Matt Haney

Greater Boston Area United States

OCEM ❖ CX ❖ NPS ❖ VOC ❖ CSAT Specialist

Technology / Software / Internet

WHAT I DO I help the world's largest, most complex organizations create durable competitive advantage by understanding what their customers, partners and employees are thinking/feeling about their brand at all the moments that matter. These insights are leveraged to drive loyalty up and operational expense down. WHAT MAKES ME DIFFERENT ❖ I take the time to deeply understand your business (challenges, opportunities, politics, etc.) ❖ I won't pursue a deal if I wouldn't invest in it myself ❖ I'm in it for the long haul - I'll continue working hard to add value years after a deal is closed HOW I CAN HELP ✓ Generate C-level interest & excitement about the power of CX and build sol...