1. C O N T AC T
E D U C AT I O N
S T R E N G T H S
CREATIVITY
LEADERSHIP
SOCIAL MEDIA
MULTI-TASKING
COMMUNICAITON
TIME MANAGEMENT
CUSTOMER SERVICE
ATTENTION TO DETAIL
ADOBE CREATIVE CLOUD
P R O F E S S I O N AL E X P E R I E N C E
MARRIOTT RED COAT CONCIERGE
Marriott St. Louis West / St. Louis, MO / Jan. 2016 - Present
As the Red Coat Concierge I support the event operations team
in servicing the meeting planners as well as the convention
attendees. I act as the liaison between the event manager and
the client during the event phase of the meeting. I am a highly
visible proactive representative of the hotel who aims towards
addressing guest needs as well as anticipating and resolving
potential problems.
ADMINISTRATIVE ASSISTANT
Murray State University / Murray, KY /2014 - 2015
I performed administrative and office support activities for
multiple supervisors. These duties included fielding telephone
calls, receiving and directing visitors, word processing as well as
creating spreadsheets and filing. Some of my extensive skills I
used daily included software skills, internet research abilities
and strong communication capabilities.
SUMMER ORIENTATION COUNSELOR
Murray State University / Murray, KY / Summer 2015
As a Summer Orientation Counselor I directed 1500+ incoming
students through advising and orientation. Throughout the
course of the summer I utilized quick-thinking and tactical
planning to help student connect as well as transition into their
new lifestyle. I exhibited excellent leadership and teamwork to
the orientation team by delegating tasks and providing original
ideas and positive energy.
#4 Jac queline Kno ll Ct.
St. Lo uis, MO 631 29
pho ne: 31 4.630 .940 7
melissa.skiljan@gmail.c o m
BACHELOR OF SCIENCE
Organizational Communication
Murray State University
2015
M e l i s s a
S k i l j a n M

2. C O N T AC T
E D U C AT I O N
R E F E R E N C E S
#4 Jac queline Kno ll Ct
St. Lo uis, MO 631 29
pho ne: 31 4.630 .940 7
melissa.skiljan@gmail.c o m
M e l i s s a
S k i l j a n M
L o r i K e l l y
T o u c h s t o n e C r y s t a l B y S w a r o v s k i |
S e n i o r E x e c u t i v e D i r e c t o r
Mobile: 314.960.7 222
Lorikellytc@gmail.com
Am y P y a t t
O b e r w e i s D a i r y | S t o r e M a n a g e r
Office: 314.416.9600
amy.pyatt@oberweis.com
B r e t t e n i H e r n a n d e z
M u r r a y S t a t e U n i v e r s i t y | A c c o u n t s
I n v e n t o r y C o n t r o l C l e r k
Office: 27 0.809.6490
bhernandez@murraystate.edu
BACHELOR OF SCIENCE
Organizational Communication
Murray State University
2015
T a r a H a w t h o r n e
M u r r a y S t a t e U n i v e r s i t y | A s s o c i a t e
D i r e c t o r o f R e c r u i t m e n t / C o o r d i n a t o r o f
M u l t i c u l t u r a l R e c r u i t m e n t
Office: 27 0.809.3580
thawthorne@murraystate.edu