Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
#Director | #Designer | #ServiceDesign | #UX | #UI | #CX | #Lead | #Digital | #Transformation | #Org Strategy | #Biz Innovation | #Agile | #Lean | #DesignThinking
Industry
Design
Website
http://www.factotum-design.co.uk
About
I'm a highly experienced design leader and strategic director specialising in service design, UX design and design thinking to deliver disruptive innovation at speed.
With over 25 years experience of delivering branded omni-channel customer-centric digital solutions within the service-product continuum, I've worked across diverse sectors with top tier global corporations, as well as start-ups, in the USA, Europe, MENA, China and Australia. My project and client experience includes: AMP, Chic-Fil-A, GM, IBM, Nissan, Renault, The Saudi Ministry of Health, Standard Chartered Bank, VTech Holdings, WilliamHill Online and many more.
As the founder of the IXSD Academy, my team and I have dev...
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