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The Research Team
Principal Researcher: Dr. Kathrine Jackson
Keele University Students’ Union Student Experience Manager: Fay Harris
Research Assistant: Rachel Tang
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Methodology
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Barriers to the Research
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Strand One Findings: Initial Questionnaire Data Reports
HEAR Questionnaire
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Conclusion/recommendations
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Assessment Questionnaire
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International Food Questionnaire
What extra food would you like KeeleSU shop to sell?
Seaweed, biscuits Jasmine Rice, spices Japanese Snacks
Curries Jollof African food
More intercontinental
meals
Waakye African food – Egba,
Amala and Semovita
Halal Fried chicken, macaroni
cheese, more Caribbean
cultural food.
A wider range of chocolate
More Halal options More of an African variety.
Eg. Plantain.
More variation of Chinese
food
Sandwiches. More frozen
ready meals
Chicken Cup noodles and oriental
drinks
Healthy food – brown rice
and rich fibre food
Korean food Erirean Food – iniera
More cakes Tofu Moundazi Samosas
French food – like Japanese Frozen dim sum
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baguettes of good quality
Japanese Snacks Erirean Food – iniera Chinese food
African food Moundazi Samosas Food from Japan and
Hong Kong, like green tea
snacks.
African food – Egba,
Amala and Semovita
Samosa Mexican
A wider range of chocolate Asian veggie Japanese Sweets
More variation of Chinese
food
Bring back the peero and
pocari sweet
Chinese dumplings and
more types of spices and
sauces.
Cup noodles and oriental
drinks
Paneer Chinese food
Do you go to a wholesaler to buy any of your food?
How do you get to the wholesalers?
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What percentage of your weekly food budget do you spend at:
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What other kinds of food would you like to have available at Munch in KeeleSU?
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Conclusions
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Phase Two: Focus Groups
Focus Group One: Pre-Arrival, Welcome and On-Going Support
Pre-Arrival
Welcome Week
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Welcome to Britain
Would it be useful is if there was something similar to the World Festival Launch Party
in international welcome week?
ASK and Student Support
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Improvements to the Services to KeeleSU
Societies
Recommendations
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Focus Group Two: KeeleSU Non-Commercial Services
What KeeleSU does?
What are the most important services?
What three words would you associate with KeeleSU?
Does KeeleSU effectively support international students?
Do you volunteer and what do you think that the benefits of volunteering are?
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What are some of the barriers?
What do you think about ASK?
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Would you like for there to be an ASK advisor who specialises in supporting
international students?
Would you like for there to be specialised support within Jobshop?
What would encourage you to go to Jobshop?
HEAR
Do you have anything else to add?
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Recommendations
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Phase Three: Individual Interviews
Word Festival Individual Interviews
Student One (Vietnamese male) answered questions two, six and ten
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Student Two (Vietnamese male) answered questions three, seven and nine
Student Three (Vietnamese female) answered questions three, five and ten
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Conclusions
Recommendations
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Individual Interviews
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What are the main issues that international students at Keele University face in
general?
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Conclusions
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Do you think that Keele University Enables International Students to Feel Included? If
not, then what could be done to improve this?
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Conclusions
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Recommendations
What do you think is the Value of your Degree in your Home Country?
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Conclusions
Recommendations
What do you think about the fees that you pay and obtaining your visa and visa
extensions?
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Conclusions
More students reported that they had not experienced issues in relation to visas and
tuition fees than did report problems.
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Recommendations
Do you think that the level of your English was good enough for you to undertake your
course and to live in the UK before you started?
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Conclusions
Recommendations
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Do you know students from a range of nationalities or mainly students from your
home country?
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Conclusions
Recommendations
What do you think about Keele University Students’ Union? What could be done to
make its services more relevant to you?
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Conclusions
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Recommendations
Do you feel that you are a part of any community at Keele? Which one(s)? Do you
think that they give you the support that you ideally need?
To what extent do you think that Keele is a global community?
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Conclusions
Recommendations
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Research Relating to International Post-Graduate Students
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Recommendations
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Recommendations for Practice and Future Research
Conclusions from Phase One
Hear Questionnaire
Assessment Questionnaire
KeeleSU Questionnaire
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International Food Questionnaire
Conclusions from Phase Two
Pre-Arrival, Welcome and On-going Support Focus Group
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KeeleSU Focus Group
Conclusions from Phase Three
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What are the main issues that international students at Keele University face in
general?
Do you think that Keele University Enables International Students to Feel Included? If
not, then what could be done to improve this?
Recommendations
What do you think is the Value of your Degree in your Home Country?
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Conclusions
Recommendations
What do you think about the fees that you pay and the process of obtaining your visa
and visa extensions?
Conclusions
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Recommendations
Do you think that the level of your English was good enough for you to undertake your
course and to live in the UK before you started?
Conclusions
Recommendations
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Do you know students from a range of nationalities or mainly students from your
home country?
Conclusions
Recommendations
What do you think about Keele University Students’ Union? What could be done to
make its services more relevant to you?
Conclusions
Recommendations
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What communities do you feel part of at Keele? Do you think that Keele is a global
community?
Conclusions
Recommendations
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Further Reading
Books and Chapters
Journal Articles
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Web Resources
