55. Targeted
customer acquisition
VidMob uses Amazon Rekognition and
Amazon Transcribe for metadata extraction
and sentiment analysis, to help marketers
understand which videos resonate with audiences.
This allows marketers to promote targeted
content to acquire new customers.
67. Meaningful
customer interactions
Liberty Mutual uses Amazon Lex and AI Services
to develop natural language-driven conversational
apps to enable customer service agents to respond
to customer requests with real-time and
contextual intelligence, improving response time,
and quality of service.