Julia Ostrowski
1 SlideShare 1 Following
Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Operations Analyst, Customer Advocacy
Industry
Telecom / Mobile
About
Work with product specialists in email and online promotion of new product and service offerings. Serve as primary Salesforce resource for Customer Advocacy team for data-governance issues. Produce quarterly analytics reports, as well as on-demand custom reports for Customer Advocacy, Logistics, Entitlement, and Finance teams. Create and manage audits to ensure entitlement accuracy for Support customers (SKUs, support contract details). - Created insightful custom Salesforce reports and dashboards, giving essential 'at-a-glance' insight to core business units, allowing for better management of critical KPIs. - Developed and executed new product-pilot program with internal and externa...
Contact Details
Tags
aos & cppm
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Presentations

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Aos & cppm integration & testing document for eap tls & eap peap

9 years ago • 5045 Views
Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Operations Analyst, Customer Advocacy
Industry
Telecom / Mobile
About
Work with product specialists in email and online promotion of new product and service offerings. Serve as primary Salesforce resource for Customer Advocacy team for data-governance issues. Produce quarterly analytics reports, as well as on-demand custom reports for Customer Advocacy, Logistics, Entitlement, and Finance teams. Create and manage audits to ensure entitlement accuracy for Support customers (SKUs, support contract details). - Created insightful custom Salesforce reports and dashboards, giving essential 'at-a-glance' insight to core business units, allowing for better management of critical KPIs. - Developed and executed new product-pilot program with internal and externa...
Tags
aos & cppm
See more