1. Reason for Recognition: Deliver for our customers, clients and share-
holders
To: Naseem Khan
Thank you so much for your contribution to finding the fix for the Merlin
Teller/JSM Timeouts, and the seemingly endless hours of triage that you
so patiently endured! Without your participation a fix probably would not
have been found and distributed in time for the timeouts to not affect the
banking centers. This was a very complex, critical, and high profile issue
and you really delivered for the team, and it is very much appreciated!
From: Mary Siedow
10/20/2011