All staff of Mmogah is committed to providing better service than other sites to every customer, but we have still been encountering many kinds of events which made us frustrated.

1. Hello, everyone. I am one of the customer service representatives of Mmogah.com w ho usually provides
service w ith name of Angel ica in Live Chat and my true name is Lynn w ho is a helpful girl. I came to this
company a few months ago and have done business w ith a lot of customers w ho like our site. I am glad to w ork
at my company because Mmogah is a great company and I get the change to serve foreigners all over the
w orld in English to know about the outside w orld and improve my ability. All staf f of Mmogah is committed to
providing better service than other sites to every customer, but w e have still been encountering many kinds of
events w hich made us f rustrated.
The best w ay to buy game currency is you could ask everything about purchasing f irst before you pay for the
order. For example, How to Get Large Coupons? Do w e have stock in your realm?How long it w ill take to
deliver? and so on. Usually w e can answ er any question instantly, sometimes have a little delay because w e
are dealing w ith a few things about orders and customers simultaneously, how ever w e alw ays try our best to
answ er any question about trades and games you w ant to know . Although w e try our best, sometimes
customer still has bad experience at our site. Even w e don’t know w hy it happens either. I remembered that a
customer asked me w hy our site forced him to buy ffxiv gi l 20 mil minimum. I w as surprised at that. In order to
help him resolve the problem, I checked it out by myself , but I w as able to place an order w ith any amount f rom
2mil to 100mil that list on our site, and it w orked w ell for other customers at the same time. I reported to our
technician, w hile no any problem w as found too. It had kept w orking normally and the error never happened to
others before. We hoped that he could send the screenshots of the errors. It w as a pity he lef t f rom our Live
Chat and lef t a bad review . We feel sorry that w e brought trouble to him, but so far the FFXIV Gi l order pages
w ork w ell as alw ays. To be honest, I felt upset for his unhappiness and the bad review , though it w as not my
problem.
We deliver 3 or 4 orders in dif ferent delivery method and need to answ er the questions asked by the dif ferent
customers via Live Chat, Email or SMS at the same time. Although w e don’t have enough time to have lunch,
we are still happy if our customers are satisf ied w ith our service. We hope that w e can get more and more good
review s f or our hard w orking. It’s the best proof of our ef f ort. I w ill f eel f rustrated if I deal w ith 50 orders on my
shif t but couldn’t get any good f eedback. These review s not only encourage us to make great ef fort, but also
customer can get coupon to save money.
If you are happy w ith our service, please leave good review for us. Lynn and my colleague here thank you for
your support and understanding.
Best w ishes to all of you.

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