The document announces an Operational Excellence Industry Update event to take place on May 14th, 2013. The agenda for the event will include discussions on major capital projects, incident management, ICFR developments, ISO/QA, and EPAP. There will be presentations from Advantage, Resolver, and Deloitte on topics like significant shifts in operational excellence focus, continuous controls monitoring, governance software, and hot topics. Attendees are asked to RSVP by May 10th.