Organization / Workplace

Location

Occupation

Industry

Technology / Software / Internet

About

Seeking for opportunities, I am Proactive, determined, methodic... Confortable for : * Services Center Management, * Customer care, Customer releationship, * Reporting (with Excel, SAP BO WebI & Dashboards), * IT Audit & Advisory (Bank, telecoms, Energy, Oil & Gaz, Hotel), * BPM: Process Conception, Automation, Optimization, * Ishikawa diagrams, Pareto diagrams, MS Office.