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Welcome to London

Jeremy Malindine –
Finesse Sales Training Ltd
Agenda


             • Welcome & Introductions
             • UK Automotive Market
             • UK Finance & Insurance Market
             • General Market Challenges/Changes
             • Plan for dealer visits




© Copyright Megadealer Best Management
                                                   F&I In the UK - 2010
Jeremy Malindine


                               Training Consultant and Automotive Finance
                                Specialist
                                        Managing Director of Finesse Sales Training Ltd
                        Former Sales Director for Renault & Nissan
                         Finance
                        Global experience – Europe, US, Australia, South
                         Africa
                        UK Sales Trainer of the Year



© Copyright Megadealer Best Management
                                                                                  F&I In the UK - 2010
UK Automotive Market




© Copyright Megadealer Best Management
                                                       F&I In the UK - 2010
UK Automotive Market




© Copyright Megadealer Best Management
                                                       F&I In the UK - 2010
UK Automotive Market




© Copyright Megadealer Best Management
                                                       F&I In the UK - 2010
UK Automotive Market




© Copyright Megadealer Best Management
                                                       F&I In the UK - 2010
UK Automotive Market –
                                                Used Cars




© Copyright Megadealer Best Management
                                                            F&I In the UK - 2010
UK Automotive Market –
                                                Used Cars




© Copyright Megadealer Best Management
                                                            F&I In the UK - 2010
UK F&I Market


                               Strong New Car finance market
                                        25% growth 12 month Year on Year
                        Large Used Car finance market
                        Vibrant Insurance Market
                                        Very tightly regulated
                               European Credit Directive (CCD) will impact on
                                Finance sales



© Copyright Megadealer Best Management
                                                                            F&I In the UK - 2010
UK F&I Market
                                         Vehicles Financed




© Copyright Megadealer Best Management
                                                        F&I In the UK - 2010
UK F&I Market
                                         Finance Volumes £bn




© Copyright Megadealer Best Management
                                                         F&I In the UK - 2010
UK F&I Market
                                         Average Balances & Commissions


                                                New Cars           Used Cars
         Average Balance
                                                2009/10            2009/10
                                                £12,640             £9,369

              Finance
                                             New Cars 2009/10   Used Cars 2009/10
           Commissions Paid

                                                  £268m             £185.6m



© Copyright Megadealer Best Management
                                                                     F&I In the UK - 2010
Insurance Products

                     Creditor Insurance – Declining
                     Vehicle Protection/GAP – Static
                     Paint/Cloth Protection – Growing
                     Scratch & Dent Protection – Growing
                     MOT Insurance – Growing
                     Service Plans – Growing
                     Tyre Insurance – Static
                     Key Insurance – Declining
                     Alloy Wheel Protection – Growing
                     Warranty - Static                     F&I In the UK - 2010
© Copyright Megadealer Best Management
Market Challenges


                               FSA Insurance Controls
                               Consumer Credit Directive
                               Direct Lenders & Competition
                               Bank capitalisation/liquidity
                               Scrappage Scheme
                               Fuel Costs
                               CO² Tax


© Copyright Megadealer Best Management
                                                                F&I In the UK - 2010
Dealer Visits


                           Wednesday 13th
                                        VW West London
                                        Owned by Inchcape Group
                                        Tightly controlled PLC structure
                           Thursday 14th
                                        West London Motor Group
                                        Independent Group – 12 sites, 4 Franchises
                                        F&I Critical part of business model



© Copyright Megadealer Best Management
                                                                                  F&I In the UK - 2010
QUESTIONS?....




© Copyright Megadealer Best Management
                                         F&I In the UK - 2010
Welcome to London

Jeremy Malindine –
Finesse Sales Training Ltd

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Uk positioning

  • 1. Welcome to London Jeremy Malindine – Finesse Sales Training Ltd
  • 2. Agenda • Welcome & Introductions • UK Automotive Market • UK Finance & Insurance Market • General Market Challenges/Changes • Plan for dealer visits © Copyright Megadealer Best Management F&I In the UK - 2010
  • 3. Jeremy Malindine  Training Consultant and Automotive Finance Specialist  Managing Director of Finesse Sales Training Ltd  Former Sales Director for Renault & Nissan Finance  Global experience – Europe, US, Australia, South Africa  UK Sales Trainer of the Year © Copyright Megadealer Best Management F&I In the UK - 2010
  • 4. UK Automotive Market © Copyright Megadealer Best Management F&I In the UK - 2010
  • 5. UK Automotive Market © Copyright Megadealer Best Management F&I In the UK - 2010
  • 6. UK Automotive Market © Copyright Megadealer Best Management F&I In the UK - 2010
  • 7. UK Automotive Market © Copyright Megadealer Best Management F&I In the UK - 2010
  • 8. UK Automotive Market – Used Cars © Copyright Megadealer Best Management F&I In the UK - 2010
  • 9. UK Automotive Market – Used Cars © Copyright Megadealer Best Management F&I In the UK - 2010
  • 10. UK F&I Market  Strong New Car finance market  25% growth 12 month Year on Year  Large Used Car finance market  Vibrant Insurance Market  Very tightly regulated  European Credit Directive (CCD) will impact on Finance sales © Copyright Megadealer Best Management F&I In the UK - 2010
  • 11. UK F&I Market Vehicles Financed © Copyright Megadealer Best Management F&I In the UK - 2010
  • 12. UK F&I Market Finance Volumes £bn © Copyright Megadealer Best Management F&I In the UK - 2010
  • 13. UK F&I Market Average Balances & Commissions New Cars Used Cars Average Balance 2009/10 2009/10 £12,640 £9,369 Finance New Cars 2009/10 Used Cars 2009/10 Commissions Paid £268m £185.6m © Copyright Megadealer Best Management F&I In the UK - 2010
  • 14. Insurance Products  Creditor Insurance – Declining  Vehicle Protection/GAP – Static  Paint/Cloth Protection – Growing  Scratch & Dent Protection – Growing  MOT Insurance – Growing  Service Plans – Growing  Tyre Insurance – Static  Key Insurance – Declining  Alloy Wheel Protection – Growing  Warranty - Static F&I In the UK - 2010 © Copyright Megadealer Best Management
  • 15. Market Challenges  FSA Insurance Controls  Consumer Credit Directive  Direct Lenders & Competition  Bank capitalisation/liquidity  Scrappage Scheme  Fuel Costs  CO² Tax © Copyright Megadealer Best Management F&I In the UK - 2010
  • 16. Dealer Visits  Wednesday 13th  VW West London  Owned by Inchcape Group  Tightly controlled PLC structure  Thursday 14th  West London Motor Group  Independent Group – 12 sites, 4 Franchises  F&I Critical part of business model © Copyright Megadealer Best Management F&I In the UK - 2010
  • 17. QUESTIONS?.... © Copyright Megadealer Best Management F&I In the UK - 2010
  • 18. Welcome to London Jeremy Malindine – Finesse Sales Training Ltd