1. Kristin M. Haynes
4480 Market Commons Dr #511
Fairfax, VA 22033
(703) 727-7110
SUMMARY:
To secure a management position in a quality business, provide exceptional customer service, to
provide my skills and knowledge for fair decision making and operational process.
PROFESSIONAL EXPERIENCE:
Nova Pediatric Dentistry and Orthodontics , Ashburn, VA 2010-Current
Financial Coordinator
Duties include making financial arrangements with patients, setting up financial contracts, and
calling insurances for coverage verification and claims. Track account receivables for insurance
and patient accounts. Introduce patients to practice, showing the importance of treatment,
scheduling patients to start treatment, and tracking and following patients to the start of treatment.
Help patients of orthodontic and pediatric practice coordinate appointments to reduce the number
of trips to the office (Ortho2 and Dentrix software). Assist the doctors with training new hire
staff for clinical, administrative and financial duties. Attend manager meetings with doctors to
review practice goals, marketing ideas, quarterly budget reviews, and staffing solutions.
Apt Orthodontics, Herndon, VA 2008-2010
Orthodontic Technician, Ashburn Clinical Manager
Responsible for keeping an on time schedule and inventory as lead assistant in Ashburn office.
Prepare patients for bonding that includes placement of OrthoCad and iBraces, place lingual
braces directly and full removal and cleaning of braces. Different types of braces include Damon,
In-Ovation and Victory. Take full records that consist of panoramic and ceph x-rays, and photos.
Place wide verity of archwires, Herbst, Palatal expanders, Nance, fit and cement bands, make
detail bends. Deliver Hawley and Trutain retainers.
Marc S. Lemchen D.M.D., New York, New York 2005-2007
Orthodontic Technician
Various responsibilities include taking full initial and final records, preparing patient for facial
and lingual bonding, fitting bands, full achwire changes, removal and cleaning of appliances and
bonds, delivering indirect bonded lingual retainers, and placement of braces with OrthoCad.
Doctor’s form of treatment included Victory, Clarity, Insignia, and lingual braces, Invisalign,
Phase I and surgical. All records consist of ceph, panoramic x-rays, and photos. Impressions of
maxillary and mandibular arches were either alginate or PVS. Retainer deliveries were either
Hawleys or trutains.
Chairside responsibilities included assisting the doctor with placement of Herbst, Palatal
expanders and Palatal bars.

2. William E. Crutchfield II, D.D.S., Chantilly, VA 2002- 2004
Orthodontic Technician
Prepare patient for bonding/ banding up to the placement of braces and bands, preformed full
archwire changes, and removal of full mouth debands. Taking initial and final records of patients
that consist of ceph, panoramic x-rays, facial and intraoral photos. Impression taking for the use
of retainers, model pouring and trimming. Placement of intrusion arches, closing loop, step up
and step down, maxillary and mandibular reverse curve wires, and reverse pull headgears, and
seperators. Caring for proper patient hygiene, placement of elastics, and explaining current
treatment with both patient and parents.
Assist the doctor of the placement of Palatal expanders, Tongue cribs, Twin forces.
Richard J Morgan, D.D.S., Sc.D., Reston, VA 1998-2002
Orthodontic Assistant/Scheduling Coordinator
Assist doctor and orthodontic technician in placement of braces (TP brackets), bands, the Herbst
appliance, MEA’s, TP’s, permanent retainers, debanding, and ligature ties.
Perform various tasks such as changing alastics and light wires, taking panoramic and ceph x-rays
along with facial and intraoral photos with a digital camera, manually develop x-rays, sterilizing
instruments, mix alginate for the use of impressions, pour up models for study and for use of
retainers, make Trutain retainers, trim impressions for the use of retainers, talking to patients
about proper hygiene care and the use of Headgear.
Efficiently perform administrative duties, i.e., filing, typing, appointment scheduling (OPMS
software), answer telephones, and insurance. Assisted the business administrator with various
assignments.
EDUCATION/TRAINING
Graduate of Oakton High School
Orthodontic Techniques and Trouble Shooting
Orthodontic Seminar on Infection Control
X-Ray Certification for the Commonwealth of Virginia (2002)
Techniques for Bonding (2007 AAO Convention)