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Pharmacist responsibility in DUE
Follow up action on DUE and Pitfalls
Drug Utilization Reviews (DUR)
Drug Utilization Evaluations (DUE)
Medication Use Evaluation (MUE)
 Why DURs are important:
> DUR programs play a key role in helping managed health care systems
understand, interpret, and improve the prescribing, administration, and
use of medications.
> Employers and health plans find DUR programs valuable because the results are
used to foster more efficient use of healthcare resources.
> Pharmacists play a key role in this process because of their expertise in the area
of pharmaceutical care.
> DURs afford the managed care pharmacist the opportunity to identify trends in
prescribing within groups of patients such as those with asthma, diabetes, or
high blood pressure etc..
> Pharmacists can then, in collaboration with other members of the health care
team, initiate action to improve drug therapy for both individual patients and
covered populations.
> DURs serve as a means of improving the quality of patient care, enhancing
therapeutic outcomes, and reducing inappropriate pharmaceutical expenditures,
thus reducing overall health care costs.
Objectives of MUE by
CLINICAL PHARMACIST
 Promoting optimal medication therapy.
 Preventing medication-related problems.
 Evaluating the effectiveness of medication
therapy.
 Improving patient safety.
 Establishing interdisciplinary consensus on
medication-use processes.
 Stimulating improvements in medication-use
processes.
 Stimulating standardization in medication-use
processes.
 Minimizing procedural variations that contribute to
suboptimal outcomes of medication use.
 Identifying areas in which further information and
education for health care professionals may be
needed.
 Minimizing costs of medication therapy.
 Promoting pharmacoeconomics.
 Meeting or exceeding internal and external quality
standards
Objectives of MUE by
CLINICAL PHARMACIST
Responsibilities of Clinical Pharmacist in
DUE
 Recommendation and promotion of the GOALS & Strategic objectives of the DUE.
 Program consortium., development., coordination and mediation
 Education of the hospital staff about the THEORY AND PRACTICE OF
DUE.
 Coordination of development and review of audit criteria,
guidelines , study protocols and other educational material.
 Coordination and development of data collection, instruments,
field testing, analysis, development of recommendation for
intervention and report writing.
 Documentation of program outcome, effectiveness and cost
benefit.
 Participation as a member of PHARMACY & THERAPEUTIC
COMMITTEE with QUALITY ASSURANCE in general and DUE in
particular.
DUE Process……
DU
E
Collection of
DATA
Evaluating
the DATA
Feed back on
Evaluated DATA
ACTION(s
)
DUE & Topic Selection
 Based on the mission and scope of care of PATIENT.
oEffect on performance and improved
patient outcomes
oSelected high-volume, high-risk, or
problem-prone processes/medication
processes
oResources and organizational priorities
oInstitutional priorities (initiation of new
clinical programs or services)
DUE & Topic Selection
 They should reflect the over all scope of medication
use throughout the organization
 Annual plan that will establish goals for new topics
to be assessed and provide for follow-up on
previous evaluations
DUE ---- and Sources of Topic
slection
 Medication error reports {MER’s}
 ADRs
 Advances in patient care modalities that involve
changes in optimal pharmacotherapy..
 Disease-or diagnosis-based length of stay or cost
outliers with in an organization..
 Purchasing reports indicating a significant increase
in the use of an agent … LIKE COX –II INHIBITORS
 Medications that are a key component of a process
or procedure., “LIKE INJ ZAFRAN against CINV”
Criteria for the DUE..
 Are statements of the activity to be measured
 Should be based on the Good Clinical practice
“GCP”
 Appropriate for the target patient population
 Well Supported by current literature
 Multidisciplinary group develops the criteria
 Should be phrased yes/no or T/F
 Should avoid interpretation on the part of data
collection
 Assess important aspects in the use of the
medication evaluated
 Focus on aspects related to outcomes.
DUE and Indicators
 They are not direct measures of quality they
simply work as a tool to identify potentially
problematic aspects of care that require more
detailed assessment in order to identify the
cause.
 E.g. patient discharged on > x
number of prescription
medications
Type of indicators
 Rate based event
 (how often)
 Sentinel events
 (occur rarely but are significant impact)
 Assess structure
 (resources ,tools, and other established attributes of the setting in
which care is provided)
 Assess Process
 (activities that take place in giving and receiving care)
 Assess outcome
 (the effects of care on the health status of the patient or
population
DUE and Standards
 standards: define the performance
expectations
 They are set at
o 0% (should never happen(
o100%(should always happen)
 Thresholds specifying an
acceptable level should be set
higher then 0% and lower than
100%
Data collection
 Prior to initiation the multidisciplinary gp or cp
must approve
oTopic selection
oCriteria
oPatient selection process
oSample size
oSampling method and technique
oTimeframe of the process.
oData collection method
oStandards of performance.
Data Collection
 Limiting the number of data collectors or
automating data collection is valuable in
maintaining consistency
Data Collection
Retrospective
Concurrent
Prospective
Patient selection and Sample
size
Patient selection
 Unbiased
 Consistent
 Representative of the care provided
Sample size should be based on
 The size of patient population
o Frequently occurring events 5%
o Rare events minimum 30 cases
confidentiality
 It is a key component of all quality improvement
initiatives
 The patients and the practitioners names should
be kept under confidentiality.
Data analysis
 Reports should compare actual performance with
expectations defined by the standards
 Performance not meeting standards they are considered
opportunities for improvement
 Standards can be too rigorous?
 Specific corrective action should be recommended.
 A follow up should be started based on the needs and
prevalence ,severity and frequency of the problem
The Report
 Should contain the rationale for the topic
selection
 Team members involved in the evaluation
 Description of the patient population evaluated
 Any selection criteria used
 A copy of the criteria /indicators
 Discussion of the results
 Identification of likely causes for opportunities
identified
 Recommendations for corrective action
 Follow –up evaluation
Interventions and correction actions
Interventions
Educational
Restrictive
Interventions
Process Changes
Follow up
 The same criteria, standards, and sample should
be used for the follow up assessment as in the
initial assessment
DUE……. And Pitfalls…
 Lack of authority.
 Lack of organization.
 Poor communication.
 Poor documentation.
 Lack of involvement.
 Lack of follow-through
 Evaluation methodology that impedes patient care
 Lack of readily retrievable data and information
management.
Medication Use Evaluation Criteria
Serotonin Receptor (5HT3) Antagonist Use in Pediatric and Adult
Populations
Drug Utilization Reviews (DUR)
Drug Utilization Evaluations (DUE)
Medication Use Evaluation (MUE)

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DUR Lecture - II (1).pptx

  • 1. Pharmacist responsibility in DUE Follow up action on DUE and Pitfalls
  • 2. Drug Utilization Reviews (DUR) Drug Utilization Evaluations (DUE) Medication Use Evaluation (MUE)  Why DURs are important: > DUR programs play a key role in helping managed health care systems understand, interpret, and improve the prescribing, administration, and use of medications. > Employers and health plans find DUR programs valuable because the results are used to foster more efficient use of healthcare resources. > Pharmacists play a key role in this process because of their expertise in the area of pharmaceutical care. > DURs afford the managed care pharmacist the opportunity to identify trends in prescribing within groups of patients such as those with asthma, diabetes, or high blood pressure etc.. > Pharmacists can then, in collaboration with other members of the health care team, initiate action to improve drug therapy for both individual patients and covered populations. > DURs serve as a means of improving the quality of patient care, enhancing therapeutic outcomes, and reducing inappropriate pharmaceutical expenditures, thus reducing overall health care costs.
  • 3. Objectives of MUE by CLINICAL PHARMACIST  Promoting optimal medication therapy.  Preventing medication-related problems.  Evaluating the effectiveness of medication therapy.  Improving patient safety.  Establishing interdisciplinary consensus on medication-use processes.  Stimulating improvements in medication-use processes.  Stimulating standardization in medication-use processes.
  • 4.  Minimizing procedural variations that contribute to suboptimal outcomes of medication use.  Identifying areas in which further information and education for health care professionals may be needed.  Minimizing costs of medication therapy.  Promoting pharmacoeconomics.  Meeting or exceeding internal and external quality standards Objectives of MUE by CLINICAL PHARMACIST
  • 5. Responsibilities of Clinical Pharmacist in DUE  Recommendation and promotion of the GOALS & Strategic objectives of the DUE.  Program consortium., development., coordination and mediation  Education of the hospital staff about the THEORY AND PRACTICE OF DUE.  Coordination of development and review of audit criteria, guidelines , study protocols and other educational material.  Coordination and development of data collection, instruments, field testing, analysis, development of recommendation for intervention and report writing.  Documentation of program outcome, effectiveness and cost benefit.  Participation as a member of PHARMACY & THERAPEUTIC COMMITTEE with QUALITY ASSURANCE in general and DUE in particular.
  • 6. DUE Process…… DU E Collection of DATA Evaluating the DATA Feed back on Evaluated DATA ACTION(s )
  • 7. DUE & Topic Selection  Based on the mission and scope of care of PATIENT. oEffect on performance and improved patient outcomes oSelected high-volume, high-risk, or problem-prone processes/medication processes oResources and organizational priorities oInstitutional priorities (initiation of new clinical programs or services)
  • 8. DUE & Topic Selection  They should reflect the over all scope of medication use throughout the organization  Annual plan that will establish goals for new topics to be assessed and provide for follow-up on previous evaluations
  • 9. DUE ---- and Sources of Topic slection  Medication error reports {MER’s}  ADRs  Advances in patient care modalities that involve changes in optimal pharmacotherapy..  Disease-or diagnosis-based length of stay or cost outliers with in an organization..  Purchasing reports indicating a significant increase in the use of an agent … LIKE COX –II INHIBITORS  Medications that are a key component of a process or procedure., “LIKE INJ ZAFRAN against CINV”
  • 10. Criteria for the DUE..  Are statements of the activity to be measured  Should be based on the Good Clinical practice “GCP”  Appropriate for the target patient population  Well Supported by current literature  Multidisciplinary group develops the criteria  Should be phrased yes/no or T/F  Should avoid interpretation on the part of data collection  Assess important aspects in the use of the medication evaluated  Focus on aspects related to outcomes.
  • 11. DUE and Indicators  They are not direct measures of quality they simply work as a tool to identify potentially problematic aspects of care that require more detailed assessment in order to identify the cause.  E.g. patient discharged on > x number of prescription medications
  • 12. Type of indicators  Rate based event  (how often)  Sentinel events  (occur rarely but are significant impact)  Assess structure  (resources ,tools, and other established attributes of the setting in which care is provided)  Assess Process  (activities that take place in giving and receiving care)  Assess outcome  (the effects of care on the health status of the patient or population
  • 13. DUE and Standards  standards: define the performance expectations  They are set at o 0% (should never happen( o100%(should always happen)  Thresholds specifying an acceptable level should be set higher then 0% and lower than 100%
  • 14. Data collection  Prior to initiation the multidisciplinary gp or cp must approve oTopic selection oCriteria oPatient selection process oSample size oSampling method and technique oTimeframe of the process. oData collection method oStandards of performance.
  • 15. Data Collection  Limiting the number of data collectors or automating data collection is valuable in maintaining consistency
  • 17. Patient selection and Sample size Patient selection  Unbiased  Consistent  Representative of the care provided Sample size should be based on  The size of patient population o Frequently occurring events 5% o Rare events minimum 30 cases
  • 18. confidentiality  It is a key component of all quality improvement initiatives  The patients and the practitioners names should be kept under confidentiality.
  • 19. Data analysis  Reports should compare actual performance with expectations defined by the standards  Performance not meeting standards they are considered opportunities for improvement  Standards can be too rigorous?  Specific corrective action should be recommended.  A follow up should be started based on the needs and prevalence ,severity and frequency of the problem
  • 20. The Report  Should contain the rationale for the topic selection  Team members involved in the evaluation  Description of the patient population evaluated  Any selection criteria used  A copy of the criteria /indicators  Discussion of the results  Identification of likely causes for opportunities identified  Recommendations for corrective action  Follow –up evaluation
  • 21. Interventions and correction actions Interventions Educational Restrictive Interventions Process Changes
  • 22. Follow up  The same criteria, standards, and sample should be used for the follow up assessment as in the initial assessment
  • 23. DUE……. And Pitfalls…  Lack of authority.  Lack of organization.  Poor communication.  Poor documentation.  Lack of involvement.  Lack of follow-through  Evaluation methodology that impedes patient care  Lack of readily retrievable data and information management.
  • 24. Medication Use Evaluation Criteria Serotonin Receptor (5HT3) Antagonist Use in Pediatric and Adult Populations Drug Utilization Reviews (DUR) Drug Utilization Evaluations (DUE) Medication Use Evaluation (MUE)