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* Increased understanding of enterprise impacts for projects by implementing enterprise analysis focusing on organization impacts and problem areas rather than siloed solutions * Reduced self-service support routing errors by 75% with implementation of redesigned user interface * Redesigned the business analysis requirements template from 80 to 3 pages, focusing on "just enough" requirements. This increased stakeholder understanding and involvement in requirements validation * Exposed complete Human Resources onboarding processes through full lifecycle process definition with both business and technical stakeholders * Coordinated acquisition efforts for a payroll provider within the ...