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Easy Tips for Most Successful PPC
Forecasts
Krista Witt
Paid Media Manager | LiveArea/PFSweb
Forecasting:
Giving Up The Fear
Tell The Story
Number 1:
What’s in a Story
sto·ry1
/stôrē/
noun
1. an account of imaginary or real people and events told for entertainment.
"an adventure story"
synonyms: tale, narrative, account, anecdote; More
2. an account of past events in someone's life or in the evolution of
something.
"the story of modern farming"
people events
the evolution of
something.
What’s in a Story
A story provides meaning by taking a string of
events and adding them to their true but
unsuspecting sum.
Why Story?
We’re still hard wired to learn better if someone’s words have
emotion and meaning to them. The use of narrative helps our
brains to focus.
How?
What makes a SUCCESSFUL forecast….story
 Simple – Know Thy Audience
 Emotional – Make it relevant to the audience
 Truthful – Be upfront about assumptions
 Real – Base it off real data
 Valid – Show the numbers
How?
A US based Beauty Brand was based on finding balance in beauty.
Branded
Campaigns
Branded
Product
Campaigns
Generic
Campaigns
Variables Are Key
Number 2:
Data Sources
When it comes to data, Mass is Energy
 The Best – current and past account performance for each and
every metric
 Okay – current keyword list, use Adwords keyword volume
forecasts, and know sitewide Revenue metrics.
 Can work with – competitive tool to tell you potential keywords
on, and potential keywords competitors are on, adwords keyword
volume forecasts, and industry standard conversion rate data.
Making Assumptions
Data is rarely perfect. Assumptions are your safety net.
 Assumptions include the things you can and can’t control
 We can all have incorrect assumptions and THAT’S OKAY!
 Getting everyone onboard with your assumptions in the
beginning is key to getting buy in.
Seasonality Is Your Friend
Number 3:
Use Tools
Seasonality does exist, therefore it should always be part of
your forecast.
 Use any and every tool and data to determine seasonality for
your site.
 Exclude known influencers such as viral events, large one time
site promotions, etc.
Every Metric
Every metric is impacted by seasonality fluctuations
 Every metric should have a seasonality forecast
Fiscal Month
Impression
Modifier
CTR
Modifier
CPC
Modifier
CR
Modifier
AOV
Modifier
Base Metrics
January -35% 0% 0% 0% 0%
February -18% 18% -5% 18% 5%
March 7% -7% -8% -7% -4%
April 10% -10% 10% -10% -5%
May -20% 20% -2% 15% 3%
June -15% 15% 5% 10% 2%
July -10% 10% -14% 10% 2%
August 5% -5% 1% -5% -3%
September 10% 10% -1% 5% 2%
October 10% 10% 4% 10% 4%
November 50% 50% 18% 20% 8%
December -50% -50% 6% -50% -10%
Every Metric
 Every component in your seasonality, whether it’s week,
month, or quarter, should have a % change field.
 But KISS – Keep It Simple Stupid
 Email me at kwitt@pfsweb.com for this tool
Fiscal Month Dates # of Weeks # of Days Spend Revenue ROAS AOV Orders CR CPC Clicks CTR Impressions
Base Metrics 56.00$ 4.00% 0.60$ 2.00% 10,800,000
January 1/3 - 2/6 5 35 84,240$ 314,496$ 3.73$ 56.00$ 5,616 4.00% 0.60$ 140,400 2.00% 7,020,000
February 2/7 - 3/5 4 28 77,435$ 377,026$ 4.87$ 58.80$ 6,412 4.72% 0.57$ 135,851 2.36% 5,756,400
March 3/10 - 4/2 4 28 70,891$ 334,962$ 4.73$ 56.45$ 5,934 4.39% 0.52$ 135,185 2.19% 6,159,348
April 4/3 - 5/7 5 35 77,201$ 283,519$ 3.67$ 53.63$ 5,287 3.95% 0.58$ 133,834 1.98% 6,775,283
May 5/8 - 6/4 4 28 72,467$ 322,403$ 4.45$ 55.23$ 5,837 4.54% 0.56$ 128,480 2.37% 5,420,226
June 6/5 - 7/2 4 28 74,279$ 353,584$ 4.76$ 56.34$ 6,276 5.00% 0.59$ 125,589 2.73% 4,607,192
July 7/3 - 8/6 5 35 63,175$ 392,779$ 6.22$ 57.47$ 6,835 5.50% 0.51$ 124,333 3.00% 4,146,473
August 8/7 - 9/3 4 28 63,391$ 361,040$ 5.70$ 55.74$ 6,477 5.22% 0.51$ 124,023 2.85% 4,353,797
September 9/4 - 10/1 4 28 75,872$ 467,874$ 6.17$ 56.86$ 8,229 5.48% 0.51$ 150,067 3.13% 4,789,176
October 10/2 - 11/5 5 35 95,462$ 647,661$ 6.78$ 59.13$ 10,953 6.03% 0.53$ 181,582 3.45% 5,268,094
November 11/6 - 12/3 4 28 253,572$ 1,888,574$ 7.45$ 63.86$ 29,573 7.24% 0.62$ 408,558 5.17% 7,902,141
December 12/4 - 12/31 4 28 67,122$ 212,486$ 3.17$ 57.48$ 3,697 3.62% 0.66$ 102,140 2.59% 3,951,071
TOTAL 1,075,107$ 5,956,404$ 5.54$ 58.90$ 101,126 5.35% 0.57$ 1,890,043 2.86% 66,149,201
Presenting:
The Meeting Sandwich
Number 4:
Tasty Sandwich
Like a Good Story, and a Yummy Sandwich, a Meeting should
have a beginning, middle, and end.
 Bread = Goals
 Start and end with stating the goals
 Crunchy Stuff = Strategy and Assumptions
 Meat (or bean patty if you’re a vegetarian) = actual numbers
ABT: Always Be Testing
Number 5:
Follow Up & Realign
“When you make an assumption, you are preparing room for
error.” – Toba Beta
 Check your assumptions
 Adjust your forecast as new information is available
 Communicate changes
 Rinse and repeat
Give Up The Fear
Forecasting’s goal is
 To provide a benchmark
 To provide a tool to measure progress toward
 To provide a tool to tell the story of our account
 NOT to hit every number right
 NOT to be a fortune teller
Questions
Thank you!
Krista Witt
Paid Media Manager | LiveArea/PFSweb

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HeroConf2016_Forecasting Preso_Final

  • 1. Easy Tips for Most Successful PPC Forecasts Krista Witt Paid Media Manager | LiveArea/PFSweb
  • 4. What’s in a Story sto·ry1 /stôrē/ noun 1. an account of imaginary or real people and events told for entertainment. "an adventure story" synonyms: tale, narrative, account, anecdote; More 2. an account of past events in someone's life or in the evolution of something. "the story of modern farming" people events the evolution of something.
  • 5. What’s in a Story A story provides meaning by taking a string of events and adding them to their true but unsuspecting sum.
  • 6. Why Story? We’re still hard wired to learn better if someone’s words have emotion and meaning to them. The use of narrative helps our brains to focus.
  • 7. How? What makes a SUCCESSFUL forecast….story  Simple – Know Thy Audience  Emotional – Make it relevant to the audience  Truthful – Be upfront about assumptions  Real – Base it off real data  Valid – Show the numbers
  • 8. How? A US based Beauty Brand was based on finding balance in beauty. Branded Campaigns Branded Product Campaigns Generic Campaigns
  • 10. Data Sources When it comes to data, Mass is Energy  The Best – current and past account performance for each and every metric  Okay – current keyword list, use Adwords keyword volume forecasts, and know sitewide Revenue metrics.  Can work with – competitive tool to tell you potential keywords on, and potential keywords competitors are on, adwords keyword volume forecasts, and industry standard conversion rate data.
  • 11. Making Assumptions Data is rarely perfect. Assumptions are your safety net.  Assumptions include the things you can and can’t control  We can all have incorrect assumptions and THAT’S OKAY!  Getting everyone onboard with your assumptions in the beginning is key to getting buy in.
  • 12. Seasonality Is Your Friend Number 3:
  • 13. Use Tools Seasonality does exist, therefore it should always be part of your forecast.  Use any and every tool and data to determine seasonality for your site.  Exclude known influencers such as viral events, large one time site promotions, etc.
  • 14. Every Metric Every metric is impacted by seasonality fluctuations  Every metric should have a seasonality forecast Fiscal Month Impression Modifier CTR Modifier CPC Modifier CR Modifier AOV Modifier Base Metrics January -35% 0% 0% 0% 0% February -18% 18% -5% 18% 5% March 7% -7% -8% -7% -4% April 10% -10% 10% -10% -5% May -20% 20% -2% 15% 3% June -15% 15% 5% 10% 2% July -10% 10% -14% 10% 2% August 5% -5% 1% -5% -3% September 10% 10% -1% 5% 2% October 10% 10% 4% 10% 4% November 50% 50% 18% 20% 8% December -50% -50% 6% -50% -10%
  • 15. Every Metric  Every component in your seasonality, whether it’s week, month, or quarter, should have a % change field.  But KISS – Keep It Simple Stupid  Email me at kwitt@pfsweb.com for this tool Fiscal Month Dates # of Weeks # of Days Spend Revenue ROAS AOV Orders CR CPC Clicks CTR Impressions Base Metrics 56.00$ 4.00% 0.60$ 2.00% 10,800,000 January 1/3 - 2/6 5 35 84,240$ 314,496$ 3.73$ 56.00$ 5,616 4.00% 0.60$ 140,400 2.00% 7,020,000 February 2/7 - 3/5 4 28 77,435$ 377,026$ 4.87$ 58.80$ 6,412 4.72% 0.57$ 135,851 2.36% 5,756,400 March 3/10 - 4/2 4 28 70,891$ 334,962$ 4.73$ 56.45$ 5,934 4.39% 0.52$ 135,185 2.19% 6,159,348 April 4/3 - 5/7 5 35 77,201$ 283,519$ 3.67$ 53.63$ 5,287 3.95% 0.58$ 133,834 1.98% 6,775,283 May 5/8 - 6/4 4 28 72,467$ 322,403$ 4.45$ 55.23$ 5,837 4.54% 0.56$ 128,480 2.37% 5,420,226 June 6/5 - 7/2 4 28 74,279$ 353,584$ 4.76$ 56.34$ 6,276 5.00% 0.59$ 125,589 2.73% 4,607,192 July 7/3 - 8/6 5 35 63,175$ 392,779$ 6.22$ 57.47$ 6,835 5.50% 0.51$ 124,333 3.00% 4,146,473 August 8/7 - 9/3 4 28 63,391$ 361,040$ 5.70$ 55.74$ 6,477 5.22% 0.51$ 124,023 2.85% 4,353,797 September 9/4 - 10/1 4 28 75,872$ 467,874$ 6.17$ 56.86$ 8,229 5.48% 0.51$ 150,067 3.13% 4,789,176 October 10/2 - 11/5 5 35 95,462$ 647,661$ 6.78$ 59.13$ 10,953 6.03% 0.53$ 181,582 3.45% 5,268,094 November 11/6 - 12/3 4 28 253,572$ 1,888,574$ 7.45$ 63.86$ 29,573 7.24% 0.62$ 408,558 5.17% 7,902,141 December 12/4 - 12/31 4 28 67,122$ 212,486$ 3.17$ 57.48$ 3,697 3.62% 0.66$ 102,140 2.59% 3,951,071 TOTAL 1,075,107$ 5,956,404$ 5.54$ 58.90$ 101,126 5.35% 0.57$ 1,890,043 2.86% 66,149,201
  • 17. Tasty Sandwich Like a Good Story, and a Yummy Sandwich, a Meeting should have a beginning, middle, and end.  Bread = Goals  Start and end with stating the goals  Crunchy Stuff = Strategy and Assumptions  Meat (or bean patty if you’re a vegetarian) = actual numbers
  • 18. ABT: Always Be Testing Number 5:
  • 19. Follow Up & Realign “When you make an assumption, you are preparing room for error.” – Toba Beta  Check your assumptions  Adjust your forecast as new information is available  Communicate changes  Rinse and repeat
  • 20. Give Up The Fear Forecasting’s goal is  To provide a benchmark  To provide a tool to measure progress toward  To provide a tool to tell the story of our account  NOT to hit every number right  NOT to be a fortune teller
  • 22. Thank you! Krista Witt Paid Media Manager | LiveArea/PFSweb

Editor's Notes

  1. Theme – the key takeaway or moral of the story Plot – a conflict or struggle the main character goes through Structure – order in which you tell the story Characters – who’s involved Setting – place and time Style and Tone – show, don’t tell, and use words with clearest possible meaning
  2. The element of surprise grabs attention, points to gaps in people’s knowledge, and then fills them in. Simple – easy to understand and in the language of the listener Emotional – make it relevant to the audience – research client to know their motivations – like beauty brand example Truthful – Predictions incorporate reasonable variances from real life occurrences Real – Base it off of real numbers Valid – Use real numbers
  3. Story means knowing your audience and catering your story to them. Including bits of the brand in your forecast produces an element of surprise and that grabs attention, points to gaps in people’s knowledge and then fills them in.
  4. We don’t dive into a marathon without prepping ourselves. We don’t go camping without preparing the supplies we need to take with us. We don’t buy a house without doing research. The brand you forecast for is paying you to do the research before they buy the house. The more data you have, the more energy, or validity, you add to your presentation.
  5. Potential Questions: How do you relate this to lead generation? What if you don’t have any data access? What’s the least predictable metric? Impressions and CPC. Perfect to bring audience in that forecasting is scary. Related how we naturally are as humans (stories is how we evolved) Good emphasis on sourcing the data and making sure to tell them to tell client how data was sourced The closing was strong