Michel Hébert
2 SlideShares 4 Followers 3 Followings
Personal Information
Organization / Workplace
London, Canada Area Canada
Occupation
Research Director, Infrastructure Practice at Info-Tech Research Group
Industry
Education
Website
http://www.hr.mcleanco.com
About
Bilingual ITSM analyst and change agent with a passion for advancing knowledge of the ITIL framework, and implementing ITSM processes, practices, and technologies to improve IT operations.
Contact Details
Tags
artificial intelligence information technology service desk self-service virtual assistant chatbots service management itsm ai initiatives csr hr
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