Achieving High Value Healthcare: Metrics from Medical Homes, Accountable Care and Case Management by: Healthcare Intelligence Network

1. Achieving High Value Healthcare: Metrics from
Medical Homes, Accountable Care and Case
Management
Healthcare Intelligence Network
Report Highlight

2. About the Publisher
The Healthcare Intelligence Network (HIN) is the premier advisory service for executives
seeking high-quality strategic information on the business of healthcare. This information
hub covers key business areas in healthcare: managed care; hospital and health system
management; health law and regulation; clinical care and outcomes; and the healthcare
industry. Our frequently updated Benchmark Reports and Guides cover topics including;
Reimbursement, ACO's, Medical Home, Case Management, Trends, Health Management
Tools, Clinical Integration, and Management Case Studies.
HIN continually scans and reviews healthcare business publications and includes only the
best it can find in customized information packages that are available nowhere else. HIN is
updated every time a new issue or version of the publication is issued- so you can be sure
you'll never miss an important industry development. HIN will also add new, worthwhile
products so you can be certain you get the best information available to manage your
business.

3. Achieving High Value Healthcare: Metrics from Medical
Homes, Accountable Care and Case Management
A 2012 checklist for high-value healthcare developed by the Institute of Medicine calls for organizations to
foster a culture of continuous improvement, rely on evidence-based protocols, encourage patient-clinician
collaborations and employ safeguards that protect patients and reduce costly medical errors, among other
recommendations.
Achieving High Value Healthcare: Metrics from Medical Homes, Accountable Care and Case Management
looks at efforts by nearly 450 healthcare organizations to reshape healthcare delivery via a trio of emerging
care models: the patient-centered medical home (PCMH), the accountable care organization (ACO), and case
management.
Chapter 1: 2012 Healthcare Benchmarks: The Patient-Centered Medical Home (Sixth Annual Edition)
Chapter 2: 2012 Healthcare Benchmarks: Accountable Care Organizations (Second Annual Edition)
Chapter 3: 2012 Healthcare Benchmarks: Case Management (Third Annual Edition)
For each care model, this 200-page resource delivers an executive summary of results, year-over-year trends
and sector-specific analysis of key metrics, including program components, targeted conditions and
populations, supporting tools and technology and ROI.

4. Achieving High Value Healthcare: Metrics from Medical
Homes, Accountable Care and Case Management
•Executive Summary
The rise in medical home starts over the last six years has been accompanied by a steady climb in patient satisfaction.
This metric has risen from 49 percent in 2006 to 79 percent in 2009 to 86 percent in 2012, according to 95 healthcare
companies who completed the sixth annual Healthcare Intelligence Network survey on Patient-Centered Medical
Homes (PCMH).
When asked in 2006, only 33 percent of respondents were trying to establish a medical home. However, by 2012, 52
percent have established medical homes for their populations. And 59 percent of existing medical homes are now or
soon will be part of an accountable care organization (ACO).
With increased patient accountability in the PCMH, ACOs and other emerging healthcare delivery models, healthcare
organizations need to engage patients in ways that increase quality, reduce cost and improve their overall healthcare
experience. The top three reported ways to educate and engage patients in the medical home are physician training
(79 percent), health coaching (76 percent) and patient outreach (66 percent).
Medical home occupancy is on the rise, too. The majority of respondents in 2006 and 2009 reported that only 0 to 5
percent of their members/patients were assigned a designated medical home, but in 2012 the highest percentage of
respondents (28 percent) said participation was at 21 percent or more. Time for medical home conversion has
dropped for most, from 12-18 months in 2009 to less than a year in 2012.
Electronic health records (EHRs) remained the top health IT used from 2009 (74 percent) to 2012 (90 percent). Other
top tools in 2012 are e-prescribing, patient registries and e-mail or text message.
View Report

5. View More Reports from this Publisher
Title Date
2013 Healthcare Benchmarks: Care Transitions Management Jun 01 2013
2013 Healthcare Benchmarks: Case Management Jun 01 2013
Achieving High Value Healthcare: Metrics from Medical Homes, Accountable Care and Case Management Jun 01 2013
2013 Healthcare Benchmarks: Mobile Health May 01 2013
Case Management in Value-Based Healthcare: Trends, Team-Building and Technology May 01 2013
Essential Guide to Physician-Hospital Organizations: 7 Key Elements for PHO Success May 01 2013
2013 Healthcare Benchmarks: Health Coaching Apr 01 2013
Guide to Accountable Care Organizations Apr 01 2013

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