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“Female Managers and Sports: Does a Collegiate Athletic
Background Influence Overall Philosophy of Leadership Within
The Workplace?”
Kelsey Harris
14094037
MSc International Management and Global Business
Supervisor: Sarah MacCurtain
September 2015
“Female Managers and Sports: Does a Collegiate Athletic
Background Influence Overall Philosophy of Leadership Within
The Workplace?”
Kelsey Harris
14094037
Word Count: 8938
Supervisor: Sarah MacCurtain
MSc International Management and Global Business
September 2015
“This project is solely the work of the author and is submitted in partial fulfillment of the
requirements of the Degree of MSc in International Management and Global Business”
Abstract
Research on gender in business leadership has been an increasingly popular topic in
recent years. With the advocacy of gender rights, equal pay, and the highlighting of the “glass
ceiling” for females in corporations, research regarding female leadership in particular has
supported the claims that the typical male-dominated organizational structure has to be analyzed
(Eagly and Karau 2002; Eagly and Carli 2007; Dreher 2003; Cook and Glass 2014).
When focusing on female leadership in the workplace, it is also important to recognize
experiences and backgrounds that may contribute to effective leadership in the future.
Participation in collegiate sports, especially in the United States, has been one of those
experiences highly regarded as one that sets candidates apart from the rest (Chen et al. 2010).
Time management, discipline, and teamwork are just three of the transferrable skills from
collegiate athletics. Therefore, it is assumed that these experiences would have a positive effect
on future leadership ability and success in the workplace (Chen et al. 2010).
This study aims to provide insight into female managers and their leadership
philosophies, as well as differences in college experiences that may appear in future leadership
styles. The researcher conducted qualitative semi-structured interviews to maximize research
efforts and observe subject perspectives first-hand. Participants fall into three different groups:
those with collegiate athletic background from the U.S.,those with collegiate athletic background
from Ireland, and those with no collegiate athletic background from either country.
According to the interviewee transcripts, the overall definition of leadership did not differ
among participant groups. The personal leadership philosophies did differ but only on an
individual basis; the individual differences seemed related to the participant’s careers and
workplace dynamic. There are various implications for the future in looking at the interview
transcripts and comparing the background experiences of the participants. For example,
regardless of the participant’s motivation to play sport and their home country, it seems that the
experience of collegiate athletics itself leads to similar lessons and takeaways for the future. The
Irish female managers mentioned the social benefits from college sports more frequently than the
U.S. participants as a motivational factor or reason for deciding to play. The data also reflects the
ongoing struggles of females within the workplace, especially in typically male-dominated
industries. While the interviewees did not mention the ‘female glass ceiling’ theory explicitly,
many of them still recounted stories of stereotyping, discrimination, and overcoming various
obstacles in the workplace.
Research Question: Doesa collegiate athletic background influence female managers’
philosophy of leadership within the workplace?
Table of Contents
Literature Review: ..........................................................................................................5
LeadershipDefined..........................................................................................................................................5
Leadership: Theoretical Background....................................................................................................5
Great Man ............................................................................................................................................................5
Trait Theory........................................................................................................................................................6
Behavioral Theory...........................................................................................................................................6
Situational Theory ...........................................................................................................................................7
Contingency Theory........................................................................................................................................7
Transformational Leadership.....................................................................................................................8
Women in Leadership.....................................................................................................................................9
Female Glass Ceiling .......................................................................................................................................9
Female Leadership Advantage...................................................................................................................9
Female Sport Networks..............................................................................................................................10
Sports as Future Success Indicator.......................................................................................................10
Leadership Styles Related to Sport......................................................................................................11
Sport in Ireland................................................................................................................................................12
Sport in the United States..........................................................................................................................13
Sports and Work Environment...............................................................................................................15
Method.............................................................................................................................16
Results.............................................................................................................................17
Leadership..........................................................................................................................................................18
Definition..........................................................................................................................................................18
Leadership Skills ...........................................................................................................................................18
Personal Leadership Style.........................................................................................................................19
Early Experiences (Excluding Sports)................................................................................................19
College Athletics..............................................................................................................................................20
Motivational Factors to Play College Sports and Overall Experience ....................................20
Athletic Skills Transferred into Workplace/Overall Experience.............................................21
Overcoming Adversity.................................................................................................................................21
Challenges/Successes/ Lessons Learned from Sport ...................................................................21
Challenges/Successes/Lessons in the Workplace..........................................................................22
Discussion.......................................................................................................................23
Future Topics to Consider.........................................................................................................................25
Possible Limitations......................................................................................................................................26
References ......................................................................................................................26
Appendices.....................................................................................................................31
Appendix A.........................................................................................................................................................31
Appendix B.........................................................................................................................................................32
AppendixC..........................................................................................................................................................33
AppendixD.........................................................................................................................................................34
Literature Review:
Leadership Defined
Leadership is a term that has been defined in many different ways,according to its
context. For the sake of this particular research,leadership will be defined as having these core
components: leadership is a process that involves influence in a group context, while also aiming
for goal achievement as an end result (Loughead et al. 2006). While effective leadership can also
act as a change agent for organizations, the leader’s influence is inevitably an important asset to
the environment. In the past century, research has focused on severaldifferent theories of
leadership, ranging from the born vs. made debate to authentic leadership (Popper 2004; Judge et
al. 2002). Leadership is a complex topic that proves its importance in the sheer vastness of its
research. Effective leaders are heavily sought after for managerial roles, but the relationship
between past experiences and gender are also interconnected with effectiveness (Zaccaro 2007;
Judge et al. 2002; Yukl 1989). To introduce a brief historical view of leadership theories, we will
first begin with the Great Man theory.
Leadership: Theoretical Background
Great Man
Historically, the Great Man theory, proposed by Thomas Carlyle in 1907, opened the
dialogue among researchers for the Born vs. Made theory of leaders. According to Carlyle, the
leader himself was the most important piece to the theory of leadership; the great man, or hero,
was not only influential as a leader of the people, but also spiritually, socially, and politically
(Popper 2004). The influential leader, at birth, separated himself from the non-leaders, and
therefore followed the basis for the born argument (Hoffman et al. 2011). Inevitably, the “Great
Man” theory followed the idea that a very select number of heroes,with extraordinary leadership,
would forever shape history (Judge et al. 2002).
Trait Theory
Trait theory of leadership was formed next as an adaption of the Great Man theory. Similar
from the surface,both theories suggested that innate personal qualities led to leadership abilities,
but the trait theory of leadership broadened the pool of possible leaders and eventually moved
away from the idea that traits had to be inherited. Leader traits can therefore be defined as
personal characteristics that reflect individual differences and enhance effective leadership
abilities (Zaccaro 2007). Throughout the 20th
century, various researchers aimed to identify the
traits most associated with effective leadership. Traits such as self-confidence, adjustment,
alertness, and integrity were among some of the common traits related to the theory (Judge et al.
2002).
While the “Born” vs. “Made” leadership argument is still very valid among researchers,the
importance of individual characteristics also shines through in leadership styles.
Some people are born as natural competitors or driven achievers or empathetic people. These
sorts of attitudes are more deeply embedded and less trainable than other skills and abilities.
On the other hand, some of these characteristics,such as good communication, are teachable.
(Doh 2003, p. 64)
By identifying and categorizing characteristics into trait-like (personality and intelligence) and
state-like (knowledge and skills) categories, it becomes easier to see how some aspects of
leadership can fit either into the “Born vs. Made” continuum (Hoffman et al 2011). Yukl (1989)
also emphasizes the importance of balancing traits in order to optimize leader effectiveness.
While technical skills, conceptual skills, and personal skills are all mostly agreed upon as skills
needed for effective leaders, Yukl (1989) contends that balancing competing traits, as well as
balancing the concern for the task along with the concern for people, is another important
component for trait theory. However,the trait theory has been criticized as oversimplifying
leadership, as Hughes et al. (1996) and Yukl and Van Fleet (1992) cited in Judge et al. (2002),
stressing the importance of situational factors in regards to traits and leadership.
Behavioral Theory
The behavioral theory of leadership emphasizes the actions of leaders and managers
within the organizational environment, and how those actions in turn are related to effectiveness.
Many researchers have focused on classifying leadership behavior and the measurement of leader
effectiveness. For example, Kotter (1982) in Yukl (1989) suggests that effective managers create
agendas with long-term and short-term goals to accurately plan decisions and processes,and
allow accurate time to change based on various conditions. Taxonomies have also been used to
help classify various leader behaviors. The two major categories of leader behaviors are task-
oriented behaviors and relationship-oriented behaviors (Kotter 1982; Yukl 1989). The Quinn
Model of Leadership Roles falls beneath the behavioral theory of leadership, as it suggests that
people create and define roles for themselves and others (Appendix A). With the formation of
these roles, expectations are then also developed, thus leading to anticipated behaviors (Denison
et al. 1995). The behavioral complexity involved with leadership has opened the door to even
more multifaceted leadership theories.
Situational Theory
The situational theory of leadership stresses the importance of contextual factors in the
internal environment, including the leader’s authority or power, the nature of the work at hand,
external environment, as well as the attributes of subordinates involved. Hersey and Blanchard’s
1982 Situational Leadership Theory Model (SLT) is one of the most widely known views of
situational leadership, and focuses on subordinate maturity and appropriate leader styles in
relation to subordinates (Vecchio 1987).
Situational influence has also been split into two subcategories since the SLT model was
developed: how the situation influences leader behavior, and how the situation moderates the
relationship between leader behavior/attributes and leader effectiveness (Yukl 1989). The most
important takeaway from the situational theory of leadership is the idea that there is not ‘one best
way’ to lead or influence employees. With variations in subordinate skills, subordinate and leader
relationship, and leader behavior, the situational theory aims to examine the interactions between
these three core pieces of the organization (Fernandez and Vecchio 1997).
Contingency Theory
Contingency theories were mainly created to also combat the classical idea that there is
‘one best way’ of organizational management and leadership, along with situational theory.
Contingency theories suggest that the “uncertainty and instability of the environment” heavily
influences the organizational structure and management/leadership style. However,many
criticisms of the contingency theory have centered around the lack of clear, concrete concepts and
blurry relationships (Tosi and Slocum 1984). In fact,Schoonhoven (1981) cited in Tosi and
Slocum (1984), stated that contingency theory “is not a theory at all… it is more of an orientating
strategy… it suggests ways in which a phenomenon ought to be conceptualized or an approach to
the phenomenon ought to be explained.” Peters et al. (1985) focuses on Fiedler’s Contingency
Theory of Leadership research in particular, citing the many controversial issues surrounding it.
Many researchers found that Fiedler’s data was not replicable, and therefore did not support the
theory. In all, the contingency theory places another perspective on the unpredictable
environment and adds to the situational theories as well.
Transformational Leadership
Transformational leadership is characterized by being able to “inspire followers to
become their better selves” by collectively having charisma, inspirational and motivational skills,
individualized consideration of followers, and high intellect (Hawkins and Tolzin 2002 p.105).
Charisma as a leadership trait is defined, by Robert House (1977), as having four characteristics:
articulation of a centralvision, willingness to take risks for the sake of the vision, emotional
intelligence when dealing with followers, and exhibiting authenticity through actions (Judge et al.
2006). By combining these characteristics,it is easy to see how transformational leadership is
often the most sought after form of leadership within organizations. Further, the Full Range of
Leadership Model (Appendix B) developed by Bass,Yammarino, and Avolio (1991) cited in
Judge et al. 2006 creates a visual model that includes both transformational and transactional
leadership on opposite ends of a spectrum. On the bottom end, transactional leadership falls in the
ineffective and passive level with four dimensions: contingent reward,management by exception
(active), management by exception (passive), and laissez-faire. Key characteristics of
transactional leadership include avoiding leadership responsibilities, only leading when
necessary,substituting resources for obedience, and reacting on performance when necessary. On
the other end of the spectrum, transformational leadership is composed of: idealized influence,
inspirational motivation, intellectual stimulation, and individualized consideration. Key
characteristics of transformational leadership include stimulating followers’ creativity, attending
to individualized needs,motivating and inspiring followers, and serving in a charismatic role.
Researchers contend that the best leaders often have a combination of transactional and
transformational leadership styles (Bass 1985 cited in Judge et al 2006).
As an added dimension of transformational leadership, leaders with high ethical and
morality standards serve as positive role models to the follower, and explicitly hold high ethical
values to the rest of the organization. Accountability for unethical behavior by the subordinates
was also an important aspect of ethical leadership, and thus strengthening the perspective of
transformational leadership (Brown and Trevino 2006).
Women in Leadership
Female Glass Ceiling
The need for research surrounding women in managerial and leadership roles is
imperative, as there is still a prevalent prejudice towards women in the theories of the “glass
ceiling” and the “glass cliff”. The female glass ceiling refers to the shortage of women and
minorities in major leadership roles. While the amount of women at the lower and mid-level
management positions has increased significantly over the past two decades,the number of
women in top C-Suite (CEO,COO, President, Chairman, etc.) positions is still minimal (Eagly
and Karau 2002). In 2007, women only made up 6% of C-Suite positions in Fortune 500
companies; only 2% of the CEOs were female,and women only occupied 15% of seats on boards
of directors (Eagly and Carli 2007). The glass-ceiling concept is troublesome due to the need for
diversity at the corporate level, as well as the possible psychological effects on female managers
at the lower or middle level. If lower and mid-level female managers perceive that there are
limited opportunities to reach the senior management level, it may alternatively affect their
motivation to compete for those top positions (Dreher 2003). The theory of the glass cliff refers to
the prevalence of women and ethnic minorities being promoted CEO of firms that are performing
weakly and in risk of failure, therefore not being placed in situations to succeed from the onset. If
the struggling firm continues to decline during their tenure, women and minorities are therefore
more likely to be replaced by white males. Their replacement by the “majority” (white males) is
termed as the “savior effect” (Cook and Glass 2014). Further studying women in leadership roles,
and factoring in their background experiences, may lead to strides being made in the right
direction for female leadership.
Female Leadership Advantage
Eagly (2007) examines the theory of the female leadership advantage in her 2007
research. By defining good leadership as “future oriented and fostering followers’ commitment
and ability to contribute creatively to organizations”, transformational leadership is often viewed
as the ideal leadership style for the ever-changing organizational environment (Eagly 2007 p.2).
Female leaders have been found to be more transformational than their male counterparts, and in
one particular study, also exceeded males in the ‘individualized consideration’ aspect of
transformational leadership (Eagly et al. 2003). Because women are more prone to be nurturing
and caring in their gender roles compared to men, the individualized leadership in turn shows to
be a more effective style. While the differences may be small in scale,the findings still support
that women may in fact have a leadership advantage, making them more effective and
individualized leaders (Eagly and Carli 2003). Transformational leadership has also been
interrelated as an important leadership type in athletics, which may give females an even larger
leadership advantage for the future (Loughead 2006). While previous experiences are critical
during the application and interview process of a leadership position, how is a former female
collegiate athlete’s experiences viewed by her future employers?
Female Sport Networks
Another perceived advantage of collegiate athletics is the immense network formed
through teammates,coaches,and opponents alike. While past research shows that women in
organizational settings have limited access to professional networks for job advancement
compared to their male counterparts (Ibarra 1993), having an athletic background may serve as
another avenue to create more networks for women in leadership positions. Developmental
networks and programs designed to create mentorships, coaching, support networks, and role
models for women in senior positions have been found to serve a major role for women who have
reached the director level in their respective organizations (Clarke 2011). In fact,Ernst and
Young (EY),one of the largest international professional services networks in the world, has
developed their own Women Athletes Business Network to provide discussion forums,
mentor/mentee pairings, and job postings for elite women athletes after their sporting careers.
Female athletes from all levels, including university and Olympic levels, are welcome to join the
free network and connect with other female athletes around the globe (Ernst and Young 2014).
Sports as Future Success Indicator
Among the research surrounding female leaders and managers, severalstudies have
examined the influence of sport participation as a factor in determining future success. According
to the Ernst and Young (2014) “Making the Connection: Women, Sport and Leadership” report,
400 female executives from Brazil, Canada, China, United Kingdom, and the United States were
surveyed to gain a better understanding between the connection of sport and leadership. Out of
the 400 participants, 94% of the women had participated in sport at some point in time. Forty-
nine percent of the respondents were executives in the C-level suite (CEO,COO, etc.),while 51%
were in other management positions. Of the C-level participants, only 3% had never played any
sport at all. Competitiveness, discipline, seeing projects through to completion, motivational
skills, team building, and strong work ethic were all phrases used by the respondents to describe
positive skills and traits seen both in the workplace and among former athletes. In another study
completed by Ernst and Young in 2013, they found that 55% of C-suite women had been former
athletes at the university level, compared to just 39% of other female managers.
Research by Sauer et al. (2013) indicates that males and females have fundamentally
different experiences in collegiate athletics as preparation for the work force. While looking
specifically at emotional intelligence and mentoring, females on average already possessed
mentoring and emotional skills that males subsequently improved through collegiate athletics.
Mentoring skills in collegiate athletics are referred as the act of giving mentoring advice or
receiving mentorship from teammates,coaches,or other peers. Male student-athletes seem to
have a bigger opportunity for developmental growth through sport participation in this context.
Meanwhile, Long and Caudill (1991) reiterated that participants in collegiate athletics may
“enhance self-control, perseverance,and discipline, and may prepare to follow orders and
cooperate in team production which increases efficiency” (Alchian and Demsetz, 1971 in Long
and Caudill (1991) p 526), adding that athletic participation is a form a ‘human capital’ as an
investment for the future.
Henderson et al. (2006) subsequently found that former collegiate athletes, on average,
tend to earn more in salary in industries such as business, manual labor, and military – but are
also more likely than nonstudent-athletes to become high school teachers,which has a lower
paying salary.
Leadership Styles Related to Sport
Does the idea of leadership incorporate one singular leader or the group as a whole?
According to Bligh et al. (2011), society tends to have a heroic or “romantic” view of leadership
in today’s world. This romantic view means that we often times look to one leader at such high
expectations of success that there is no way that these impossible expectations can be fulfilled.
One question brought up in the article - “can we always blame the coach for losing seasons?”- is
the epitome of romance of leadership. We tend to look to the leader to blame in times of failure,
but also look to praise them as individuals in times of success (Bligh et al. 2011, p. 1059). In the
United States collegiate athletic system, coaching turnover rate has been an impending problem
among teams: if a coach does not have a successfulwinning percentage within a certain number
of years,they have a higher risk of being fired. The coach inherently falls victim to the romantic
idea of leadership. On the other end of the spectrum, relational leadership involves the idea of
leadership being a shared process between a leader and followers – leadership comes from the
community of people working together to solve their problems, versus having just one individual
leader being the forefront (Drath 2001). From this idea, sports teams would most likely be
assumed to have a relational type of leadership, but does this include all sports?
Athlete leadership is an area of research that has gained tremendous ground in the past
decade of leadership research. While previously researchers chose to focus on the leadership
styles and importance of leadership from the coach, the participating athletes’ leadership is
equally as important. Past research has spent significant time examining the nature and
characteristics of team captains on sport teams – athletes who are often chosen by coaches or
voted for by peers for a leadership role within the team. Study results found that team captains are
often better individual performers and have more senior roles on the team (Loughead et al. 2006).
However,Fransen et al. (2014) specifically studied comparisons of the formal leadership
role (team captain) with informal leaders on sports teams,and found that oftentimes the role of
the formal team captain was overrated. Four leadership roles on athletic teams were established:
task leader, social leader, externalleader, and motivational leader. The Task Leader is “in charge”
on the field, gives tactical advice during game situations, and is a main proponent of decision-
making and goal setting. The Motivational Leader is the leading motivator during the game, has
excellent control of emotions, and knows how to encourage teammates towards the right direction
to perform at the optimum level. The Social Leader has a bigger role off the field: fostering good
relations between teammates as well as overall team atmosphere (including conflicts, etc.).
Lastly, the External Leader serves as the connection between the team and outside influences,
most often as a representative or communicator. Forty-four percent of their subject participants
did not distinguish their team captain as the main leader in any of those roles (Fransen et al.
2014). Fransen et al. (2014) concluded that leadership, therefore,is most often spread throughout
the sport team,supporting the relational leadership theory from Drath (2001).
Sport in Ireland
In the Irish context, the major organized sports within Irish culture include the Gaelic
games, soccer,and rugby. Eight percent of male adults in Ireland participate in Gaelic football,
which is the most popular of the Gaelic Athletic Association (GAA) family. On the women’s
side, ladies football and camogie together have a combined participation rate of 3 percent of Irish
adult women (Delaney 2013). The sport of soccer is the most popular played team sport among
Irish adults, and is played by 17 percent of adult men and about 2 percent of adult women. While
soccer does not have the organizational strength in Ireland as the Gaelic games, soccer has a large
number of participants who play in both informal and formal contests (Delaney 2013). Rugby is
another popular team sport within the Irish community, as the Irish Rugby Football Union now
has hundreds of rugby clubs located both in Northern Ireland and the Republic of Ireland.
There has been limited research on specific sports, however, within the Irish university
environment and organization. While college students may participate in community sport clubs,
collegiate athletics in Ireland are more difficult to draw insight into, due to its lack of an
encompassing institution similar to the National Collegiate Athletic Association (NCAA) in the
United States. As a whole, university sports in Ireland are largely for enjoyment and love of
competition, as the availability of full-tuition sport university scholarships is fairly uncommon
(Denny 2014). Oftentimes, university students are the main organizers of the university club team
– for game fixtures, game officials, travel, and subsequent planning.
According to Lerner et al. (2011), 57.8% of Irish college aged males and 27.5% of Irish
college aged females participated in an organized physical activity or structured sport teams;
inherently, college aged females were more likely (74%) to participate in unorganized physical
activity. However,almost half of the participants had dropped out of a sport or physical activity
between the ages of 16 to 18. Also, participants claimed that demanding college coursework
caused the dropout from sport 35% of the time, while females dropped out due to having too
much coursework almost 50% more than males. Lack of time and loss of interest were the second
and third most popular reasons,respectively, given for dropout in physical activity/sport among
college students. The general transition to college was found to negatively affect physical activity
and sport because of the combination of increased coursework, social life, and part-time jobs.
Finally, Lerner et al. (2011) determined a positive correlation between intrinsic motivation and
physical activity (fitness, enjoyment of competition, interest, fun/enjoyment), while the exact
intrinsic motivating factors were not specified among individuals.
Sport in the United States
The National Collegiate Athletic Association (NCAA) was created in 1910 to provide an
institution for regulating and expanding collegiate athletics in the United States. It is also valuable
to recognize that full-scholarship collegiate athletics in the United States is a privilege afforded to
only 3% of college students (Smith 2000). In all, research has been aimed to look at the influence
of collegiate athletics on student-athletes in reference to academics,social lives, and personal
development during their time at the university. While studies pinpoint both the possible benefits
and negatives of participation in collegiate athletics, it is important to note that the extent of the
consequences may depend on the student’s commitment to the sport, as well as their overall
athletic commitment. Athletic identity refers to how much athletic participation and involvement
affects the athlete both psychologically and cognitively (Chen et al. 2010).
In Chen et al. (2010), results found that, in general, female U.S. collegiate student-
athletes had a very similar level of sport commitment to male U.S. collegiate student-athletes. It is
also interesting to point out the differing results between team sport and individual sport
participants. According to the research,team sport participants had higher ratings of roles
reflected in teamwork, unity and support, while individual sport respondents (track and field,
cheerleading, and tennis) had higher ratings of extrinsic motivation (Chen et al. 2010).
Traditionally, male athletic participation rates have been higher than female participation rates,
but the gap is consistently closing in recent years (Appendix C).
Sport researchers and educators have studied the positive benefits of athletic participation
and viewership/spectatorship, which include:
1. Developing life-skills that can be transferrable after college
2. Improving health (physical and mental)
3. Learning to obey rules
4. Promoting self- confidence, motivation, self-esteem,personal achievement
5. Providing environment for social amusement
6. Possibilities of earning scholarships/opportunities for free education
7. Learning how to cope with failure
8. Making more life-long friends and exposure to other experiences
(Chen et al. 2010).
However,there have also been studies that show the possible negative sides of collegiate athletic
participation. One study found that male collegiate student-athletes’ either had negatively
influenced or non-effected academic motivation, academic development, and learning ability
compared to non-athletes (Pascarella et al. 2001). Meanwhile, other studies found that collegiate
student-athletes did not have better Grade Point Averages,academic motivation, or cognitive
learning techniques compared to non-athletes (Shulman and Bowen 2001 cited in Chen et al.
2010). Student-athletes have often been the targets of criticisms surrounding the NCAA,as many
now believe that student-athletes should be compensated as employees. NCAA student-athletes
“work” up to twenty hours per week (no more than four hours a day) with meetings, film,
practices,conditioning, and games, not including “voluntary” meetings, training, academic study
hall, and rehabilitation services for injuries. Some consider collegiate athletics to be a part-time
job, as student-athletes have to juggle sports, academics,and social/extracurricular activities
throughout their college career (Carodine et al. 2001).
One main difference between collegiate athletics in the United States and Ireland is due
to one major factor: cost of college attendance. In the United States, college tuition has increased
to an average of $30,000 per year for private four-year universities and an average close to
$10,000 per year for public four-year universities (Appendix D). In 2010, total student loan debt
increased to over $800 billion to try to pay for the rising college tuition, often plaguing students
right after graduation (Avery and Turner 2012). While Ireland affectively eliminated university
tuition costs for undergraduates in 1996, mainly due to the extremely low number of low socio-
economic university students, Irish students therefore do not necessarily feel compelled to search
for scholarship opportunities to pay for university costs (Denny 2014).
In a study focused on international student-athletes in the NCAA,Popp et al. (2009)
found that international student-athletes placed a higher importance on academic achievement, as
well as less importance on the mental and competitive aspect of sport compared to their American
student-athlete counterparts at their respective schools. These results could point to differences in
athletic identity and prioritization of sports between countries and cultures. It is important to note
the study could not fully distinguish between all countries and cultures as separate,and therefore
is an important limitation to consider. However, this same study could support the motivational
factors of participating in collegiate athletics across cultures.
Sports and Work Environment
Historically, the world of team sports, especially baseball, football, and basketball, has
been compared and shown to parallel the work environment in severalaspects - “The world of
sports mirrors the world of work… game or play structures parallel work structures (Keidel, 1987
p. 591). Keidel’s framework of sport also includes the relationship between the part to part
(player to player or worker to worker) and of the whole (player to team or worker to
organization). In comparing the team sport of baseball to postmodern organizations, Hawkins and
Tolzin (2002) note that both have characteristics of a chaotic and ambiguous external
environment (constantly changing situations), workplace diversity, opportunities to move up and
down in an organization, and working with strangers. Katz (2001) also compares workplace
teams to sport teams, as both are groups with “clearly defined membership whose members are
interdependent to perform a specific task and who operate in the context of a larger organization”
(p. 57). Katz (2001) also goes on to outline lessons that workforce managers can learn from sports
team, from how to motivate a team and how to structure a team and team performance/results.
When looking at the similarities between the modern-day organizational structure and
sports in general, the question is then brought up – are there also similarities in leadership
philosophy and style between athletics and work environments? Does a collegiate athletic
background influence leadership philosophy in the workplace? I hypothesize that there will be
leadership philosophy differences between the participants with collegiate athletic background in
Ireland and the United States, as well as with the group of participants with no collegiate athletic
background.
Method
This study aimed to provide insight into female managers and their leadership
philosophies, as well as differences in college experiences that may appear in future leadership
styles. In order to explore these insights, I conducted qualitative semi-structured interviews to
maximize research efforts and observe subject perspectives first-hand. I selected the interviewees
through convenience sampling, mainly from the network of female managers I have come into
contact with from various experiences and schedule availability.
From this network, I then focused on choosing between twelve and sixteen total
participants from both the United States and the Republic of Ireland for in-depth and semi-
structured interviews. Participants would fall into three different groups: those with collegiate
athletic background from the U.S.,those with collegiate athletic background from Ireland, and
those with no collegiate athletic background from either country. I originally sent out 20 emails to
possible subjects who met the criteria, and received correspondence from 14 women. One of the
fourteen women was unable to complete the interview due to work and time constraints. The
demographics of the participants were as follows: four of the women identify as Black, eight
identify as White, and one participant identified as a Mixed Race. Six of the subjects grew up and
currently live in Ireland, one subject was born in South Africa but currently resides in Ireland, and
the other five subjects grew up and currently reside in the United States. Two of the interviewees
completed their responses through email correspondence,due to schedule restraints.
Four of the participants were not involved with collegiate athletics, while nine subjects
did participate in collegiate athletics. A majority of the participants (7) competed in collegiate
basketball, one competed in soccer,and one competed in collegiate volleyball.
In defining collegiate sport background, I included team sports such as basketball,
soccer,GAA, hurling, baseball, rugby, softball, and doubles tennis (i.e. team sports that
incorporate a ball). Individual sports will include running, cycling, swimming, gymnastics, track
and field, cross country, weight-lifting, golf, and tennis (singles), taking into account the
structured collegiate athletic differences between Ireland and the United States.
To define female managers,the subjects will have to currently be (or have previously
held) a job position that supervises and manages other employees in some capacity. Ideally, the
job environment will be in the business sector – but not solely limited to the business sector.
The semi-structured interviews had a formal set of questions, but were permitted room to
deviate and probe further into questions to allow for more in-depth exploration, and to also
acknowledge the unique and individualized experiences of the interviewees. The first set of
questions asked about the participant’s current job position, as well as their definition of
leadership, skills necessary to be a successfulleader, and personal leadership style. For the
subjects who participated in collegiate athletics, the next set of questions pertained to their
motivations behind playing a collegiate sport, their personal experiences with collegiate athletics,
and how that may have influenced their idea of leadership in the workplace. For the subjects who
did not participate in collegiate athletics, the second set of questions focused on their current
internal work culture and any early experiences that may have impacted them as leaders today.
Lastly, the third set of questions for both groups of subjects asked about their conflict
management skills, team building methods, and personal definitions of success.
The analysis of the transcripts began with a thorough reading of each interview, as well
as highlighting and identifying themes throughout the content. As the questions centered around
leadership definition, collegiate athletics background, other early experiences, and overcoming
adversity, these were the first codes identified. With each read through, the codes and themes
were broken down even further and re-organized to account for interrelated ideas.
Results
The results are derived from direct analysis of the interview transcripts. From the
transcripts, I pulled away main themes: definition of leadership and encompassing skills, as well
as personal leadership style; motivation to play sport; early experiences (minus sport) that led to
leadership experience; skills transferred from athletics into the workplace; and overcoming
adversity as a female leader both in sports and outside of sports.
Leadership
Definition
From the interviews with the participants, the definition of leadership was similar across
the board. Interviewees often said that leadership consists of an ability to influence others
through communication, perseverance,trust,respect,vision, and transparency. Being able to
communicate the common goal to the rest of the team; gaining the trust and respect of your
employees and teammates; and having the transparency of your actions and ethics shine through
in the vision or common goal. Faith and Robyn, respectively, probably simplified the definition
best: “I think leadership is about the ability to influence others. Leadership is about vision...
leadership is getting people to follow you, to execute that vision I guess”; “Probably in its
simplest form, it is the opportunity to influence others. At the end of the day, I think that
leadership is about influencing both positively and negatively, and people do that in different
kinds of ways.” Anucha concluded, “I guess for me, the result of strong leadership is the ability to
leave a strong set of individuals in tact whenever and if I decide to move on... in such a way that,
your absence is transparent.”
Leadership Skills
Along those same lines, I also asked the participants about the most important values and
skills that a leader should demonstrate. Alongside communication, listening, and trust, the
interviewees also stressed the importance of empathy, honesty, knowledge, patience, confidence,
empowering others, and remaining true to oneself. Lastly, participants also noted that leaders
have to have a tough skin and have to be able to handle criticism appropriately. Empowering
others could include giving more responsibilities to employees, giving them feedback at the end
of assignments, and preparing them for their own future roles.
Cathy found that “communication, patience, listening skills, and flexibility” were all
important skills found in a leader. Synthia. affirmed, “I think communication is one of the most
important skills that are important in a leadership role, because you have to communicate to
everyone and make sure that they understand what the common goal is! Also... honesty… and
trust… those go hand in hand...” Faith also declared, “I think also as a leader you have to have
tough skin. Because as a leader there are going to be times where you piss people off and they
don’t understand why you’re making the decision you’re making... and you’ve just gotta be able
to take it.”
Personal Leadership Style
Results found that the personal leadership styles of the female managers are very
individually based,and could also tie in to their position or context of the career and industry.
Participants often continued their response of their personal definition of leadership by listing
qualities and skills that pertain particularly to themselves, as well as what the idea of leadership
should look like. For example, Jacqui found that her leadership style consisted of “having an open
channel of communication, expecting honesty from other people and always giving it back ten-
fold…” Robyn would define her leadership style as “independent-minded team player... I think
being a team player is defined as an individual who understands what the team goal is, and is
willing to do what is necessary in order to make sure that the team wins…” Lastly, Synthia’s
description of her leadership style falls closely in line with her career,as she is a public servant
with the fire department. She states,“I would describe my leadership style as a servant leader...
who puts others first in a personal sense,and always to show my team that I care for them outside
of the work place as well.”
However,even with the individual differences found in leadership styles, by combining
the interviewee’s previous definitions of leadership, a majority of responses fall closely towards
the transformational leadership end of the leadership spectrum due to the obvious emphasis on
influencing others, emotional intelligence, and transparency related to workplace goals.
Early Experiences (Excluding Sports)
Three of the four participants who did not have collegiate athletic experience credit being
one of the oldest siblings or their family structures to their future leadership style and/or abilities.
Jenny stated,“I’m a Gastonia native – eldest of four kids so I guess I was born into leadership”.
Along the same lines, Sheila said, “Having five brothers! And being at the top end of the family,
as one of the eldest in the family, you’re given the responsibility, and that’s it.” For family
structure, Karen thought that, “Being raised by a single mother and growing up with limited
resources in the developing world teaches you what is important and how to appreciate the little
things in life.” Meanwhile Laelexpressed, “I went to high school in a big international school, so
I think it really helped me out… it exposed me to having to work with a lot of different types of
people”.
College Athletics
Motivational Factors to Play College Sports and Overall Experience
For the interviewees, both in Ireland and in the United States who participated in
collegiate athletics, I posed the question, “What were the motivations and reasons why you chose
to play collegiate sports?” The Irish participants referred more to the social aspects of playing
sports as a motivational factor. For Jacqui, “Basketball was always there”,as well as her former
Irish (international) teammates that she previously knew. Amy stated, “I play basketball because
it’s the only place I switch off. It’s the only thing I genuinely enjoy. I think you start playing at
such a young age that it becomes a part of you. College (basketball) I definitely enjoyed. It was
lovely - less pressure compared to playing SuperLeague or National League. It was sociable.”
Cathy found that, “Basketball was my passion since I was a child… good fun, to me UL
(University of Limerick) was like a second family. I felt very at home, supported and allowed the
opportunity to practice and develop”.
Meanwhile, for the participants from the United States, the majority had played sports
from a young age and continued on to play in college. Synthia had “grown up as a realtomboy,
and I played every sport imaginable… I actually didn’t start to play soccer until I was already in
college… I didn’t go into college wanting to play soccer at that level – it just kind of happened
because I was continuously playing sports.” Anucha credited her competitive spirit, saying, “I
was just incredibly competitive… I enjoyed the sport… I found a lot of joy in it and I saw it as an
opportunity to grow. I enjoy team sports more than individual sport because it really forces you to
play a role.”
All interviewees from Ireland and the United States also reiterated the personal
enjoyment from the sport as well. Surprisingly, only one interviewee mentioned the potential full
athletic scholarship as a motivation behind her playing collegiate sports. Robyn understood that
she came from:
“A family of sports lovers and athletes… so doing well in school and doing well in sports
was just part of what was going on in our household... I think the decision to play was 1. I
wasn’t depending on basketball to pay for college. And 2. I really wanted to see if I could
play at a Division 1 level. And 3. I just thought it would be a heck of a lot of fun to play
basketball...”
Athletic Skills Transferred into Workplace/Overall Experience
When asked specifically about athletic skills that may transfer into the workplace, the
interviewees mentioned time management, organizational and teamwork skills, working through
adversity, learning to win, and communication as the main skills. Jacqui summed up her overall
experience of collegiate athletics with, “I would honestly say that playing a collegiate sport is
responsible for so much of your grounding as an adult… it teaches you time management for
sure, and at the same time you get to meet so many different people. It teaches you a lot of the
highs and lows that go along with it a well, you need to be quite a balanced individual to be able
to take it all in as well. (Also)... communicating – if you’re a good communicator at that then I
can probably guess that you’re a good communicator at life in general. That’s probably the
biggest thing that sport has taught me.” Amy reflected, “Things that are worthwhile are always
hard at first – if it’s not hard work then it’s not as much fun really. And when you’re successful,it
means that all of the hard work, all the suicides, early mornings, late night sessions, are all worth
it.” Synthia also found that “…once you learn how to win, it just becomes second nature almost.
We knew what it took to get back there, so we knew how to prepare… It taught me that you have
to do the little things in order to be successful.”
Collegiate athletics often presents opportunities to travel, as well as meeting other people
from different backgrounds. Robyn reiterated, “…the most fun thing about sports and basketball
is that you can always live somewhere else in the world… and that you can still go to a basketball
court and you can play a pickup game...”Along the same frame of mind, Anucha stated,
“It (collegiate athletics) changed my life... I met people from everywhere. It just
reinforced the importance of understanding and celebrating diversity… it has taught me
the value of bringing people from different backgrounds together to work as a team… I
have modeled that from my experience in sport... where everybody isn’t a star but
everybody plays a specific role and you need to try to get the most from that person
depending on where they are.”
Overcoming Adversity
Challenges/Successes/ Lessons Learned from Sport
Participants referred frequently to overcoming obstacles and barriers both while playing
their sport, and also within the workplace. Deidre stated that, “…leadership is when someone
demonstrates an ability to push through boundaries despite barriers and constraints you may
face…” While playing sports, participants spoke about rehabbing from injuries, learning their role
on the team (even if it was on the bench), adjusting to new positions, dealing with losing and
winning seasons,and other criticism faced in those experiences.
In college volleyball, Faith was forced to adjust to a new playing position. She expressed,
“Because I could move reasonably well they wanted to try to teach me to be a middle – I hated it.
And it drove me crazy. And I just didn’t want to do it... And I shouldn’t have bitched and
moaned, I shouldn’t have complained... I should’ve just figured out a way to tough it out.”
Anucha echoed, “We played overseas and I rode the bench for most of the experience so I had
gone from (the) nation’s leading scorer to not playing at all. That was pretty defining for me.
Because it forced me out of my comfort zone and I had to learn to play a different role.”
Collegiate athletics in generalare a source of learning through practical experience, both
from winning and losing contests. Amy reflected, “I also had a really bad injury – I had to get
reconstructive knee surgery when I was 19 in my third year of college. I had some good times and
I had some bad times… I suppose, before that (injury), I never had a setback. And you always
have to have goal setting.” Collegiate sports taught Deirdre how to effectively deal with a
disappointing situation. Lastly, Robyn concluded,
“And I do think that sometimes from a motivational perspective, if you are – you know
when you bump into challenging positions in the workplace, sometimes I will reflect to a
situation in sports where I was down and we won. Or I had an injury and it seems like
you’re never going to get better. So I think in terms of individual motivation, I do think
that having been an athlete at that level, allowed me to maybe dig deeper in order to
maybe do some things, or get through some barriers or obstacles.”
Challenges/Successes/Lessons in the Workplace
In the workplace, the interviewees recounted severalsituations and overall
acknowledgments of obstacles that they may face on a daily basis. As a sport referee,Sarah faced
mounting criticism from spectators and players alike – “So when you got kicked back and were
told you had a tough game or someone told you (that) you weren’t very good... you crawlinto a
shell... and doubts come into your mind that maybe I’m not good enough to be at this level –
maybe I should do something else.”
During the interviews, a number of participants also mentioned the various gender
differences recognized throughout their professional careers as a female in the workplace. Amy,
when referring to her leadership style as a professor and business owner, stated that she supposes
that she isn’t “bossy”, a term frequently used to describe women in a negative context (Sandberg
2013). Sheila stated that as she signed up for a leadership seminar, one of her colleagues in her
office remarked, “Why are you going on this – you’ll just turn into a bitch”. Jenny also observed,
“As a woman, people tend to either characterize you as a pushover or a bitch. I’d rather be known
as a pushover and surprise people, than be known as a bitch and not be able to change people’s
opinions.”
Often, the women have had to prove themselves to their fellow colleagues and employees
in previously male-dominated industries. Synthia, the first female Battalion Chief of the local Fire
Department, found that “many of the guys weren’t very accepting of my position at the
beginning... it certainly took some time for them to accept me, and ultimately gain their respect,
once they realized that I was there to stay.” As an executive in the collegiate sport business
industry, Anucha observed, “I have learned over my career that as a woman, when you are direct,
you are viewed differently than if you are direct and you are a male… especially in the sports
business. So there are times when I have to soften how I come across in order to achieve my
goal.” As a basketball coach, Deidre expressed,
“For 20 years I was a female coach, coaching a men’s senior team, and I faced a lot of
barriers as a female coach… coaching Senior men, and you had to try to push on
constructively, despite the traditional stereotypes that surround that line of work... it can
be a little more blatant when you’re coaching in terms of the stereotypes you would be up
against, but it’s not very dissimilar to the types of barriers you can face as a woman
trying to lead in different fields. People tend to be a little more implicit about their types
of discrimination in the workplace rather than in sports (where) it can be quite in your
face.”
Discussion
The need to study the female manager’s experience within the workplace, as well as their
leadership background, may bring more understanding to the phenomenon known as the ‘female
leadership advantage’ (Eagly and Carli 2003). Collegiate athletics are regarded as an ingredient
for future success in the workplace, as well as added leadership experience (Loughead 2006).
This study aimed to observe these aspects in conjunction with each other, as well as hear first-
hand definitions of leadership from female managers.
Leadership has historically been a difficult and often, impossible, term to truly define,
thus the reasoning for including various categories of leadership (Popper 2004; Judge et al. 2002).
While there are many shared adjectives for the leadership definition among the interview
participants, it seems that there is one main crossover: the ability to influence others. This
important finding provides a unified and interconnected definition for the ambiguous term
‘leadership’, among women with varying experiences, backgrounds, and careers. The ability to
influence and empower others (whether colleagues, employees, or employers) from your job
position seems to be an integral skill of a successfulleader (Eagly 2007). As previously
mentioned, the definition of leadership identified by the interviewees falls closely in line with the
theory of transformational leadership, by inspiring or influencing others to be the best they can be
(Hawkins and Tolzin 2002).
I originally hypothesized that there would be leadership philosophy differences among
the interviewees from the United States,Ireland, and the non-sport participants. According to the
interviewee transcripts, the overall definition of leadership did not differ among participant
groups. The personal leadership philosophies did differ but only on an individual basis; the
individual differences seemed related to the participant’s careers and workplace dynamic.
There are various implications for the future by looking at the interview transcripts and
comparing the background experiences of the participants. For example, regardless of the
participant’s motivation to play sport and their home country, it seems that the experience of
collegiate athletics itself leads to similar lessons and takeaways for the future. The Irish female
managers mentioned the social benefits from college sports more frequently than the U.S.
participants as a motivational factor or reason for deciding to play. This may tie into the often-
professional collegiate athletic system in place in the United States, as student athletes can
sometimes earn full scholarships to attend a university. With the increased costs of tuition in the
United States,reaching as much as $50,000 a year in some private institutions, the competitive
nature of high school athletes to strive for scholarships is steadily mounting year to year (Avery
and Turner 2012). While the motivations to play sport fell in line with the related cultural
perspectives, it seems as if each collegiate athletic experience, regardless of the country, taught
similar leadership skills and expectations, as the participants still expressed similar definitions of
leadership and skills needed for their careers. It also implies that the participants who did not
participate in collegiate athletics also shared similar experiences that taught them leadership skills
for the future. The non-sport participants further articulated that they believe familial
circumstances and family structure helped spur their leadership capabilities at a young age.
Another implication from the interview transcripts suggests the ongoing struggles of
females within the workplace, especially in typically male-dominated industries. While the
interviewees did not mention the ‘female glass ceiling’ theory explicitly, many of them still
recounted stories of stereotyping, discrimination, and overcoming various obstacles in the
workplace (Eagly and Carli 2003). While there is evidence that the gender gap in the workforce is
slowly closing, there is still a long way to go to help women and their colleagues transition to a
more accepting environment (Eagly 2007). Perhaps diversity training, deeper understanding of
stereotypical ideas, and the presence of more women will help close this gap even more. Each of
the participants, regardless of their background, recounted an incident of overcoming obstacles in
the workplace. While the participants with collegiate athletic backgrounds frequently narrated
incidents both from collegiate sports and from the workplace, a majority felt that overcoming the
challenges in sport helped prepare them even more for the workplace.
Future Topics to Consider
There are severaltopics from this study that should be considered for future research.
Firstly, the Born vs. Made debate was unintentionally mentioned by three of the interviewees.
Sarah expressed, “I think the thing that can be taught in college is how to deal with people – how
to manage people, I think can be taught. But a natural leader doesn’t come from college
background – it’s not something you can be taught – you either have those characteristics or you
don’t”. The Born vs. Made debate begins historically with the Great Man theory, which was
proposed by Thomas Carlyle in 1907 (Doh 2003). The theory suggests that the ultimate leader is
determined at birth, and separates himself as a leader from that moment on due to being a natural
born leader (Zaccaro 2007). All three of the interviewees suggest that while there may be certain
personality characteristics that a person can be born with to help become a better leader, there are
also skills and qualities one must learn as well. Specifically related to sport and leadership
qualities, Deirdre believes, “I think sport gives you an opportunity to express those sorts of
qualities you have; it does certainly challenge qualities you may have and allows you to develop
those further. I do think that some of those qualities can be developed, but also think that the roots
of them have to be there.”
Secondly, all of the subjects in the study who competed in collegiate athletics were apart
of various levels of competition – from collegiate athletics in Ireland, to NCAA Division 3, and
top NCAA Division 1 programs. Future considerations should explore the effect of these varying
competitive levels, as they could also vary the level of dedication, team cohesiveness…
surrounding the athletic experience.
Thirdly, a majority of the participants (6 out of the 13) competed in collegiate basketball,
one competed in soccer,one competed in both cycling and basketball, and one competed in
collegiate volleyball. While each of these activities is categorized as a team sports, it may be of
interest to explore the differences between team sports and individual sports in relation to
leadership skills (Evans et al. 2012). As one participant noted, “Now possibly the only regret I do
have is never trying an individual sport. I never tried an individual sport simply because I played
basketball, and I’m sure that an individual sport would possibly give you some life long lessons –
and team sports would too - and would teach you more about yourself as an individual, than a
team sport would because you have other people to rely on”. Along those same lines, all 13
participants are involved in some sort of team setting in their work culture. Whether it may
involve temporary teams or permanent teams, it may be interesting for future research to look at
subjects who work in independent based work cultures.
Possible Limitations
The possible limitations of this study should also be considered when analyzing the
implications. The small sample of interview participants (13), as well as their convenient manner
of sampling, may be possible limitations, as a larger sample may be more representative. The risk
of inter-rater reliability is also high, as I solely interpreted the interviews on my own and did not
have an extra researcher to control for possible biases. It is also important to keep in mind that
there may be individual differences based on collegiate athletic experiences.
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application of the meta-analysis procedures of Schmidt and Hunter, Psychological Bulletin, 97(2),
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purpose of sport differently than united states student-athletes at NCAA Division I Universities?
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Sandberg, S. (2013). Lean in: Women, work, and the will to lead. RandomHouse Publications.
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athletic participation in early career success, Personnel Review, 42(6), 644-661.
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Zaccaro,S. (2007). Trait-based perspectives of leadership, American Psychologist, 62(1), 6-16.
Appendices
Appendix A
Quinn Model of Leadership, 1984, Quinn
Appendix B
Appendix C
NCAA Student-athlete Participation Rates, 2002-2011, NCAA
Appendix D
Trends in College Pricing, 2013, College Board

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Female Managers and Sports - Master's Thesis

  • 1. “Female Managers and Sports: Does a Collegiate Athletic Background Influence Overall Philosophy of Leadership Within The Workplace?” Kelsey Harris 14094037 MSc International Management and Global Business Supervisor: Sarah MacCurtain September 2015
  • 2. “Female Managers and Sports: Does a Collegiate Athletic Background Influence Overall Philosophy of Leadership Within The Workplace?” Kelsey Harris 14094037 Word Count: 8938 Supervisor: Sarah MacCurtain MSc International Management and Global Business September 2015 “This project is solely the work of the author and is submitted in partial fulfillment of the requirements of the Degree of MSc in International Management and Global Business”
  • 3. Abstract Research on gender in business leadership has been an increasingly popular topic in recent years. With the advocacy of gender rights, equal pay, and the highlighting of the “glass ceiling” for females in corporations, research regarding female leadership in particular has supported the claims that the typical male-dominated organizational structure has to be analyzed (Eagly and Karau 2002; Eagly and Carli 2007; Dreher 2003; Cook and Glass 2014). When focusing on female leadership in the workplace, it is also important to recognize experiences and backgrounds that may contribute to effective leadership in the future. Participation in collegiate sports, especially in the United States, has been one of those experiences highly regarded as one that sets candidates apart from the rest (Chen et al. 2010). Time management, discipline, and teamwork are just three of the transferrable skills from collegiate athletics. Therefore, it is assumed that these experiences would have a positive effect on future leadership ability and success in the workplace (Chen et al. 2010). This study aims to provide insight into female managers and their leadership philosophies, as well as differences in college experiences that may appear in future leadership styles. The researcher conducted qualitative semi-structured interviews to maximize research efforts and observe subject perspectives first-hand. Participants fall into three different groups: those with collegiate athletic background from the U.S.,those with collegiate athletic background from Ireland, and those with no collegiate athletic background from either country. According to the interviewee transcripts, the overall definition of leadership did not differ among participant groups. The personal leadership philosophies did differ but only on an individual basis; the individual differences seemed related to the participant’s careers and workplace dynamic. There are various implications for the future in looking at the interview transcripts and comparing the background experiences of the participants. For example, regardless of the participant’s motivation to play sport and their home country, it seems that the experience of collegiate athletics itself leads to similar lessons and takeaways for the future. The Irish female managers mentioned the social benefits from college sports more frequently than the U.S. participants as a motivational factor or reason for deciding to play. The data also reflects the ongoing struggles of females within the workplace, especially in typically male-dominated industries. While the interviewees did not mention the ‘female glass ceiling’ theory explicitly, many of them still recounted stories of stereotyping, discrimination, and overcoming various obstacles in the workplace.
  • 4. Research Question: Doesa collegiate athletic background influence female managers’ philosophy of leadership within the workplace? Table of Contents Literature Review: ..........................................................................................................5 LeadershipDefined..........................................................................................................................................5 Leadership: Theoretical Background....................................................................................................5 Great Man ............................................................................................................................................................5 Trait Theory........................................................................................................................................................6 Behavioral Theory...........................................................................................................................................6 Situational Theory ...........................................................................................................................................7 Contingency Theory........................................................................................................................................7 Transformational Leadership.....................................................................................................................8 Women in Leadership.....................................................................................................................................9 Female Glass Ceiling .......................................................................................................................................9 Female Leadership Advantage...................................................................................................................9 Female Sport Networks..............................................................................................................................10 Sports as Future Success Indicator.......................................................................................................10 Leadership Styles Related to Sport......................................................................................................11 Sport in Ireland................................................................................................................................................12 Sport in the United States..........................................................................................................................13 Sports and Work Environment...............................................................................................................15 Method.............................................................................................................................16 Results.............................................................................................................................17 Leadership..........................................................................................................................................................18 Definition..........................................................................................................................................................18 Leadership Skills ...........................................................................................................................................18 Personal Leadership Style.........................................................................................................................19 Early Experiences (Excluding Sports)................................................................................................19 College Athletics..............................................................................................................................................20 Motivational Factors to Play College Sports and Overall Experience ....................................20 Athletic Skills Transferred into Workplace/Overall Experience.............................................21 Overcoming Adversity.................................................................................................................................21 Challenges/Successes/ Lessons Learned from Sport ...................................................................21 Challenges/Successes/Lessons in the Workplace..........................................................................22 Discussion.......................................................................................................................23 Future Topics to Consider.........................................................................................................................25 Possible Limitations......................................................................................................................................26 References ......................................................................................................................26 Appendices.....................................................................................................................31 Appendix A.........................................................................................................................................................31 Appendix B.........................................................................................................................................................32 AppendixC..........................................................................................................................................................33
  • 5. AppendixD.........................................................................................................................................................34 Literature Review: Leadership Defined Leadership is a term that has been defined in many different ways,according to its context. For the sake of this particular research,leadership will be defined as having these core components: leadership is a process that involves influence in a group context, while also aiming for goal achievement as an end result (Loughead et al. 2006). While effective leadership can also act as a change agent for organizations, the leader’s influence is inevitably an important asset to the environment. In the past century, research has focused on severaldifferent theories of leadership, ranging from the born vs. made debate to authentic leadership (Popper 2004; Judge et al. 2002). Leadership is a complex topic that proves its importance in the sheer vastness of its research. Effective leaders are heavily sought after for managerial roles, but the relationship between past experiences and gender are also interconnected with effectiveness (Zaccaro 2007; Judge et al. 2002; Yukl 1989). To introduce a brief historical view of leadership theories, we will first begin with the Great Man theory. Leadership: Theoretical Background Great Man Historically, the Great Man theory, proposed by Thomas Carlyle in 1907, opened the dialogue among researchers for the Born vs. Made theory of leaders. According to Carlyle, the leader himself was the most important piece to the theory of leadership; the great man, or hero, was not only influential as a leader of the people, but also spiritually, socially, and politically (Popper 2004). The influential leader, at birth, separated himself from the non-leaders, and therefore followed the basis for the born argument (Hoffman et al. 2011). Inevitably, the “Great Man” theory followed the idea that a very select number of heroes,with extraordinary leadership, would forever shape history (Judge et al. 2002).
  • 6. Trait Theory Trait theory of leadership was formed next as an adaption of the Great Man theory. Similar from the surface,both theories suggested that innate personal qualities led to leadership abilities, but the trait theory of leadership broadened the pool of possible leaders and eventually moved away from the idea that traits had to be inherited. Leader traits can therefore be defined as personal characteristics that reflect individual differences and enhance effective leadership abilities (Zaccaro 2007). Throughout the 20th century, various researchers aimed to identify the traits most associated with effective leadership. Traits such as self-confidence, adjustment, alertness, and integrity were among some of the common traits related to the theory (Judge et al. 2002). While the “Born” vs. “Made” leadership argument is still very valid among researchers,the importance of individual characteristics also shines through in leadership styles. Some people are born as natural competitors or driven achievers or empathetic people. These sorts of attitudes are more deeply embedded and less trainable than other skills and abilities. On the other hand, some of these characteristics,such as good communication, are teachable. (Doh 2003, p. 64) By identifying and categorizing characteristics into trait-like (personality and intelligence) and state-like (knowledge and skills) categories, it becomes easier to see how some aspects of leadership can fit either into the “Born vs. Made” continuum (Hoffman et al 2011). Yukl (1989) also emphasizes the importance of balancing traits in order to optimize leader effectiveness. While technical skills, conceptual skills, and personal skills are all mostly agreed upon as skills needed for effective leaders, Yukl (1989) contends that balancing competing traits, as well as balancing the concern for the task along with the concern for people, is another important component for trait theory. However,the trait theory has been criticized as oversimplifying leadership, as Hughes et al. (1996) and Yukl and Van Fleet (1992) cited in Judge et al. (2002), stressing the importance of situational factors in regards to traits and leadership. Behavioral Theory The behavioral theory of leadership emphasizes the actions of leaders and managers within the organizational environment, and how those actions in turn are related to effectiveness. Many researchers have focused on classifying leadership behavior and the measurement of leader effectiveness. For example, Kotter (1982) in Yukl (1989) suggests that effective managers create
  • 7. agendas with long-term and short-term goals to accurately plan decisions and processes,and allow accurate time to change based on various conditions. Taxonomies have also been used to help classify various leader behaviors. The two major categories of leader behaviors are task- oriented behaviors and relationship-oriented behaviors (Kotter 1982; Yukl 1989). The Quinn Model of Leadership Roles falls beneath the behavioral theory of leadership, as it suggests that people create and define roles for themselves and others (Appendix A). With the formation of these roles, expectations are then also developed, thus leading to anticipated behaviors (Denison et al. 1995). The behavioral complexity involved with leadership has opened the door to even more multifaceted leadership theories. Situational Theory The situational theory of leadership stresses the importance of contextual factors in the internal environment, including the leader’s authority or power, the nature of the work at hand, external environment, as well as the attributes of subordinates involved. Hersey and Blanchard’s 1982 Situational Leadership Theory Model (SLT) is one of the most widely known views of situational leadership, and focuses on subordinate maturity and appropriate leader styles in relation to subordinates (Vecchio 1987). Situational influence has also been split into two subcategories since the SLT model was developed: how the situation influences leader behavior, and how the situation moderates the relationship between leader behavior/attributes and leader effectiveness (Yukl 1989). The most important takeaway from the situational theory of leadership is the idea that there is not ‘one best way’ to lead or influence employees. With variations in subordinate skills, subordinate and leader relationship, and leader behavior, the situational theory aims to examine the interactions between these three core pieces of the organization (Fernandez and Vecchio 1997). Contingency Theory Contingency theories were mainly created to also combat the classical idea that there is ‘one best way’ of organizational management and leadership, along with situational theory. Contingency theories suggest that the “uncertainty and instability of the environment” heavily influences the organizational structure and management/leadership style. However,many criticisms of the contingency theory have centered around the lack of clear, concrete concepts and blurry relationships (Tosi and Slocum 1984). In fact,Schoonhoven (1981) cited in Tosi and Slocum (1984), stated that contingency theory “is not a theory at all… it is more of an orientating
  • 8. strategy… it suggests ways in which a phenomenon ought to be conceptualized or an approach to the phenomenon ought to be explained.” Peters et al. (1985) focuses on Fiedler’s Contingency Theory of Leadership research in particular, citing the many controversial issues surrounding it. Many researchers found that Fiedler’s data was not replicable, and therefore did not support the theory. In all, the contingency theory places another perspective on the unpredictable environment and adds to the situational theories as well. Transformational Leadership Transformational leadership is characterized by being able to “inspire followers to become their better selves” by collectively having charisma, inspirational and motivational skills, individualized consideration of followers, and high intellect (Hawkins and Tolzin 2002 p.105). Charisma as a leadership trait is defined, by Robert House (1977), as having four characteristics: articulation of a centralvision, willingness to take risks for the sake of the vision, emotional intelligence when dealing with followers, and exhibiting authenticity through actions (Judge et al. 2006). By combining these characteristics,it is easy to see how transformational leadership is often the most sought after form of leadership within organizations. Further, the Full Range of Leadership Model (Appendix B) developed by Bass,Yammarino, and Avolio (1991) cited in Judge et al. 2006 creates a visual model that includes both transformational and transactional leadership on opposite ends of a spectrum. On the bottom end, transactional leadership falls in the ineffective and passive level with four dimensions: contingent reward,management by exception (active), management by exception (passive), and laissez-faire. Key characteristics of transactional leadership include avoiding leadership responsibilities, only leading when necessary,substituting resources for obedience, and reacting on performance when necessary. On the other end of the spectrum, transformational leadership is composed of: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. Key characteristics of transformational leadership include stimulating followers’ creativity, attending to individualized needs,motivating and inspiring followers, and serving in a charismatic role. Researchers contend that the best leaders often have a combination of transactional and transformational leadership styles (Bass 1985 cited in Judge et al 2006). As an added dimension of transformational leadership, leaders with high ethical and morality standards serve as positive role models to the follower, and explicitly hold high ethical values to the rest of the organization. Accountability for unethical behavior by the subordinates was also an important aspect of ethical leadership, and thus strengthening the perspective of transformational leadership (Brown and Trevino 2006).
  • 9. Women in Leadership Female Glass Ceiling The need for research surrounding women in managerial and leadership roles is imperative, as there is still a prevalent prejudice towards women in the theories of the “glass ceiling” and the “glass cliff”. The female glass ceiling refers to the shortage of women and minorities in major leadership roles. While the amount of women at the lower and mid-level management positions has increased significantly over the past two decades,the number of women in top C-Suite (CEO,COO, President, Chairman, etc.) positions is still minimal (Eagly and Karau 2002). In 2007, women only made up 6% of C-Suite positions in Fortune 500 companies; only 2% of the CEOs were female,and women only occupied 15% of seats on boards of directors (Eagly and Carli 2007). The glass-ceiling concept is troublesome due to the need for diversity at the corporate level, as well as the possible psychological effects on female managers at the lower or middle level. If lower and mid-level female managers perceive that there are limited opportunities to reach the senior management level, it may alternatively affect their motivation to compete for those top positions (Dreher 2003). The theory of the glass cliff refers to the prevalence of women and ethnic minorities being promoted CEO of firms that are performing weakly and in risk of failure, therefore not being placed in situations to succeed from the onset. If the struggling firm continues to decline during their tenure, women and minorities are therefore more likely to be replaced by white males. Their replacement by the “majority” (white males) is termed as the “savior effect” (Cook and Glass 2014). Further studying women in leadership roles, and factoring in their background experiences, may lead to strides being made in the right direction for female leadership. Female Leadership Advantage Eagly (2007) examines the theory of the female leadership advantage in her 2007 research. By defining good leadership as “future oriented and fostering followers’ commitment and ability to contribute creatively to organizations”, transformational leadership is often viewed as the ideal leadership style for the ever-changing organizational environment (Eagly 2007 p.2). Female leaders have been found to be more transformational than their male counterparts, and in one particular study, also exceeded males in the ‘individualized consideration’ aspect of transformational leadership (Eagly et al. 2003). Because women are more prone to be nurturing
  • 10. and caring in their gender roles compared to men, the individualized leadership in turn shows to be a more effective style. While the differences may be small in scale,the findings still support that women may in fact have a leadership advantage, making them more effective and individualized leaders (Eagly and Carli 2003). Transformational leadership has also been interrelated as an important leadership type in athletics, which may give females an even larger leadership advantage for the future (Loughead 2006). While previous experiences are critical during the application and interview process of a leadership position, how is a former female collegiate athlete’s experiences viewed by her future employers? Female Sport Networks Another perceived advantage of collegiate athletics is the immense network formed through teammates,coaches,and opponents alike. While past research shows that women in organizational settings have limited access to professional networks for job advancement compared to their male counterparts (Ibarra 1993), having an athletic background may serve as another avenue to create more networks for women in leadership positions. Developmental networks and programs designed to create mentorships, coaching, support networks, and role models for women in senior positions have been found to serve a major role for women who have reached the director level in their respective organizations (Clarke 2011). In fact,Ernst and Young (EY),one of the largest international professional services networks in the world, has developed their own Women Athletes Business Network to provide discussion forums, mentor/mentee pairings, and job postings for elite women athletes after their sporting careers. Female athletes from all levels, including university and Olympic levels, are welcome to join the free network and connect with other female athletes around the globe (Ernst and Young 2014). Sports as Future Success Indicator Among the research surrounding female leaders and managers, severalstudies have examined the influence of sport participation as a factor in determining future success. According to the Ernst and Young (2014) “Making the Connection: Women, Sport and Leadership” report, 400 female executives from Brazil, Canada, China, United Kingdom, and the United States were surveyed to gain a better understanding between the connection of sport and leadership. Out of the 400 participants, 94% of the women had participated in sport at some point in time. Forty- nine percent of the respondents were executives in the C-level suite (CEO,COO, etc.),while 51% were in other management positions. Of the C-level participants, only 3% had never played any sport at all. Competitiveness, discipline, seeing projects through to completion, motivational
  • 11. skills, team building, and strong work ethic were all phrases used by the respondents to describe positive skills and traits seen both in the workplace and among former athletes. In another study completed by Ernst and Young in 2013, they found that 55% of C-suite women had been former athletes at the university level, compared to just 39% of other female managers. Research by Sauer et al. (2013) indicates that males and females have fundamentally different experiences in collegiate athletics as preparation for the work force. While looking specifically at emotional intelligence and mentoring, females on average already possessed mentoring and emotional skills that males subsequently improved through collegiate athletics. Mentoring skills in collegiate athletics are referred as the act of giving mentoring advice or receiving mentorship from teammates,coaches,or other peers. Male student-athletes seem to have a bigger opportunity for developmental growth through sport participation in this context. Meanwhile, Long and Caudill (1991) reiterated that participants in collegiate athletics may “enhance self-control, perseverance,and discipline, and may prepare to follow orders and cooperate in team production which increases efficiency” (Alchian and Demsetz, 1971 in Long and Caudill (1991) p 526), adding that athletic participation is a form a ‘human capital’ as an investment for the future. Henderson et al. (2006) subsequently found that former collegiate athletes, on average, tend to earn more in salary in industries such as business, manual labor, and military – but are also more likely than nonstudent-athletes to become high school teachers,which has a lower paying salary. Leadership Styles Related to Sport Does the idea of leadership incorporate one singular leader or the group as a whole? According to Bligh et al. (2011), society tends to have a heroic or “romantic” view of leadership in today’s world. This romantic view means that we often times look to one leader at such high expectations of success that there is no way that these impossible expectations can be fulfilled. One question brought up in the article - “can we always blame the coach for losing seasons?”- is the epitome of romance of leadership. We tend to look to the leader to blame in times of failure, but also look to praise them as individuals in times of success (Bligh et al. 2011, p. 1059). In the United States collegiate athletic system, coaching turnover rate has been an impending problem among teams: if a coach does not have a successfulwinning percentage within a certain number of years,they have a higher risk of being fired. The coach inherently falls victim to the romantic idea of leadership. On the other end of the spectrum, relational leadership involves the idea of
  • 12. leadership being a shared process between a leader and followers – leadership comes from the community of people working together to solve their problems, versus having just one individual leader being the forefront (Drath 2001). From this idea, sports teams would most likely be assumed to have a relational type of leadership, but does this include all sports? Athlete leadership is an area of research that has gained tremendous ground in the past decade of leadership research. While previously researchers chose to focus on the leadership styles and importance of leadership from the coach, the participating athletes’ leadership is equally as important. Past research has spent significant time examining the nature and characteristics of team captains on sport teams – athletes who are often chosen by coaches or voted for by peers for a leadership role within the team. Study results found that team captains are often better individual performers and have more senior roles on the team (Loughead et al. 2006). However,Fransen et al. (2014) specifically studied comparisons of the formal leadership role (team captain) with informal leaders on sports teams,and found that oftentimes the role of the formal team captain was overrated. Four leadership roles on athletic teams were established: task leader, social leader, externalleader, and motivational leader. The Task Leader is “in charge” on the field, gives tactical advice during game situations, and is a main proponent of decision- making and goal setting. The Motivational Leader is the leading motivator during the game, has excellent control of emotions, and knows how to encourage teammates towards the right direction to perform at the optimum level. The Social Leader has a bigger role off the field: fostering good relations between teammates as well as overall team atmosphere (including conflicts, etc.). Lastly, the External Leader serves as the connection between the team and outside influences, most often as a representative or communicator. Forty-four percent of their subject participants did not distinguish their team captain as the main leader in any of those roles (Fransen et al. 2014). Fransen et al. (2014) concluded that leadership, therefore,is most often spread throughout the sport team,supporting the relational leadership theory from Drath (2001). Sport in Ireland In the Irish context, the major organized sports within Irish culture include the Gaelic games, soccer,and rugby. Eight percent of male adults in Ireland participate in Gaelic football, which is the most popular of the Gaelic Athletic Association (GAA) family. On the women’s side, ladies football and camogie together have a combined participation rate of 3 percent of Irish adult women (Delaney 2013). The sport of soccer is the most popular played team sport among Irish adults, and is played by 17 percent of adult men and about 2 percent of adult women. While soccer does not have the organizational strength in Ireland as the Gaelic games, soccer has a large number of participants who play in both informal and formal contests (Delaney 2013). Rugby is
  • 13. another popular team sport within the Irish community, as the Irish Rugby Football Union now has hundreds of rugby clubs located both in Northern Ireland and the Republic of Ireland. There has been limited research on specific sports, however, within the Irish university environment and organization. While college students may participate in community sport clubs, collegiate athletics in Ireland are more difficult to draw insight into, due to its lack of an encompassing institution similar to the National Collegiate Athletic Association (NCAA) in the United States. As a whole, university sports in Ireland are largely for enjoyment and love of competition, as the availability of full-tuition sport university scholarships is fairly uncommon (Denny 2014). Oftentimes, university students are the main organizers of the university club team – for game fixtures, game officials, travel, and subsequent planning. According to Lerner et al. (2011), 57.8% of Irish college aged males and 27.5% of Irish college aged females participated in an organized physical activity or structured sport teams; inherently, college aged females were more likely (74%) to participate in unorganized physical activity. However,almost half of the participants had dropped out of a sport or physical activity between the ages of 16 to 18. Also, participants claimed that demanding college coursework caused the dropout from sport 35% of the time, while females dropped out due to having too much coursework almost 50% more than males. Lack of time and loss of interest were the second and third most popular reasons,respectively, given for dropout in physical activity/sport among college students. The general transition to college was found to negatively affect physical activity and sport because of the combination of increased coursework, social life, and part-time jobs. Finally, Lerner et al. (2011) determined a positive correlation between intrinsic motivation and physical activity (fitness, enjoyment of competition, interest, fun/enjoyment), while the exact intrinsic motivating factors were not specified among individuals. Sport in the United States The National Collegiate Athletic Association (NCAA) was created in 1910 to provide an institution for regulating and expanding collegiate athletics in the United States. It is also valuable to recognize that full-scholarship collegiate athletics in the United States is a privilege afforded to only 3% of college students (Smith 2000). In all, research has been aimed to look at the influence of collegiate athletics on student-athletes in reference to academics,social lives, and personal development during their time at the university. While studies pinpoint both the possible benefits and negatives of participation in collegiate athletics, it is important to note that the extent of the consequences may depend on the student’s commitment to the sport, as well as their overall
  • 14. athletic commitment. Athletic identity refers to how much athletic participation and involvement affects the athlete both psychologically and cognitively (Chen et al. 2010). In Chen et al. (2010), results found that, in general, female U.S. collegiate student- athletes had a very similar level of sport commitment to male U.S. collegiate student-athletes. It is also interesting to point out the differing results between team sport and individual sport participants. According to the research,team sport participants had higher ratings of roles reflected in teamwork, unity and support, while individual sport respondents (track and field, cheerleading, and tennis) had higher ratings of extrinsic motivation (Chen et al. 2010). Traditionally, male athletic participation rates have been higher than female participation rates, but the gap is consistently closing in recent years (Appendix C). Sport researchers and educators have studied the positive benefits of athletic participation and viewership/spectatorship, which include: 1. Developing life-skills that can be transferrable after college 2. Improving health (physical and mental) 3. Learning to obey rules 4. Promoting self- confidence, motivation, self-esteem,personal achievement 5. Providing environment for social amusement 6. Possibilities of earning scholarships/opportunities for free education 7. Learning how to cope with failure 8. Making more life-long friends and exposure to other experiences (Chen et al. 2010). However,there have also been studies that show the possible negative sides of collegiate athletic participation. One study found that male collegiate student-athletes’ either had negatively influenced or non-effected academic motivation, academic development, and learning ability compared to non-athletes (Pascarella et al. 2001). Meanwhile, other studies found that collegiate student-athletes did not have better Grade Point Averages,academic motivation, or cognitive learning techniques compared to non-athletes (Shulman and Bowen 2001 cited in Chen et al. 2010). Student-athletes have often been the targets of criticisms surrounding the NCAA,as many now believe that student-athletes should be compensated as employees. NCAA student-athletes “work” up to twenty hours per week (no more than four hours a day) with meetings, film, practices,conditioning, and games, not including “voluntary” meetings, training, academic study hall, and rehabilitation services for injuries. Some consider collegiate athletics to be a part-time
  • 15. job, as student-athletes have to juggle sports, academics,and social/extracurricular activities throughout their college career (Carodine et al. 2001). One main difference between collegiate athletics in the United States and Ireland is due to one major factor: cost of college attendance. In the United States, college tuition has increased to an average of $30,000 per year for private four-year universities and an average close to $10,000 per year for public four-year universities (Appendix D). In 2010, total student loan debt increased to over $800 billion to try to pay for the rising college tuition, often plaguing students right after graduation (Avery and Turner 2012). While Ireland affectively eliminated university tuition costs for undergraduates in 1996, mainly due to the extremely low number of low socio- economic university students, Irish students therefore do not necessarily feel compelled to search for scholarship opportunities to pay for university costs (Denny 2014). In a study focused on international student-athletes in the NCAA,Popp et al. (2009) found that international student-athletes placed a higher importance on academic achievement, as well as less importance on the mental and competitive aspect of sport compared to their American student-athlete counterparts at their respective schools. These results could point to differences in athletic identity and prioritization of sports between countries and cultures. It is important to note the study could not fully distinguish between all countries and cultures as separate,and therefore is an important limitation to consider. However, this same study could support the motivational factors of participating in collegiate athletics across cultures. Sports and Work Environment Historically, the world of team sports, especially baseball, football, and basketball, has been compared and shown to parallel the work environment in severalaspects - “The world of sports mirrors the world of work… game or play structures parallel work structures (Keidel, 1987 p. 591). Keidel’s framework of sport also includes the relationship between the part to part (player to player or worker to worker) and of the whole (player to team or worker to organization). In comparing the team sport of baseball to postmodern organizations, Hawkins and Tolzin (2002) note that both have characteristics of a chaotic and ambiguous external environment (constantly changing situations), workplace diversity, opportunities to move up and down in an organization, and working with strangers. Katz (2001) also compares workplace teams to sport teams, as both are groups with “clearly defined membership whose members are interdependent to perform a specific task and who operate in the context of a larger organization” (p. 57). Katz (2001) also goes on to outline lessons that workforce managers can learn from sports team, from how to motivate a team and how to structure a team and team performance/results.
  • 16. When looking at the similarities between the modern-day organizational structure and sports in general, the question is then brought up – are there also similarities in leadership philosophy and style between athletics and work environments? Does a collegiate athletic background influence leadership philosophy in the workplace? I hypothesize that there will be leadership philosophy differences between the participants with collegiate athletic background in Ireland and the United States, as well as with the group of participants with no collegiate athletic background. Method This study aimed to provide insight into female managers and their leadership philosophies, as well as differences in college experiences that may appear in future leadership styles. In order to explore these insights, I conducted qualitative semi-structured interviews to maximize research efforts and observe subject perspectives first-hand. I selected the interviewees through convenience sampling, mainly from the network of female managers I have come into contact with from various experiences and schedule availability. From this network, I then focused on choosing between twelve and sixteen total participants from both the United States and the Republic of Ireland for in-depth and semi- structured interviews. Participants would fall into three different groups: those with collegiate athletic background from the U.S.,those with collegiate athletic background from Ireland, and those with no collegiate athletic background from either country. I originally sent out 20 emails to possible subjects who met the criteria, and received correspondence from 14 women. One of the fourteen women was unable to complete the interview due to work and time constraints. The demographics of the participants were as follows: four of the women identify as Black, eight identify as White, and one participant identified as a Mixed Race. Six of the subjects grew up and currently live in Ireland, one subject was born in South Africa but currently resides in Ireland, and the other five subjects grew up and currently reside in the United States. Two of the interviewees completed their responses through email correspondence,due to schedule restraints. Four of the participants were not involved with collegiate athletics, while nine subjects did participate in collegiate athletics. A majority of the participants (7) competed in collegiate basketball, one competed in soccer,and one competed in collegiate volleyball. In defining collegiate sport background, I included team sports such as basketball, soccer,GAA, hurling, baseball, rugby, softball, and doubles tennis (i.e. team sports that incorporate a ball). Individual sports will include running, cycling, swimming, gymnastics, track
  • 17. and field, cross country, weight-lifting, golf, and tennis (singles), taking into account the structured collegiate athletic differences between Ireland and the United States. To define female managers,the subjects will have to currently be (or have previously held) a job position that supervises and manages other employees in some capacity. Ideally, the job environment will be in the business sector – but not solely limited to the business sector. The semi-structured interviews had a formal set of questions, but were permitted room to deviate and probe further into questions to allow for more in-depth exploration, and to also acknowledge the unique and individualized experiences of the interviewees. The first set of questions asked about the participant’s current job position, as well as their definition of leadership, skills necessary to be a successfulleader, and personal leadership style. For the subjects who participated in collegiate athletics, the next set of questions pertained to their motivations behind playing a collegiate sport, their personal experiences with collegiate athletics, and how that may have influenced their idea of leadership in the workplace. For the subjects who did not participate in collegiate athletics, the second set of questions focused on their current internal work culture and any early experiences that may have impacted them as leaders today. Lastly, the third set of questions for both groups of subjects asked about their conflict management skills, team building methods, and personal definitions of success. The analysis of the transcripts began with a thorough reading of each interview, as well as highlighting and identifying themes throughout the content. As the questions centered around leadership definition, collegiate athletics background, other early experiences, and overcoming adversity, these were the first codes identified. With each read through, the codes and themes were broken down even further and re-organized to account for interrelated ideas. Results The results are derived from direct analysis of the interview transcripts. From the transcripts, I pulled away main themes: definition of leadership and encompassing skills, as well as personal leadership style; motivation to play sport; early experiences (minus sport) that led to leadership experience; skills transferred from athletics into the workplace; and overcoming adversity as a female leader both in sports and outside of sports.
  • 18. Leadership Definition From the interviews with the participants, the definition of leadership was similar across the board. Interviewees often said that leadership consists of an ability to influence others through communication, perseverance,trust,respect,vision, and transparency. Being able to communicate the common goal to the rest of the team; gaining the trust and respect of your employees and teammates; and having the transparency of your actions and ethics shine through in the vision or common goal. Faith and Robyn, respectively, probably simplified the definition best: “I think leadership is about the ability to influence others. Leadership is about vision... leadership is getting people to follow you, to execute that vision I guess”; “Probably in its simplest form, it is the opportunity to influence others. At the end of the day, I think that leadership is about influencing both positively and negatively, and people do that in different kinds of ways.” Anucha concluded, “I guess for me, the result of strong leadership is the ability to leave a strong set of individuals in tact whenever and if I decide to move on... in such a way that, your absence is transparent.” Leadership Skills Along those same lines, I also asked the participants about the most important values and skills that a leader should demonstrate. Alongside communication, listening, and trust, the interviewees also stressed the importance of empathy, honesty, knowledge, patience, confidence, empowering others, and remaining true to oneself. Lastly, participants also noted that leaders have to have a tough skin and have to be able to handle criticism appropriately. Empowering others could include giving more responsibilities to employees, giving them feedback at the end of assignments, and preparing them for their own future roles. Cathy found that “communication, patience, listening skills, and flexibility” were all important skills found in a leader. Synthia. affirmed, “I think communication is one of the most important skills that are important in a leadership role, because you have to communicate to everyone and make sure that they understand what the common goal is! Also... honesty… and trust… those go hand in hand...” Faith also declared, “I think also as a leader you have to have tough skin. Because as a leader there are going to be times where you piss people off and they don’t understand why you’re making the decision you’re making... and you’ve just gotta be able to take it.”
  • 19. Personal Leadership Style Results found that the personal leadership styles of the female managers are very individually based,and could also tie in to their position or context of the career and industry. Participants often continued their response of their personal definition of leadership by listing qualities and skills that pertain particularly to themselves, as well as what the idea of leadership should look like. For example, Jacqui found that her leadership style consisted of “having an open channel of communication, expecting honesty from other people and always giving it back ten- fold…” Robyn would define her leadership style as “independent-minded team player... I think being a team player is defined as an individual who understands what the team goal is, and is willing to do what is necessary in order to make sure that the team wins…” Lastly, Synthia’s description of her leadership style falls closely in line with her career,as she is a public servant with the fire department. She states,“I would describe my leadership style as a servant leader... who puts others first in a personal sense,and always to show my team that I care for them outside of the work place as well.” However,even with the individual differences found in leadership styles, by combining the interviewee’s previous definitions of leadership, a majority of responses fall closely towards the transformational leadership end of the leadership spectrum due to the obvious emphasis on influencing others, emotional intelligence, and transparency related to workplace goals. Early Experiences (Excluding Sports) Three of the four participants who did not have collegiate athletic experience credit being one of the oldest siblings or their family structures to their future leadership style and/or abilities. Jenny stated,“I’m a Gastonia native – eldest of four kids so I guess I was born into leadership”. Along the same lines, Sheila said, “Having five brothers! And being at the top end of the family, as one of the eldest in the family, you’re given the responsibility, and that’s it.” For family structure, Karen thought that, “Being raised by a single mother and growing up with limited resources in the developing world teaches you what is important and how to appreciate the little things in life.” Meanwhile Laelexpressed, “I went to high school in a big international school, so I think it really helped me out… it exposed me to having to work with a lot of different types of people”.
  • 20. College Athletics Motivational Factors to Play College Sports and Overall Experience For the interviewees, both in Ireland and in the United States who participated in collegiate athletics, I posed the question, “What were the motivations and reasons why you chose to play collegiate sports?” The Irish participants referred more to the social aspects of playing sports as a motivational factor. For Jacqui, “Basketball was always there”,as well as her former Irish (international) teammates that she previously knew. Amy stated, “I play basketball because it’s the only place I switch off. It’s the only thing I genuinely enjoy. I think you start playing at such a young age that it becomes a part of you. College (basketball) I definitely enjoyed. It was lovely - less pressure compared to playing SuperLeague or National League. It was sociable.” Cathy found that, “Basketball was my passion since I was a child… good fun, to me UL (University of Limerick) was like a second family. I felt very at home, supported and allowed the opportunity to practice and develop”. Meanwhile, for the participants from the United States, the majority had played sports from a young age and continued on to play in college. Synthia had “grown up as a realtomboy, and I played every sport imaginable… I actually didn’t start to play soccer until I was already in college… I didn’t go into college wanting to play soccer at that level – it just kind of happened because I was continuously playing sports.” Anucha credited her competitive spirit, saying, “I was just incredibly competitive… I enjoyed the sport… I found a lot of joy in it and I saw it as an opportunity to grow. I enjoy team sports more than individual sport because it really forces you to play a role.” All interviewees from Ireland and the United States also reiterated the personal enjoyment from the sport as well. Surprisingly, only one interviewee mentioned the potential full athletic scholarship as a motivation behind her playing collegiate sports. Robyn understood that she came from: “A family of sports lovers and athletes… so doing well in school and doing well in sports was just part of what was going on in our household... I think the decision to play was 1. I wasn’t depending on basketball to pay for college. And 2. I really wanted to see if I could play at a Division 1 level. And 3. I just thought it would be a heck of a lot of fun to play basketball...”
  • 21. Athletic Skills Transferred into Workplace/Overall Experience When asked specifically about athletic skills that may transfer into the workplace, the interviewees mentioned time management, organizational and teamwork skills, working through adversity, learning to win, and communication as the main skills. Jacqui summed up her overall experience of collegiate athletics with, “I would honestly say that playing a collegiate sport is responsible for so much of your grounding as an adult… it teaches you time management for sure, and at the same time you get to meet so many different people. It teaches you a lot of the highs and lows that go along with it a well, you need to be quite a balanced individual to be able to take it all in as well. (Also)... communicating – if you’re a good communicator at that then I can probably guess that you’re a good communicator at life in general. That’s probably the biggest thing that sport has taught me.” Amy reflected, “Things that are worthwhile are always hard at first – if it’s not hard work then it’s not as much fun really. And when you’re successful,it means that all of the hard work, all the suicides, early mornings, late night sessions, are all worth it.” Synthia also found that “…once you learn how to win, it just becomes second nature almost. We knew what it took to get back there, so we knew how to prepare… It taught me that you have to do the little things in order to be successful.” Collegiate athletics often presents opportunities to travel, as well as meeting other people from different backgrounds. Robyn reiterated, “…the most fun thing about sports and basketball is that you can always live somewhere else in the world… and that you can still go to a basketball court and you can play a pickup game...”Along the same frame of mind, Anucha stated, “It (collegiate athletics) changed my life... I met people from everywhere. It just reinforced the importance of understanding and celebrating diversity… it has taught me the value of bringing people from different backgrounds together to work as a team… I have modeled that from my experience in sport... where everybody isn’t a star but everybody plays a specific role and you need to try to get the most from that person depending on where they are.” Overcoming Adversity Challenges/Successes/ Lessons Learned from Sport Participants referred frequently to overcoming obstacles and barriers both while playing their sport, and also within the workplace. Deidre stated that, “…leadership is when someone demonstrates an ability to push through boundaries despite barriers and constraints you may face…” While playing sports, participants spoke about rehabbing from injuries, learning their role
  • 22. on the team (even if it was on the bench), adjusting to new positions, dealing with losing and winning seasons,and other criticism faced in those experiences. In college volleyball, Faith was forced to adjust to a new playing position. She expressed, “Because I could move reasonably well they wanted to try to teach me to be a middle – I hated it. And it drove me crazy. And I just didn’t want to do it... And I shouldn’t have bitched and moaned, I shouldn’t have complained... I should’ve just figured out a way to tough it out.” Anucha echoed, “We played overseas and I rode the bench for most of the experience so I had gone from (the) nation’s leading scorer to not playing at all. That was pretty defining for me. Because it forced me out of my comfort zone and I had to learn to play a different role.” Collegiate athletics in generalare a source of learning through practical experience, both from winning and losing contests. Amy reflected, “I also had a really bad injury – I had to get reconstructive knee surgery when I was 19 in my third year of college. I had some good times and I had some bad times… I suppose, before that (injury), I never had a setback. And you always have to have goal setting.” Collegiate sports taught Deirdre how to effectively deal with a disappointing situation. Lastly, Robyn concluded, “And I do think that sometimes from a motivational perspective, if you are – you know when you bump into challenging positions in the workplace, sometimes I will reflect to a situation in sports where I was down and we won. Or I had an injury and it seems like you’re never going to get better. So I think in terms of individual motivation, I do think that having been an athlete at that level, allowed me to maybe dig deeper in order to maybe do some things, or get through some barriers or obstacles.” Challenges/Successes/Lessons in the Workplace In the workplace, the interviewees recounted severalsituations and overall acknowledgments of obstacles that they may face on a daily basis. As a sport referee,Sarah faced mounting criticism from spectators and players alike – “So when you got kicked back and were told you had a tough game or someone told you (that) you weren’t very good... you crawlinto a shell... and doubts come into your mind that maybe I’m not good enough to be at this level – maybe I should do something else.” During the interviews, a number of participants also mentioned the various gender differences recognized throughout their professional careers as a female in the workplace. Amy, when referring to her leadership style as a professor and business owner, stated that she supposes that she isn’t “bossy”, a term frequently used to describe women in a negative context (Sandberg 2013). Sheila stated that as she signed up for a leadership seminar, one of her colleagues in her
  • 23. office remarked, “Why are you going on this – you’ll just turn into a bitch”. Jenny also observed, “As a woman, people tend to either characterize you as a pushover or a bitch. I’d rather be known as a pushover and surprise people, than be known as a bitch and not be able to change people’s opinions.” Often, the women have had to prove themselves to their fellow colleagues and employees in previously male-dominated industries. Synthia, the first female Battalion Chief of the local Fire Department, found that “many of the guys weren’t very accepting of my position at the beginning... it certainly took some time for them to accept me, and ultimately gain their respect, once they realized that I was there to stay.” As an executive in the collegiate sport business industry, Anucha observed, “I have learned over my career that as a woman, when you are direct, you are viewed differently than if you are direct and you are a male… especially in the sports business. So there are times when I have to soften how I come across in order to achieve my goal.” As a basketball coach, Deidre expressed, “For 20 years I was a female coach, coaching a men’s senior team, and I faced a lot of barriers as a female coach… coaching Senior men, and you had to try to push on constructively, despite the traditional stereotypes that surround that line of work... it can be a little more blatant when you’re coaching in terms of the stereotypes you would be up against, but it’s not very dissimilar to the types of barriers you can face as a woman trying to lead in different fields. People tend to be a little more implicit about their types of discrimination in the workplace rather than in sports (where) it can be quite in your face.” Discussion The need to study the female manager’s experience within the workplace, as well as their leadership background, may bring more understanding to the phenomenon known as the ‘female leadership advantage’ (Eagly and Carli 2003). Collegiate athletics are regarded as an ingredient for future success in the workplace, as well as added leadership experience (Loughead 2006). This study aimed to observe these aspects in conjunction with each other, as well as hear first- hand definitions of leadership from female managers. Leadership has historically been a difficult and often, impossible, term to truly define, thus the reasoning for including various categories of leadership (Popper 2004; Judge et al. 2002). While there are many shared adjectives for the leadership definition among the interview participants, it seems that there is one main crossover: the ability to influence others. This
  • 24. important finding provides a unified and interconnected definition for the ambiguous term ‘leadership’, among women with varying experiences, backgrounds, and careers. The ability to influence and empower others (whether colleagues, employees, or employers) from your job position seems to be an integral skill of a successfulleader (Eagly 2007). As previously mentioned, the definition of leadership identified by the interviewees falls closely in line with the theory of transformational leadership, by inspiring or influencing others to be the best they can be (Hawkins and Tolzin 2002). I originally hypothesized that there would be leadership philosophy differences among the interviewees from the United States,Ireland, and the non-sport participants. According to the interviewee transcripts, the overall definition of leadership did not differ among participant groups. The personal leadership philosophies did differ but only on an individual basis; the individual differences seemed related to the participant’s careers and workplace dynamic. There are various implications for the future by looking at the interview transcripts and comparing the background experiences of the participants. For example, regardless of the participant’s motivation to play sport and their home country, it seems that the experience of collegiate athletics itself leads to similar lessons and takeaways for the future. The Irish female managers mentioned the social benefits from college sports more frequently than the U.S. participants as a motivational factor or reason for deciding to play. This may tie into the often- professional collegiate athletic system in place in the United States, as student athletes can sometimes earn full scholarships to attend a university. With the increased costs of tuition in the United States,reaching as much as $50,000 a year in some private institutions, the competitive nature of high school athletes to strive for scholarships is steadily mounting year to year (Avery and Turner 2012). While the motivations to play sport fell in line with the related cultural perspectives, it seems as if each collegiate athletic experience, regardless of the country, taught similar leadership skills and expectations, as the participants still expressed similar definitions of leadership and skills needed for their careers. It also implies that the participants who did not participate in collegiate athletics also shared similar experiences that taught them leadership skills for the future. The non-sport participants further articulated that they believe familial circumstances and family structure helped spur their leadership capabilities at a young age. Another implication from the interview transcripts suggests the ongoing struggles of females within the workplace, especially in typically male-dominated industries. While the interviewees did not mention the ‘female glass ceiling’ theory explicitly, many of them still recounted stories of stereotyping, discrimination, and overcoming various obstacles in the workplace (Eagly and Carli 2003). While there is evidence that the gender gap in the workforce is
  • 25. slowly closing, there is still a long way to go to help women and their colleagues transition to a more accepting environment (Eagly 2007). Perhaps diversity training, deeper understanding of stereotypical ideas, and the presence of more women will help close this gap even more. Each of the participants, regardless of their background, recounted an incident of overcoming obstacles in the workplace. While the participants with collegiate athletic backgrounds frequently narrated incidents both from collegiate sports and from the workplace, a majority felt that overcoming the challenges in sport helped prepare them even more for the workplace. Future Topics to Consider There are severaltopics from this study that should be considered for future research. Firstly, the Born vs. Made debate was unintentionally mentioned by three of the interviewees. Sarah expressed, “I think the thing that can be taught in college is how to deal with people – how to manage people, I think can be taught. But a natural leader doesn’t come from college background – it’s not something you can be taught – you either have those characteristics or you don’t”. The Born vs. Made debate begins historically with the Great Man theory, which was proposed by Thomas Carlyle in 1907 (Doh 2003). The theory suggests that the ultimate leader is determined at birth, and separates himself as a leader from that moment on due to being a natural born leader (Zaccaro 2007). All three of the interviewees suggest that while there may be certain personality characteristics that a person can be born with to help become a better leader, there are also skills and qualities one must learn as well. Specifically related to sport and leadership qualities, Deirdre believes, “I think sport gives you an opportunity to express those sorts of qualities you have; it does certainly challenge qualities you may have and allows you to develop those further. I do think that some of those qualities can be developed, but also think that the roots of them have to be there.” Secondly, all of the subjects in the study who competed in collegiate athletics were apart of various levels of competition – from collegiate athletics in Ireland, to NCAA Division 3, and top NCAA Division 1 programs. Future considerations should explore the effect of these varying competitive levels, as they could also vary the level of dedication, team cohesiveness… surrounding the athletic experience. Thirdly, a majority of the participants (6 out of the 13) competed in collegiate basketball, one competed in soccer,one competed in both cycling and basketball, and one competed in collegiate volleyball. While each of these activities is categorized as a team sports, it may be of interest to explore the differences between team sports and individual sports in relation to
  • 26. leadership skills (Evans et al. 2012). As one participant noted, “Now possibly the only regret I do have is never trying an individual sport. I never tried an individual sport simply because I played basketball, and I’m sure that an individual sport would possibly give you some life long lessons – and team sports would too - and would teach you more about yourself as an individual, than a team sport would because you have other people to rely on”. Along those same lines, all 13 participants are involved in some sort of team setting in their work culture. Whether it may involve temporary teams or permanent teams, it may be interesting for future research to look at subjects who work in independent based work cultures. Possible Limitations The possible limitations of this study should also be considered when analyzing the implications. The small sample of interview participants (13), as well as their convenient manner of sampling, may be possible limitations, as a larger sample may be more representative. The risk of inter-rater reliability is also high, as I solely interpreted the interviews on my own and did not have an extra researcher to control for possible biases. It is also important to keep in mind that there may be individual differences based on collegiate athletic experiences. References Alchian, A.,and Demsetz, H. (1972). Production, information costs, and economic organization, American Economic Review,6(2), 777-795. Avery, C., and Turner, S. (2012). Student loans: Do college students borrow too much? – or not enough, The Journal of Economic Perspectives, 26(1), 165-192. Avolio, B. J., Yammarino, F. J., & Bass,B. M. (1991). Identifying common methods variance with data collected from a single source: An unresolved sticky issue. Journal of Management, 17(3),571-587. Bass,B. M. (1985). Leadership and performance beyond expectations. Free Press; Collier Macmillan. Baum, S., and Ma, J. (2010). Tuition discounting: Institutional patterns at public and private colleges and universities, College Board:Trends in HigherEducation Series,
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  • 31. Appendices Appendix A Quinn Model of Leadership, 1984, Quinn
  • 34. NCAA Student-athlete Participation Rates, 2002-2011, NCAA Appendix D Trends in College Pricing, 2013, College Board