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Global Standards enabling
interoperability – a case study
Feargal Mc Groarty, National Centre for
Hereditary Coagulation Disorders, St James’s
Hospital, Ireland
Agenda
• Why do we need standards in the medication supply
chain?
• Who is GS1 and how do GS1 Standards help?
• The Irish haemophilia story
• Exploiting smartphone technology - allowing patients
to scan their medication within the home
• Outcomes/ROI
• Conclusions
WHY?
To prevent communication
misunderstanding!
Sounds obvious?
Medicines are supposed to save lives…
Dying from a disease is sometimes
unavoidable; dying from a medicine is
unacceptable.
(Lepakhin V. Geneva 2005)
Lets look at the legitimate
supply chain
Pharma Drug manufacturing
Drug development….excellent!
Quality and Validation…excellent!
Pharma Supply Chain… excellent!
And then after 17 years
development what do they do…?
When the drug gets to the patient….
Not counterfeit but just as dangerous!
Would barcode scanning have prevented this? Absolutely!
How did this happen?
“The main causes (of medication error)
are human factors including….”*
• Fatigue
• Inattention
• Memory Lapse
• Lack of Knowledge
• Failure to communicate
*American College of Obstetrics and Gynaecologists – August 2012
Do these suffer from any of the
causes listed?
Benefits for Patient Safety
• Reduction of medical errors
• Improved recall procedure and adverse event
reporting
• Documentation of product/patient relationship –
in Electronic Health Records (EHR) and
registries
• Visibility of inventory – availability of devices
• Supply chain security/anti-counterfeiting
First Barcode scanned in
Retail in 1974
First Barcode scanned in
Healthcare…..1991…but
How standard are standards
in healthcare?
‘The nice thing about standards is that
there are so many to choose from’
(Andrew Tannenbaum, the Vrije Universiteit, Amsterdam)
to which has been added …………
‘and if I can’t find one I like, I’ll make up
my own!’
(Paul Amos, Information Standards Board for Health and Social Care in
England, UK).
..in Healthcare it is dangerous
and ineffecient!
20
• Multiple bar codes on one package –
which one to scan?
• Different types of bar codes –
inconsistency; incompatibility
• No bar code – need to bar code; re-
package; re-label
WHO?
GS1 Healthcare - Voluntary, Global
User Group
To lead the healthcare sector to the successful development
and implementation of global standards by bringing
together experts in healthcare to enhance patient safety
and supply chain efficiencies.
WHY GS1?
24
New McKinsey report “Strength in unity: The
promise of global standards in healthcare”
Highlights the cost savings and patient safety
benefits of adopting a single global supply
chain standard in healthcare
Available at:
http://www.gs1.org/healthcare/mckinsey or
http://www.gs1.org/docs/healthcare/McKinsey_Healthcare_R
eport_Strength_in_Unity.pdf
McKinsey & Company report quantifies
supply chain issues in Healthcare
Source: http://www.mckinsey.com
Huge cost savings and patient safety benefits
when adopting a single global standard in
healthcare
25
•“Implementing global standards across the entire healthcare
supply chain could save 22,000-43,000 lives and avert 0.7
million to 1.4 million patient disabilities”
•“Rolling out such standards-based systems globally could
prevent tens of billions of dollars’ worth of counterfeit
drugs from entering the legitimate supply chain”
•[We] “estimate that healthcare cost could be reduced by $40
billion-$100 billion globally” from the implementation of global
standards
•“Adopting a single set of global standards will cost
significantly less than two” (between 10-25% less cost to
stakeholders)
SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
Imagine….
• If all medication could be tracked from
manufacturer to the patient
• Imagine if the patient could verify that the
medication was safe to take even in their own
home
• Imagine that hospitals could remotely monitor
patient medication compliance
• Imagine if governments/regulators could be
assured of a total medication recall
Case Study
The use of GS1 standards to enhance
patient safety, improve medication
recording compliance and reduce costs
National Centre for Hereditary
Coagulation Disorders (NCHCD)
• Located at St James’s Hospital, Dublin, Ireland
• Manages patients with inherited and acquired bleeding
disorders
• Approximately 2000 patients with Haemophilia
• Approximately 200 patients with severe haemophilia
(require intensive care/treatment)
• Medication budget is ~ €45 M
• Over 75% Patients with severe Haemophilia self
medicate at home
What is Haemophilia and why is
traceability important?
• Haemophilia is a Chronic Disease, it is a bleeding disorder caused
by a deficiency of a clotting factor
• Incidence is between 1:5,000 and 1: 10,000 Males
• The treatment of haemophilia involves the replacement of the
clotting factor (previously prepared from pooled plasma) using a
concentrated preparation “Clotting Factor Concentrate” (CFC)
• Patients required to self treat at home
• Lack of prompt response can lead to prolonged hospitalisation,
decreased quality of life and misuse or wastage of expensive
plasma and recombinant products
What triggered the initiative?
Catastrophic Event
Failure of Supply Chain-
Infection of patients with Hepatitis C and HIV due to
contaminated blood products. Infected medication
remained in the supply chain after recall - leading to
subsequent infection
Over 100 people died in Ireland alone
Lindsay Report 2001
Main Recommendations
– Improve communication between
treatment centres
– The blood products supplied to persons with
haemophilia should be of the highest standard
and of the safest nature that are available
Medication Supply chain…..where
we were
Redesign the Supply Chain
Manufacturer
Medication
Cold
Chain
Supplier
Hospital
Patient
Home Patient
Manufacturer
Cold
Chain
Supplier
Hospital
Patient
Home
Patient
Medication
Piece missing!
Manufacturer
Cold
Chain
Supplier
Hospital
Patient
Home
Patient
Medication
GS1 Global standards!
Manufacturer
Cold
Chain
Supplier
Hospital
Patient
Home
GS1
Barcodes
Patient
Medication
Solution – Adopt the Retail Track and
Trace Model based on GS1 Standards
• Unique identification (barcode) of patient – PMGSRN
• Unique identification (barcode) of medication - Serialised
GTIN
• Unique identification (barcode) of locations
(Hospital/Home/Pharmacy/Transport) - GLN
Solution
Identify
Product Name
(GTIN)
Batch/lot
Number
Expiry Date
Serial Number
Capture
Share
Smartphones with scanning
App
Log-in
Secure Login by
• Username/Password
or
•Scanning unique GS1 ID on Card
Scan Product
Barcode on Vial box is scanned
to check
•product detail (prescription)
•expiry date
•Recall status
Process Complete
Process concludes, system
synchronises data wirelessly to
web application
Share
Share
Haemophilia Project Timeline
Cold Chain
distribution service
for medication
commenced
Datamatrix
barcodes
Start of migration from linear to
GS1 2D (Datamatrix)
barcodes on medication
Smartphone App
First 20 patients commence
scanning with smartphone
App
GS1 Barcodes
barcodes (linear)
implementation on medication
and embedded in Cold Chain
delivery service
Hospital tracking
Hospital track and trace of
haemophilia medication
using barcode scanning
implemented
Patient data
integration
Patient home treatment data
from App fully integrated
with EPR
2014
2010
2007
2006
2004
2003
Haemophilia EPR
implemented
Outcomes/ROI
Validated Cold Chain delivery Service using GS1
Datamatrix Bar coding on medication packaging
• Since Cold Chain delivery started all products
verifiably delivered between 20-50 Celsius
• Documentation errors reduced from 12 to zero in the
year post service implementation
• € 5 Million worth of medication stock has been
removed from the supply chain
• Stock rotation in 2011 saved €600,000 worth of stock
• Mock Recall identified location of all (100%)
Medication within 10 minutes along with quantities of
alternate stock available
Patient usage trends
Original 2004 SJH Patients Factor VIII Average
Usage Per Month
696
690
675
652
630
640
650
660
670
680
690
700
2004 2005 2006 2007
Original 2004 SJH Patients Factor IX Usage
476
466
418
402
360
380
400
420
440
460
480
500
2004 2005 2006 2007
Immediate outcomes post implementation
of smartphone App
(launched June 2010)
• Real-time recall alert
• Timeliness of infusion
• Prescription compliance (2000iu instead of
recommended 1750iu)
• Automatic compliance (no manual record keeping)
• Compliance > 90% (for those with phone App)
• Real-time Alerts for specific bleeds
• Patient empowerment
• Significant savings (over €70,000 within first 3 months
with only 20 users)
Where we are
What are the Regulators saying?
EU Falsified Medicines
Directive (FMD)
• Product Code
• Batch
• Expiry
• Serial Number
US Drug Quality and
Security Act (DQSA) 2013
• Within 4 years a Unique Serial
Number on all packages
• Within 10 years this must be
upgrades to an electronic code
55
What’s Next?
• Alert if shorter dated stock in fridge
• Alert if a patient has not scanned in 7 days
• Bolt on a QOL survey
• Apply this model to other disease groups
Conclusions
•Measures need to be implemented to ensure patient
safety
•Measures need to be implemented to help Anti
counterfeiting
• Measures need to be implemented to improve
Supply Chain efficiency (reduce costs)
•Barcodes work!
•Standards are the key
•Standards and technology already exists to help
improve patient safety and reduce supply chain
costs
Our patients….your citizens!
Acknowledgements
All staff in National Centre for Hereditary
Coagulation Disorders, in particular…..
• Dr. Barry White (Clinical Director)
• Evelyn Singleton (National Co-ordinator for CFC)
• Rachel Bird (National Haemophilia system data manager)
• Vincent Callan (Director of Facilities Management)
Remember, standards are just
a tool……..
Thank you for listening
Any Questions ?

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GS1 Standards enabling traceability and patient safety in medication management

  • 1. Global Standards enabling interoperability – a case study Feargal Mc Groarty, National Centre for Hereditary Coagulation Disorders, St James’s Hospital, Ireland
  • 2. Agenda • Why do we need standards in the medication supply chain? • Who is GS1 and how do GS1 Standards help? • The Irish haemophilia story • Exploiting smartphone technology - allowing patients to scan their medication within the home • Outcomes/ROI • Conclusions
  • 5.
  • 6. Sounds obvious? Medicines are supposed to save lives… Dying from a disease is sometimes unavoidable; dying from a medicine is unacceptable. (Lepakhin V. Geneva 2005)
  • 7. Lets look at the legitimate supply chain
  • 12. And then after 17 years development what do they do…?
  • 13. When the drug gets to the patient…. Not counterfeit but just as dangerous! Would barcode scanning have prevented this? Absolutely!
  • 14. How did this happen? “The main causes (of medication error) are human factors including….”* • Fatigue • Inattention • Memory Lapse • Lack of Knowledge • Failure to communicate *American College of Obstetrics and Gynaecologists – August 2012
  • 15. Do these suffer from any of the causes listed?
  • 16. Benefits for Patient Safety • Reduction of medical errors • Improved recall procedure and adverse event reporting • Documentation of product/patient relationship – in Electronic Health Records (EHR) and registries • Visibility of inventory – availability of devices • Supply chain security/anti-counterfeiting
  • 17. First Barcode scanned in Retail in 1974
  • 18. First Barcode scanned in Healthcare…..1991…but
  • 19. How standard are standards in healthcare? ‘The nice thing about standards is that there are so many to choose from’ (Andrew Tannenbaum, the Vrije Universiteit, Amsterdam) to which has been added ………… ‘and if I can’t find one I like, I’ll make up my own!’ (Paul Amos, Information Standards Board for Health and Social Care in England, UK).
  • 20. ..in Healthcare it is dangerous and ineffecient! 20 • Multiple bar codes on one package – which one to scan? • Different types of bar codes – inconsistency; incompatibility • No bar code – need to bar code; re- package; re-label
  • 21. WHO?
  • 22. GS1 Healthcare - Voluntary, Global User Group To lead the healthcare sector to the successful development and implementation of global standards by bringing together experts in healthcare to enhance patient safety and supply chain efficiencies.
  • 24. 24 New McKinsey report “Strength in unity: The promise of global standards in healthcare” Highlights the cost savings and patient safety benefits of adopting a single global supply chain standard in healthcare Available at: http://www.gs1.org/healthcare/mckinsey or http://www.gs1.org/docs/healthcare/McKinsey_Healthcare_R eport_Strength_in_Unity.pdf McKinsey & Company report quantifies supply chain issues in Healthcare Source: http://www.mckinsey.com
  • 25. Huge cost savings and patient safety benefits when adopting a single global standard in healthcare 25 •“Implementing global standards across the entire healthcare supply chain could save 22,000-43,000 lives and avert 0.7 million to 1.4 million patient disabilities” •“Rolling out such standards-based systems globally could prevent tens of billions of dollars’ worth of counterfeit drugs from entering the legitimate supply chain” •[We] “estimate that healthcare cost could be reduced by $40 billion-$100 billion globally” from the implementation of global standards •“Adopting a single set of global standards will cost significantly less than two” (between 10-25% less cost to stakeholders) SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
  • 26. Imagine…. • If all medication could be tracked from manufacturer to the patient • Imagine if the patient could verify that the medication was safe to take even in their own home • Imagine that hospitals could remotely monitor patient medication compliance • Imagine if governments/regulators could be assured of a total medication recall
  • 27. Case Study The use of GS1 standards to enhance patient safety, improve medication recording compliance and reduce costs
  • 28. National Centre for Hereditary Coagulation Disorders (NCHCD) • Located at St James’s Hospital, Dublin, Ireland • Manages patients with inherited and acquired bleeding disorders • Approximately 2000 patients with Haemophilia • Approximately 200 patients with severe haemophilia (require intensive care/treatment) • Medication budget is ~ €45 M • Over 75% Patients with severe Haemophilia self medicate at home
  • 29. What is Haemophilia and why is traceability important? • Haemophilia is a Chronic Disease, it is a bleeding disorder caused by a deficiency of a clotting factor • Incidence is between 1:5,000 and 1: 10,000 Males • The treatment of haemophilia involves the replacement of the clotting factor (previously prepared from pooled plasma) using a concentrated preparation “Clotting Factor Concentrate” (CFC) • Patients required to self treat at home • Lack of prompt response can lead to prolonged hospitalisation, decreased quality of life and misuse or wastage of expensive plasma and recombinant products
  • 30.
  • 31. What triggered the initiative? Catastrophic Event Failure of Supply Chain- Infection of patients with Hepatitis C and HIV due to contaminated blood products. Infected medication remained in the supply chain after recall - leading to subsequent infection Over 100 people died in Ireland alone
  • 32. Lindsay Report 2001 Main Recommendations – Improve communication between treatment centres – The blood products supplied to persons with haemophilia should be of the highest standard and of the safest nature that are available
  • 34. Redesign the Supply Chain Manufacturer Medication Cold Chain Supplier Hospital Patient Home Patient
  • 38. Solution – Adopt the Retail Track and Trace Model based on GS1 Standards • Unique identification (barcode) of patient – PMGSRN • Unique identification (barcode) of medication - Serialised GTIN • Unique identification (barcode) of locations (Hospital/Home/Pharmacy/Transport) - GLN
  • 42. Share
  • 44.
  • 45. Log-in Secure Login by • Username/Password or •Scanning unique GS1 ID on Card
  • 46. Scan Product Barcode on Vial box is scanned to check •product detail (prescription) •expiry date •Recall status
  • 47. Process Complete Process concludes, system synchronises data wirelessly to web application
  • 48. Share
  • 49. Share
  • 50. Haemophilia Project Timeline Cold Chain distribution service for medication commenced Datamatrix barcodes Start of migration from linear to GS1 2D (Datamatrix) barcodes on medication Smartphone App First 20 patients commence scanning with smartphone App GS1 Barcodes barcodes (linear) implementation on medication and embedded in Cold Chain delivery service Hospital tracking Hospital track and trace of haemophilia medication using barcode scanning implemented Patient data integration Patient home treatment data from App fully integrated with EPR 2014 2010 2007 2006 2004 2003 Haemophilia EPR implemented
  • 51. Outcomes/ROI Validated Cold Chain delivery Service using GS1 Datamatrix Bar coding on medication packaging • Since Cold Chain delivery started all products verifiably delivered between 20-50 Celsius • Documentation errors reduced from 12 to zero in the year post service implementation • € 5 Million worth of medication stock has been removed from the supply chain • Stock rotation in 2011 saved €600,000 worth of stock • Mock Recall identified location of all (100%) Medication within 10 minutes along with quantities of alternate stock available
  • 52. Patient usage trends Original 2004 SJH Patients Factor VIII Average Usage Per Month 696 690 675 652 630 640 650 660 670 680 690 700 2004 2005 2006 2007 Original 2004 SJH Patients Factor IX Usage 476 466 418 402 360 380 400 420 440 460 480 500 2004 2005 2006 2007
  • 53. Immediate outcomes post implementation of smartphone App (launched June 2010) • Real-time recall alert • Timeliness of infusion • Prescription compliance (2000iu instead of recommended 1750iu) • Automatic compliance (no manual record keeping) • Compliance > 90% (for those with phone App) • Real-time Alerts for specific bleeds • Patient empowerment • Significant savings (over €70,000 within first 3 months with only 20 users)
  • 55. What are the Regulators saying? EU Falsified Medicines Directive (FMD) • Product Code • Batch • Expiry • Serial Number US Drug Quality and Security Act (DQSA) 2013 • Within 4 years a Unique Serial Number on all packages • Within 10 years this must be upgrades to an electronic code 55
  • 56. What’s Next? • Alert if shorter dated stock in fridge • Alert if a patient has not scanned in 7 days • Bolt on a QOL survey • Apply this model to other disease groups
  • 57. Conclusions •Measures need to be implemented to ensure patient safety •Measures need to be implemented to help Anti counterfeiting • Measures need to be implemented to improve Supply Chain efficiency (reduce costs) •Barcodes work! •Standards are the key •Standards and technology already exists to help improve patient safety and reduce supply chain costs
  • 59. Acknowledgements All staff in National Centre for Hereditary Coagulation Disorders, in particular….. • Dr. Barry White (Clinical Director) • Evelyn Singleton (National Co-ordinator for CFC) • Rachel Bird (National Haemophilia system data manager) • Vincent Callan (Director of Facilities Management)
  • 60. Remember, standards are just a tool……..
  • 61. Thank you for listening