance
against SLAs, and my impact
on customer experiences.
This allows me and my
manager to improve my own
performance”
“As a Team Leader I need
access to up to date
information on my team's
performance and resource
plans to allow me to make
decisions that enable us to
deliver outstanding customer
experiences”

11. 11
SERVICE FAMILY – ACCOUNT MANAGER
“As an Account Manager I
need timely information
about the performance of
my clients to help them
perform better and further
strengthen their
relationship with us”

12. 12
EXECUTIVE FAMILY – REGULATOR
“As a Regulator I need
periodic and ad-hoc
information about your
customers and products to
ensure you are always
acting in a way that has
Treating Customer Fairly
at the heart of everything
you do”

13. CUSTOMER CASE
STUDIES

14. 14
CASE STUDY
The Customer:
AI in Action: Driving Intelligent Sales and Forecasting
The Sector: Food and Beverage
The Result:
Ø Vastly improved visibility via intelligent dashboards for C-level audience
Ø Reliable, scalable and accessible data reporting capabilities allowing for enhanced
business performance
Ø Data quality improvement significantly reducing unclassified items (from 13% to 1%)
Ø Valuable Sales Forecasting and accurate demand planning for better customer
experience and streamlined business operations
Ø Enabled QuickSight Q for customer to experiment with their visualisations
The Solution:
The Requirement: Creating real-time business insights, including customer
purchasing trends from multiple data sets into a single source of truth.
Ø Providing a platform for data ingestion from multiple ePOS providers and
external data sets, cleansing and mapping the data to one taxonomy
Ø Creating KPI dashboards using Amazon QuickSight to provide visibility to the
business about their Sales/ePOS activity in real time
Ø Using Machine Learning, including NLP, to automate category mapping and
drive accurate purchasing forecasting
Ø Creating new insights such as Sales Forecast and sales anomaly detection
British multinational contract
foodservice company

15. 15
CASE STUDY
AI in Action: IoT Data Lake
The Result:
The Solution:
The Requirement:
Ø Supports data ingestion from the manufacturer’s existing systems (both EU-
based and India) using AWS IoT & streaming technologies
Ø Data is stored for BI reporting in AWS Data Lake and uses data querying
techniques with visualisations in a QuickSight dashboard
Ø Factory machine data is streamed into Amazon Time Stream to provide a
secure AWS API-based interface that gives a current view and the ability to
see changes across data points as a time series
Ø Comprehensive Data Lake containing plant and machine data that has over
220TB of data to be exploited, growing at 100GB a day
Ø The ability to access plant and machine data without the need to engage with
providers or 3rd party systems
Ø Increased flexibility on the kind of reporting that can be conducted and the
ability to enrich data from other internal and external sources to get deeper
insights and to provide source data for ML
The Customer: The Sector:
The ability to perform real-time analytics and periodic
business intelligence on both machine and plant data
Construction
Equipment Manufacturing
Manufacturer

16. 16
CASE STUDY
The Customer:
Modern Data Platform: Foundation for enhanced reporting
The Result:
The Solution:
The Requirement:
Ø Built a Data Lake House Platform foundation on AWS, in Bahrain region
Ø Created data pipelines to load and serve curated data in Redshift, using
key real estate data sources
Ø Optimised data model design and build using AWS Glue
Ø Designed and built executive dashboards Amazon QuickSight
Ø They are working on phase 2 implementing data ingestions from SAP
Ø Transitioning platform into Managed Service Support
Ø A secure foundation platform to support current and future use cases
Ø First dashboards providing insights to business users
Ø Upskilled client’s internal Customer Data team, working collaboratively to
develop further data ingestions and dashboard updates
Ø Inawisdom and the client are investigating AI/ML use cases to provide
additional intelligence on top of the reporting functionality
The Sector:
A secure, scalable data analytics solution and dashboards
to support business users with accessible insights for
data-driven decision-making
Capital, Real Estate,
Travel & others
Bahrain, Family-
owned conglomerate

17. SAMPLE DASHBOARDS
Transport & Logistics: Shipment Duration Prediction

19. 19

20. SAMPLE DASHBOARDS
Banking & Financial Services: Loan Applications

26. Accelerate your QuickSight use case and rapidly prove value
NEXT STEPS
Get started with our complimentary Data Visualisation
Discovery Workshop
Exploring the ‘Art of the Possible’
• Meeting with key business and technical stakeholders
• Assessing your data and identifying your top data
visualization use cases
The result: An actionable strategy to prove the value of
QuickSight for data visualization within your business
• Using our proven QuickSight expertise to develop a
strategic roadmap for accelerating your chosen use case
Building a roadmap
Contact us to
arrange a
workshop

27. 020 3575 1337
info@inawisdom.com
Columba House,
Adastral Park, Martlesham Heath
Ipswich, Suffolk, IP5 3RE
www.inawisdom.com
@inawisdom Inawisdom
phil@Inawisdom.com
+44 20 8133 8349
Thank you
© 2023 Cognizant | Private
Phil Basford
Senior Director – Consulting / Inawisdom CTO
Philip.basford@cognizant.com
23