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Thomas Cook Corfu report has profound Health and Safety
implications for all Operators
AUTHORISED AND REGULATED
BY THE SOLICITORS
REGULATION AUTHORITY
mb LAW
STUDIO 3, THE QUAYS,
CONCORDIA STREET,
LEEDS
LS1 4ES
Tel: 0113 242 4444
www.mb-law.co.uk
Please note this information is for general guidance only and is not intended to be a substitute for specific legal advice.
Our e-mails are checked for viruses but we do not accept liability for any viruses which may be transmitted in or with this e-mail.
You will have no doubt read or heard about the recently published report that was
commissioned by Thomas Cook in the wake of the Corfu tragedy.
This report makes a number of recommendations which will impact across the travel industry.
The report calls for changes and improvements to be made to the current level of safety
checks, training, resources and safety information that is provided to customers.
Important points to note:
 Improve customer information. Make it clear to customers the extent of auditing that
has been performed on each hotel and package.
 Provide the customer with advice and the associated risks that are specific to the
customers chosen destination.
 Undertake a complete review of the supplier audit paperwork and the skills and
knowledge that are required to complete the documentation.
 Review the processes used for capturing Health and Safety issues that require action to
remedy the problem that has been identified.
Clearly, the recommendations are far reaching and will take time to digest, review and implement across the industry
and within your organisation.
mb Health & Safety Solutions can provide practical advice and guidance to help you to evaluate your current safety
management system and recommend the necessary changes and improvements.
To find out how we can guide and support you, please contact Louise at our Leeds office by telephone or e-mail:
Louise-Hutchinson-Chambers@mb-law.co.uk
Tel: 0113 242 4444

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Health and Safety CFU2

  • 1. Thomas Cook Corfu report has profound Health and Safety implications for all Operators AUTHORISED AND REGULATED BY THE SOLICITORS REGULATION AUTHORITY mb LAW STUDIO 3, THE QUAYS, CONCORDIA STREET, LEEDS LS1 4ES Tel: 0113 242 4444 www.mb-law.co.uk Please note this information is for general guidance only and is not intended to be a substitute for specific legal advice. Our e-mails are checked for viruses but we do not accept liability for any viruses which may be transmitted in or with this e-mail. You will have no doubt read or heard about the recently published report that was commissioned by Thomas Cook in the wake of the Corfu tragedy. This report makes a number of recommendations which will impact across the travel industry. The report calls for changes and improvements to be made to the current level of safety checks, training, resources and safety information that is provided to customers. Important points to note:  Improve customer information. Make it clear to customers the extent of auditing that has been performed on each hotel and package.  Provide the customer with advice and the associated risks that are specific to the customers chosen destination.  Undertake a complete review of the supplier audit paperwork and the skills and knowledge that are required to complete the documentation.  Review the processes used for capturing Health and Safety issues that require action to remedy the problem that has been identified. Clearly, the recommendations are far reaching and will take time to digest, review and implement across the industry and within your organisation. mb Health & Safety Solutions can provide practical advice and guidance to help you to evaluate your current safety management system and recommend the necessary changes and improvements. To find out how we can guide and support you, please contact Louise at our Leeds office by telephone or e-mail: Louise-Hutchinson-Chambers@mb-law.co.uk Tel: 0113 242 4444