Nijil Chandran

Tampa/St. Petersburg, Florida Area United States

Assistant Consultant at Tata Consultancy Services

Technology / Software / Internet

• Worked as a developer and Production support Lead. • Currently working as an onsite Production Support Lead managing multiple backend processing projects. • Main Expertise is in back end processing Java, SQL, Tibco and Unix. • As part of Production support, involved in leading problem analysis, data validation analysis and data Quality checks. • Good knowledge of ITIL framework – Change Management, Incident Management, Problem Management, Configuration Management. • Strong Communication skills - Involved in coordinating incident calls, problem analysis, planning, scheduling, requirement gathering, gap analysis, risk analysis, effort estimation etc.