Personal Information
Organization / Workplace
Bloomington, Indiana Area United States
Occupation
Service Excellence Specialist, Thinker, Advisor
Industry
Apparel / Fashion
About
My desire is to make a difference to my clients and the broader professional community. I do this by thinking creatively about how service can be improved, sharing new insights via speaking and writing, and providing strategic insights to my clients.
Tags
customer relationship management
customer lifetime value
customer loyalty
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