Marcy Houting

Greater Grand Rapids, Michigan Area United States

Social Media Manager

Automotive

Ensure accounts are updated on a daily basis and that messaging is timely and relevant. Including using social media tools (i.e., Tweetdeck, Hootsuite, Facebook Manager, etc.) to schedule tweets to appear overnight and on weekends, to promote the brands to night-owls and clients in different time zones. Monitor the internet for any positive or negative feedback about an organization, and then follow up on the feedback. Encourage and thank individuals for positive feedback, and try to appease any unhappy customers. Constantly searching the internet and the news headlines for articles, stories and tips that are industry related and which can be posted to the social media accounts. Track an...