4. 1913 1919 1921 1934 1936 1946 1953 1969 1970 1973 1995 2001 2003 2005 2008 2009 2012 2013
The company was founded by
August Claas (2nd from right).
He was joined one year later
by his brothers Franz, Theo
and Bernhard.
Purchase of the factory premises in
Harsewinkel.
Tradition Deutscher Maschinenbau - CLAAS
First patent – the CLAAS knotter.
20. Internal
Development
Initial Solution
Requirements
New Mngmnt
New brand
New company
Team On-boarding
Development
Market Intro
Nov 2013
Launch
Nov 2014
Brand building, marketing
Apr 20132010
STOP
Dez 2012
Prototype Dev (ext.)
Biz Modell Change
Nov 2015
365 FarmNet Story
Milestones
Customer base
14.11.2019 CONFIDENTIAL20
25. 14.11.2019 CONFIDENTIAL25
customer
perspective
vision and
strategy
prio of
product
segments
org
structure
Digitale
Strategie
Kunden-
problem
Lösungs-
portfolio
(target)
KPI (CX…)
Customer
Journey
▪ Who is the digital target customer?
▪ What is our target product and service portfolio?
▪ Which solution will be available where (channels)?
▪ Who is responsable for which product / service?
▪ Which partners do we need for which solutions?
(Digital-) Vision und Strategie