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Ascension Health Partners With Centers for
Medicare and Medicaid Services to Provide
Patient-Centered Care Through the Pioneer
Accountable Care Organization Model
Raymond D. Anderson, PhD; Elizabeth Aderholdt, MHA; Norman Chenven, MD;
Meredith Duncan, MHA; Nancy Haywood, CPA; Michael James, JD;
Samson Jesudass, MD; Amy M. H. Johnson, MHA; Gary King, MD; and Greg Sheff, MD
T
wo of the 32 integrated health networks se-
lected by the Centers for Medicare and Med-
icaid Services (CMS) to participate in the
federal government’s Pioneer Accountable Care Or-
ganization (ACO) program are part of Ascension
Health. The goal of both participants—Seton Health
Alliance in Austin, Texas, and Genesys Physician
Hospital Organization (PHO) in Flint, Michigan—is
to develop systems in which health care profession-
als who are not necessarily employed by Ascension
Health hospitals engage with the organization in
population health strategies that include financial
risk taking.
Structure/Governance
Ascension Health is the largest nonprofit health care
delivery system in the United States, delivering care
at more than 1400 locations including 81 hospitals
in 21 states and the District of Columbia with more
than 685,000 total annual discharges. Two systems
within Ascension Health were selected as Pioneer
ACOs by the CMS, the Seton Health Alliance1
and
the Genesys PHO.1
Both organizations represent
collaborative efforts between physicians and hospi-
tals but are structured in different ways.
The Genesys PHO, which was formed in 1994,
currently has 160 primary care physicians, a closed
panel of approximately 400 specialists, and one
410-bed tertiary care hospital servicing 5 counties in
Michigan. The Genesys PHO has expertise in med-
ical management through the development and im-
plementation of patient-centered medical homes,
Web portals, nurse navigators, and hospitalist pro-
grams. It performs delegated concurrent and retro-
spective review of utilization management functions
on behalf of its contracted health maintenance orga-
nization payers. The Genesys PHO assumes risk for
over 70,000 lives. It is one of the few PHOs in the
nation to receive certification from the National
Committee of Quality Assurance in credentialing.
The Genesys PHO has a history of successful risk-
sharing performances such as participation in the
Blue Cross Blue Shield of Michigan’s Physician
Group Incentive Program established to encourage
physician organizations and medical groups to take
responsibility for facilitating transformational changes
in health care delivery that improve population-level
performance.2
The Seton Health Alliance is a partnership be-
tween the Seton Healthcare Family in Austin and the
Austin Regional Clinic. The Seton Health Alliance is
a wholly owned subsidiary of the Seton Healthcare
Family. It is jointly governed by the Seton Health-
care Family, the Austin Regional Clinic, and com-
munity representatives (including physicians, pa-
tient representatives, and a consumer advocate).
The Seton Healthcare Family’s 38 clinical loca-
tions include 5 major medical centers, 2 community
hospitals, 3 rural hospitals, an inpatient mental
health hospital, 3 primary care clinics for the unin-
sured, and several strategically located health facili-
ties that provide ambulatory care. The Austin Re-
gional Clinic is a 300-physician multispecialty
medical group founded in 1980. It now provides
health care to over 380,000 area residents at 18 lo-
cations in 6 cities, including both primary and spe-
cialty care.
Goals
Ascension Health, Seton Health Alliance, and the
Genesys PHO plan to transition to the CMS’s pro-
posed model of 2-sided, risk-based reimbursement
and anticipate greater risk sharing over time, such as
the population-based payment approach envisioned
for year 3 of the Pioneer ACO program. The CMS
defined 33 quality performance measures that are
predominantly focused on ambulatory care. The
quality measures fall into 4 equally weighted do-
mains that are patient/caregiver experience, care co-
ordination and safety, preventive health, and at-risk
populations. For performance year 1, all measures
are only reported. For performance year 2, 25 are
See also pages 707,
710, 717, 721, 723,
727, 729
From Ascension Health, St
Louis, MO (R.D.A., A.M.H.J.);
Genesys Regional Medical
Center, Grand Blanc, MI
(E.A., N.H.); Austin Regional
Clinic, Austin, TX (N.C.);
Seton Health Alliance, Aus-
tin, TX (M.D., G.S.); Genesys
PHO, Grand Blanc, MI (M.J.,
G.K.); Seton Healthcare
Family, Austin, TX (S.J.); and
Genesys Integrated Group
Practice, Grand Blanc,
MI (G.K.).
COMMENTARIES ON ACCOUNTABLE CARE ORGANIZATIONS
714 Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004 Ⅲ © 2012 Mayo Foundation for Medical Education and Research
www.mayoclinicproceedings.org
performance measures, and 8 are reported. In year
3, all but 1 measure are performance measures in
which the ACO is “accountable” for performance.
Success in the Pioneer ACO will require
achievement of quality initiatives as well as limiting
the increase in Medicare per capita expenditure. Key
elements of this strategy include establishing physi-
cian-directed quality improvement initiatives, pro-
moting more effective utilization management, im-
proving long-term and preventive care such as
diabetes outreach programs, and engaging patients
in self-management through patient-centered med-
ical homes. Transition care programs focus on mov-
ing the patient from one locus of care to another or
to home. Seton supports this work through an ex-
tensivist program that puts a hospitalist-trained
physician (extensivist) in community-based clinics.
The extensivist cares for the patients with the high-
est degree of comorbidity and directs care among
multiple care settings and multiple consulting phy-
sicians. The extensivist model was selected after re-
viewing its documented success in improving health
quality, decreasing overall costs, and increasing pa-
tient satisfaction.3
In addition to the Pioneer ACO efforts, several
Ascension Health facilities are pursuing bundled
payment models and the Medicare Shared Savings
Program. Since the final rule for the Medicare Shared
Savings Program involves less financial risk, the barrier
to entry is lower than that of the Pioneer ACO.
TABLE. Comparison of Payment Arrangements in the Pioneer ACO Modela
Pioneer Core Pioneer Option A Pioneer Option B Pioneer Alternative 1b
Pioneer Alternative 2c
Year 1 60% 2-sided
10% sharing cap
10% loss cap
1% MSR
50% 2-sided
5% sharing cap
5% loss cap
1% MSR
70% 2-sided
15% sharing cap
15% loss cap
1% MSR
50% 1-sided
5% sharing cap
2%-2.7% MSR
(depending on
number of aligned
beneficiaries)
60% 2-sided
10% sharing cap
10% loss cap
1% MSR
Year 2 70% 2-sided
15% sharing cap
10% loss cap
1% MSR
60% 2-sided
10% sharing cap
10% loss cap
1% MSR
75% 2-sided
15% sharing cap
15% loss cap
1% MSR
70% 2-sided
15% sharing cap
15% loss cap
1% MSR
70% 2-sided
15% sharing cap
15% loss cap
1% MSR
Year 3 Payment: Population-
based payment of up
to 50% of ACO’s
expected Medicare
Part A & B revenue
Payment: Population-
based payment of up
to 50% of ACO’s
expected Medicare
Part A & B revenue
Payment: Population-
based payment of up
to 50% of ACO’s
expected Medicare
Part A & B revenue
Payment: Population-
based payment of up
to 100% of ACO’s
own expected
Medicare Part B
revenue, less 3%
discount
Payment: Population-
based payment of up
to 100% of ACO’s
own expected
Medicare Part A & B
revenue, less 3%
discount
Year 3 Risk: 70% 2-sided
15% sharing cap
15% loss cap
1% MSR
Risk: 70% 2-sided
15% sharing cap
15% loss cap
1% MSR
Risk: 75% 2-sided
15% sharing cap
15% loss cap
1% MSR
Risk: Full risk for all
Medicare Part B with
a discount of 3% to
6% (depending on
quality scores) and
shared risk for
Medicare Part A
(70% sharing rate,
15% sharing and loss
cap)
Risk: Full risk for all
Medicare Part A & B
revenue with a
discount of 3% to 6%
(depending on quality
scores)
Year 4 Same as above Same as above Same as above Same as above Same as above
Rebase using 2011, 2012,
2013
Rebase using 2011, 2012,
2013
Rebase using 2011, 2012,
2013
Rebase using 2011, 2012,
2013
Rebase using 2011, 2012,
2013
Year 5 Same as above Same as above Same as above Same as above Same as above
a
ACO ϭ accountable care organization; MSR ϭ minimum savings rate.
b
Seton Health Alliance selected Pioneer Alternative 1.
c
Genesys PHO selected Pioneer Alternative 2.
Adapted from Center for Medicare and Medicaid Innovation.4
COMMENTARIES ON ACCOUNTABLE CARE ORGANIZATIONS
Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004 715
www.mayoclinicproceedings.org
Payment Models
Through its Center for Medicare and Medicaid In-
novation, the CMS made available 5 different pay-
ment models4
with different degrees of risk from
which the 32 Pioneer ACOs may choose (Table). In or-
der to select the appropriate payment model, Ascen-
sion Health engaged a third party to perform an
ACO risk model evaluation for both the Genesys
PHO and the Seton Health Alliance. The overall ob-
jective was to determine ACO financial feasibility in
the target ACO service area. The analysis was based
on proprietary Medicare and Medicare Advantage
data and Medicare sample claims data for 2006
through 2009.
The Genesys PHO chose Pioneer Alternative 2,
which is the only model of the 5 Pioneer ACO op-
tions that in year 3 moves to a 100% population-
based model for Medicare Part A (payments for in-
patient hospital care, skilled nursing care, hospice
care, and other facility-based care) and Part B (pay-
ments for doctors’ fees, outpatient hospital visits,
and other medical services and supplies that are not
covered by Part A). The Seton Health Alliance chose
Alternative 1, which was the only model of the 5
offering no downside risk in the first year.
Anticipated Impact
An accountable care model would enable the Gene-
sys PHO and the Seton Health Alliance to achieve
the Institute for Healthcare Improvement Triple
Aim outcomes5
that include improving population
health, improving the experience of health care for
all, and containing health care costs.
Movement from a fee-for-service reimburse-
ment system to a value-based system will result in a
reduction in short-term inpatient admissions. It is
expected that both of the Pioneer ACOs will experi-
ence decreases in both inpatient and outpatient hos-
pital volumes, as well as a shift in site of care from
the inpatient short-term care setting to outpatient/
ambulatory service centers. Similarly, on the outpa-
tient side, a reduction in unnecessary diagnostic and
outpatient procedures is predicted.
Expected Benefits
As a national organization, Ascension Health is in-
volved in a portfolio of experiments in various models
of care targeting specific populations with accountabil-
ity for both health care quality and financial out-
comes.6
The Pioneer ACOs are an example of such
learning efforts. In addition to gaining experience in
medical management and financial risk manage-
ment, the organization expects to identify novel
strategies to engage physicians around shared values
and shared business objectives without additional
employment being necessary.
Correspondence: Address to Raymond D. Anderson,
PhD, Ascension Health, 4600 Edmundson Rd, St Louis, MO
63134 (raymond.anderson@ascensionhealth.org).
REFERENCES
1. Selected participants in the Pioneer ACO Model. Center for
Medicare and Medicaid Innovation Web site. http://innovations.
cms.gov/Files/x/Pioneer-ACO-Model-Selectee-Descriptions-
document.pdf. Accessed June 28, 2012.
2. Klein S, McCarthy D. Case Study: Genesys HealthWorks: pur-
suing the Triple Aim through a primary care-based delivery
system, integrated self-management support, and community
partnerships. The Commonwealth Fund; July. 2010. The Com-
monwealth Fund Publication No. 1422, Vol. 49.
3. Reuben DB. Physicians in supporting roles in chronic disease
care: the CareMore model. J Am Geriatr Soc., 2011;59(1):158-
160.
4. Alternative payment arrangements for the Pioneer ACO
Model. Center for Medicare and Medicaid Innovation Web site.
http://innovations.cms.gov/Files/x/Pioneer-ACO-Model-Alternative-
Payment-Arrangements-document.pdf. Accessed June 28, 2012.
5. Berwick DM, Nolan TW, Whittington J. The triple aim: care,
health, and cost. Health Aff (Millwood). 2008;27(3):759-769.
6. McCarthy D, Staton E. Case Study: A transformational change
process to improve patient safety at Ascension Health. The
Commonwealth Fund, Quality Matters; January 2006.
MAYO CLINIC PROCEEDINGS
716 Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004
www.mayoclinicproceedings.org

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7Expenditures, Cost Containment, and Quality of CareiSt.docx
 

Pioneer ACO

  • 1. Ascension Health Partners With Centers for Medicare and Medicaid Services to Provide Patient-Centered Care Through the Pioneer Accountable Care Organization Model Raymond D. Anderson, PhD; Elizabeth Aderholdt, MHA; Norman Chenven, MD; Meredith Duncan, MHA; Nancy Haywood, CPA; Michael James, JD; Samson Jesudass, MD; Amy M. H. Johnson, MHA; Gary King, MD; and Greg Sheff, MD T wo of the 32 integrated health networks se- lected by the Centers for Medicare and Med- icaid Services (CMS) to participate in the federal government’s Pioneer Accountable Care Or- ganization (ACO) program are part of Ascension Health. The goal of both participants—Seton Health Alliance in Austin, Texas, and Genesys Physician Hospital Organization (PHO) in Flint, Michigan—is to develop systems in which health care profession- als who are not necessarily employed by Ascension Health hospitals engage with the organization in population health strategies that include financial risk taking. Structure/Governance Ascension Health is the largest nonprofit health care delivery system in the United States, delivering care at more than 1400 locations including 81 hospitals in 21 states and the District of Columbia with more than 685,000 total annual discharges. Two systems within Ascension Health were selected as Pioneer ACOs by the CMS, the Seton Health Alliance1 and the Genesys PHO.1 Both organizations represent collaborative efforts between physicians and hospi- tals but are structured in different ways. The Genesys PHO, which was formed in 1994, currently has 160 primary care physicians, a closed panel of approximately 400 specialists, and one 410-bed tertiary care hospital servicing 5 counties in Michigan. The Genesys PHO has expertise in med- ical management through the development and im- plementation of patient-centered medical homes, Web portals, nurse navigators, and hospitalist pro- grams. It performs delegated concurrent and retro- spective review of utilization management functions on behalf of its contracted health maintenance orga- nization payers. The Genesys PHO assumes risk for over 70,000 lives. It is one of the few PHOs in the nation to receive certification from the National Committee of Quality Assurance in credentialing. The Genesys PHO has a history of successful risk- sharing performances such as participation in the Blue Cross Blue Shield of Michigan’s Physician Group Incentive Program established to encourage physician organizations and medical groups to take responsibility for facilitating transformational changes in health care delivery that improve population-level performance.2 The Seton Health Alliance is a partnership be- tween the Seton Healthcare Family in Austin and the Austin Regional Clinic. The Seton Health Alliance is a wholly owned subsidiary of the Seton Healthcare Family. It is jointly governed by the Seton Health- care Family, the Austin Regional Clinic, and com- munity representatives (including physicians, pa- tient representatives, and a consumer advocate). The Seton Healthcare Family’s 38 clinical loca- tions include 5 major medical centers, 2 community hospitals, 3 rural hospitals, an inpatient mental health hospital, 3 primary care clinics for the unin- sured, and several strategically located health facili- ties that provide ambulatory care. The Austin Re- gional Clinic is a 300-physician multispecialty medical group founded in 1980. It now provides health care to over 380,000 area residents at 18 lo- cations in 6 cities, including both primary and spe- cialty care. Goals Ascension Health, Seton Health Alliance, and the Genesys PHO plan to transition to the CMS’s pro- posed model of 2-sided, risk-based reimbursement and anticipate greater risk sharing over time, such as the population-based payment approach envisioned for year 3 of the Pioneer ACO program. The CMS defined 33 quality performance measures that are predominantly focused on ambulatory care. The quality measures fall into 4 equally weighted do- mains that are patient/caregiver experience, care co- ordination and safety, preventive health, and at-risk populations. For performance year 1, all measures are only reported. For performance year 2, 25 are See also pages 707, 710, 717, 721, 723, 727, 729 From Ascension Health, St Louis, MO (R.D.A., A.M.H.J.); Genesys Regional Medical Center, Grand Blanc, MI (E.A., N.H.); Austin Regional Clinic, Austin, TX (N.C.); Seton Health Alliance, Aus- tin, TX (M.D., G.S.); Genesys PHO, Grand Blanc, MI (M.J., G.K.); Seton Healthcare Family, Austin, TX (S.J.); and Genesys Integrated Group Practice, Grand Blanc, MI (G.K.). COMMENTARIES ON ACCOUNTABLE CARE ORGANIZATIONS 714 Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004 Ⅲ © 2012 Mayo Foundation for Medical Education and Research www.mayoclinicproceedings.org
  • 2. performance measures, and 8 are reported. In year 3, all but 1 measure are performance measures in which the ACO is “accountable” for performance. Success in the Pioneer ACO will require achievement of quality initiatives as well as limiting the increase in Medicare per capita expenditure. Key elements of this strategy include establishing physi- cian-directed quality improvement initiatives, pro- moting more effective utilization management, im- proving long-term and preventive care such as diabetes outreach programs, and engaging patients in self-management through patient-centered med- ical homes. Transition care programs focus on mov- ing the patient from one locus of care to another or to home. Seton supports this work through an ex- tensivist program that puts a hospitalist-trained physician (extensivist) in community-based clinics. The extensivist cares for the patients with the high- est degree of comorbidity and directs care among multiple care settings and multiple consulting phy- sicians. The extensivist model was selected after re- viewing its documented success in improving health quality, decreasing overall costs, and increasing pa- tient satisfaction.3 In addition to the Pioneer ACO efforts, several Ascension Health facilities are pursuing bundled payment models and the Medicare Shared Savings Program. Since the final rule for the Medicare Shared Savings Program involves less financial risk, the barrier to entry is lower than that of the Pioneer ACO. TABLE. Comparison of Payment Arrangements in the Pioneer ACO Modela Pioneer Core Pioneer Option A Pioneer Option B Pioneer Alternative 1b Pioneer Alternative 2c Year 1 60% 2-sided 10% sharing cap 10% loss cap 1% MSR 50% 2-sided 5% sharing cap 5% loss cap 1% MSR 70% 2-sided 15% sharing cap 15% loss cap 1% MSR 50% 1-sided 5% sharing cap 2%-2.7% MSR (depending on number of aligned beneficiaries) 60% 2-sided 10% sharing cap 10% loss cap 1% MSR Year 2 70% 2-sided 15% sharing cap 10% loss cap 1% MSR 60% 2-sided 10% sharing cap 10% loss cap 1% MSR 75% 2-sided 15% sharing cap 15% loss cap 1% MSR 70% 2-sided 15% sharing cap 15% loss cap 1% MSR 70% 2-sided 15% sharing cap 15% loss cap 1% MSR Year 3 Payment: Population- based payment of up to 50% of ACO’s expected Medicare Part A & B revenue Payment: Population- based payment of up to 50% of ACO’s expected Medicare Part A & B revenue Payment: Population- based payment of up to 50% of ACO’s expected Medicare Part A & B revenue Payment: Population- based payment of up to 100% of ACO’s own expected Medicare Part B revenue, less 3% discount Payment: Population- based payment of up to 100% of ACO’s own expected Medicare Part A & B revenue, less 3% discount Year 3 Risk: 70% 2-sided 15% sharing cap 15% loss cap 1% MSR Risk: 70% 2-sided 15% sharing cap 15% loss cap 1% MSR Risk: 75% 2-sided 15% sharing cap 15% loss cap 1% MSR Risk: Full risk for all Medicare Part B with a discount of 3% to 6% (depending on quality scores) and shared risk for Medicare Part A (70% sharing rate, 15% sharing and loss cap) Risk: Full risk for all Medicare Part A & B revenue with a discount of 3% to 6% (depending on quality scores) Year 4 Same as above Same as above Same as above Same as above Same as above Rebase using 2011, 2012, 2013 Rebase using 2011, 2012, 2013 Rebase using 2011, 2012, 2013 Rebase using 2011, 2012, 2013 Rebase using 2011, 2012, 2013 Year 5 Same as above Same as above Same as above Same as above Same as above a ACO ϭ accountable care organization; MSR ϭ minimum savings rate. b Seton Health Alliance selected Pioneer Alternative 1. c Genesys PHO selected Pioneer Alternative 2. Adapted from Center for Medicare and Medicaid Innovation.4 COMMENTARIES ON ACCOUNTABLE CARE ORGANIZATIONS Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004 715 www.mayoclinicproceedings.org
  • 3. Payment Models Through its Center for Medicare and Medicaid In- novation, the CMS made available 5 different pay- ment models4 with different degrees of risk from which the 32 Pioneer ACOs may choose (Table). In or- der to select the appropriate payment model, Ascen- sion Health engaged a third party to perform an ACO risk model evaluation for both the Genesys PHO and the Seton Health Alliance. The overall ob- jective was to determine ACO financial feasibility in the target ACO service area. The analysis was based on proprietary Medicare and Medicare Advantage data and Medicare sample claims data for 2006 through 2009. The Genesys PHO chose Pioneer Alternative 2, which is the only model of the 5 Pioneer ACO op- tions that in year 3 moves to a 100% population- based model for Medicare Part A (payments for in- patient hospital care, skilled nursing care, hospice care, and other facility-based care) and Part B (pay- ments for doctors’ fees, outpatient hospital visits, and other medical services and supplies that are not covered by Part A). The Seton Health Alliance chose Alternative 1, which was the only model of the 5 offering no downside risk in the first year. Anticipated Impact An accountable care model would enable the Gene- sys PHO and the Seton Health Alliance to achieve the Institute for Healthcare Improvement Triple Aim outcomes5 that include improving population health, improving the experience of health care for all, and containing health care costs. Movement from a fee-for-service reimburse- ment system to a value-based system will result in a reduction in short-term inpatient admissions. It is expected that both of the Pioneer ACOs will experi- ence decreases in both inpatient and outpatient hos- pital volumes, as well as a shift in site of care from the inpatient short-term care setting to outpatient/ ambulatory service centers. Similarly, on the outpa- tient side, a reduction in unnecessary diagnostic and outpatient procedures is predicted. Expected Benefits As a national organization, Ascension Health is in- volved in a portfolio of experiments in various models of care targeting specific populations with accountabil- ity for both health care quality and financial out- comes.6 The Pioneer ACOs are an example of such learning efforts. In addition to gaining experience in medical management and financial risk manage- ment, the organization expects to identify novel strategies to engage physicians around shared values and shared business objectives without additional employment being necessary. Correspondence: Address to Raymond D. Anderson, PhD, Ascension Health, 4600 Edmundson Rd, St Louis, MO 63134 (raymond.anderson@ascensionhealth.org). REFERENCES 1. Selected participants in the Pioneer ACO Model. Center for Medicare and Medicaid Innovation Web site. http://innovations. cms.gov/Files/x/Pioneer-ACO-Model-Selectee-Descriptions- document.pdf. Accessed June 28, 2012. 2. Klein S, McCarthy D. Case Study: Genesys HealthWorks: pur- suing the Triple Aim through a primary care-based delivery system, integrated self-management support, and community partnerships. The Commonwealth Fund; July. 2010. The Com- monwealth Fund Publication No. 1422, Vol. 49. 3. Reuben DB. Physicians in supporting roles in chronic disease care: the CareMore model. J Am Geriatr Soc., 2011;59(1):158- 160. 4. Alternative payment arrangements for the Pioneer ACO Model. Center for Medicare and Medicaid Innovation Web site. http://innovations.cms.gov/Files/x/Pioneer-ACO-Model-Alternative- Payment-Arrangements-document.pdf. Accessed June 28, 2012. 5. Berwick DM, Nolan TW, Whittington J. The triple aim: care, health, and cost. Health Aff (Millwood). 2008;27(3):759-769. 6. McCarthy D, Staton E. Case Study: A transformational change process to improve patient safety at Ascension Health. The Commonwealth Fund, Quality Matters; January 2006. MAYO CLINIC PROCEEDINGS 716 Mayo Clin Proc. Ⅲ August 2012;87(8):714-716 Ⅲ http://dx.doi.org/10.1016/j.mayocp.2012.06.004 www.mayoclinicproceedings.org