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PATIENT'S SAFETY
Dr Wan Zainira Wan Zain
Surgical Department
HUSM
Reality to face everyday
• Regardless of their experience, intelligence,
motivation or vigilance, people make
mistakes
• Error
-The failure of a planned action to achieve its
intended outcome
- A deviation between what was actually done
and should have been done
"MISTAKES"
HIGH RISK OF ERROR
• Unfamiliarity with the task ( combine with lack
of supervision )
• Inexperience
• Shortage of time, rushing
• Inadequate checking
• Poor human equipments interface
Human factors
• Human factors only recently acknowledged as
an essential part of patient safety
• A major contributor to adverse events in health
care
• Health care accommodates the entire range of
worker
• Fatigue
• Stress
• Hunger
• Illness
• Language barrier
or cultural factors
• Bad attitudes
A Team
• Interact dynamically
• Have a common
goal/mission
• Have been assigned
specific tasks
• Possess specialized
and complementary
skills
TEAM WORK
TEAM WORK
EFFECTIVE
TEAM PLAYER
PATIENT
SAFETY AND
INVASIVE
PROCEDURES
REQUIREMENTS
• Follow verification process to avoid wrong
patient, wrong side and wrong procedure ( eg:
surgical checklist)
• Follow protocol and standard of procedure
• Mortality and morbidity audits
• Actively engage with team and patient at all
times
Page 1
PRE-OPERATIVE CHECK (by
Staff Nurse)
In the ward :
before sending the case to OT
In the OT :
At the reception when receiving the
patient
At the reception when
accepting the patient, check:
• Correct patient
• Correct Site
• Consent
Operative
SITE
MARKING
Anesthetist/ MA/ GA Nurse checked
the GA Machine
GA Nurse
Anaesthetist
Patient
Anaesthetist checks patient
Patient’s name
Diagnosis
Proposed operation
Site of operation
Team members’ name: Surgeon/ Anaesthetist/ MO/ Scrub
Nurse/ Circulating Nurse/ GA Nurse/ PPK/Radiographer
Special instruction/ reminders: position/ antibiotics/ implants/
tourniquet time
“TIME OUT”
BEFORE
INDUCTION
INTRODUCE ALL
THE TEAM
MEMBERS
INVOLVED IN
THE SURGERY
INTRA-OP
COMMUNICATIONS
Check in
Periodic Updates
Shout it out
Pre Closure
Disclosure
• Inform team before starting
operation
• Anaesthetist and surgeon
inform each other about
patient’s condition during
operation
• Inform clearly of critical
events eg. “One pack IN”
• “One pack OUT”
• Inform team members of finishing
the operation soon
One Pack In !
Pre Closure Disclosure
WE ARE FINISHING
SOON, Can call for
next case
‘Sign Out’
Inform team
that Final SWAB
count is correct
Specimen are labelled
correctly
•Informing progress if
surgery prolonged or
delayed
•Show specimen or
photo of specimen
Inform Relatives
PRE-DISCHARGE
CHECK
Done at recovery bay by:
1. Recovery Room Nurse
2. Ward Nurse
(during transfer of
patient to the ward)
Pre Discharge
Check
Handing over of specimen
from OR > Recovery > Ward
staff
Post Operative Visit
•Post operative review of
patient’s condition
•Meeting relatives
•Answering questions
related to the surgery
With great power comes great responsibility....
patient safety.ppt

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patient safety.ppt