Peter Dupuis

Greater Boston Area United States

Senior Technical Support Engineer

Technology / Software / Internet

I reduce the attack surface of enterprises by helping to identify and resolve sources of error in a complex web of inter-connected systems. Responsible for delivering enterprise level technical support for Courion's Identity and Access Management solutions. Daily hands-on work in enterprise production environments is my bread and butter bringing in-depth troubleshooting to data, network, software and n-tier enterprise architectures, impacting hundreds of target data and 10's of thousands of users. As an internal customer advocate I work cross-organizationally with our Engineering, Professional Services, Sales and Account Management teams. Provide several week-long role-based educatio...