Businesses are all for its leads. More the number of quality leads, more successful will that business be. Thus, it is quite common that business owners would look forward to increase their customer base. And increasing the customer base is not an easy task to do. It takes times, patience and a lot of effort. When achieved, in the long run, would lead to characteristic growth of a business. Yes, it is a long term process and the pressure ultimately comes on inbound tech support.

1. HOW TOGETMORE
SALESLEADS?
INBOUNDTECHSUPPORT
IdentifyingthetargetaudienceIdentifyingthetargetaudience
CHOOSINGYOURPROMOTIONAL
METHODSINTELLIGENTLY
www.iccs-bpo.com info@iccs.in
Thefirststepundoubtedlyforaleadgenerationisidentifyingthetarget
audience.Onecannotreachtotheiridealcustomersiftheydonothavean
organizedbpocallcenter.Inboundcallcenterserviceswillhelpyouknow
whotheyareandgotheextramiletoperformaresearchonthevisitorsand
potentialconsumers.Theycanfindtherightaudienceforyouandgiveyoua
detailedreportcitingwhotheyare,whattheydo,wheretheylive,howtheir
lifestylesandpersonalitiesare,etc.
Inboundcallcentersolutionscangoalong
waytogenerategoodqualityofleadsfor
yourcompany.Allyouneedisapromo-
tionalplantokickstart.Whenyouhavea
plan,conveyittoyourcallcenterservice
providerinIndia.Youmayalsoconveythe
sametocallcenteroffshore.Discusswith
them thetargetsyouwanttoachieve.Theythem thetargetsyouwanttoachieve.They
canhelpyouachievedesiredresults.
CREATINGASALESFUNNEL
Onceyouareabletoidentifywhom you
wanttotargetandhaveaskedyouinbound
telemarketingproviderstocontactthem.
Buthowwillyougathertheircontactinfor-
mation?Aneasyandlet’ssayandattractive
waytodothatisbyofferingthem alanding
page.Thisiswheretheycansharetheir
contactdetails,preferences,etc.Inreturncontactdetails,preferences,etc.Inreturn
youanofferthem somekindoftakeaway
excitinggifts,couponsorasample.
USINGEMAILNEWSLETTERTOBUILD
RELATIONSHIPS
Tellyourcallcenterinboundservicesto
cultivateaprofessionalrelationship,cultivateaprofessionalrelationship,
now,thatyouareincontactwithyour
prospects.Thiswillenableyoutoconvert
yourleadsintosales.Expertssayoneof
thekeyinstrumentstoinstigateconsis-
tentcommunicationwithyourcustomers
istosendthem newsletters.
USESOCIALMEDIATOCONNECT
ANDENGAGE
Now,callcentercompanieshaveexpandedtheirgenre.Call
centersolutionsprovideonsiteassistancetotheirusers
throughonlinechatbots.Additionally,socialmediacanalso
cometorescue.Facebook,Twitter,LinkedInandInstagram
profilescanbecreatedonbehalfofthecompany.
Thisgivesyourcompanythechanceto
engagewithyourcustomers
individuallyandresolvetheirgrievances
andlookaftertheirneeds.Whenyou
resolvetheircaseortakeprompt
action,moreandmoreaudienceswill
startengagingwithyourcompany.
REVISITTHECLOSEDORLOST
OPPORTUNITIES
Well,thesearetoughtoreconsiderbutyes,thesecan
certainlyworkattimes.Youneverknowwhichones(pre-
viouslyusedmethods)canplayapivotalroleinenhanc-
ingyourbusinessleadsthistime.Theclosedorlost
opportunitiesarethosethatalreadyknowwhatyour
companycandoorhowitfunctions.Itmightbea
productdemooradiscoverycallfrom yourcallcenter
outboundormaybeaninboundone.
Asinboundcallcenterservicesarehaveminimalcallcenterrates,itturnsout
tobeaverymuchcosteffectivewaytoenhancebusinessleads.Furthermore,
withtheirhelpyouwouldbeabletomaintainsaleswiththenumerousways
itsfunctions.Itcanreallybebeneficialtoanykindofbusiness.