Personal Information
Organization / Workplace
New Albany, Ohio United States
Occupation
Lead Customer Service Manager
Industry
Apparel / Fashion
Website
http://www.mnjsmenssockshop.com/
About
I am a Customer Service Management Specialist. Highly skilled in many facets of Customer Service Management that include: CRM management, employee management, one call resolution, escalation management, and the coordination of successful customer service teams. I am also a recent graduate with my Masters in Management. I lead customer service teams through the daily execution of advanced customer service strategies, all designed to improve performance.
Tags
customer service manager
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