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Judith M. Rowe
Atlanta GA (770) 843-1952
Outstanding administrative assistant with a successful track record of supporting key executives
in several industries. Served as point person for managers, clients and vendors to ensure
proper lines of communications. Recognized for accuracy, diplomacy and effectively delivering
a high volume of work within tight budgets and timeframes.
· Administrative Skills – correspondence and document preparation, travel/meeting
coordinator, conference liaison, expense report preparation and tracking , facilitated
overhaul of filing system, client and vendor file maintenance, receptionist relief,
departmental training coordinator, internet research
· Organizing – Setting priorities, developing work plans, administering, facilitating
· Problem Resolution – Identify problem, determine course of action to take and resolve
TLC Sitters of Atlanta, Inc., Roswell, GA March 2012 - Present
Maintains list of caregivers showing coverage area and available dates for assignments. This
includes adding them to the database, updating all appropriate lists, distributing these lists to
Responsible for updating client database. This would include renewals, purging non-renewing
clients, adding new clients, updating existing client information.
Fulfill clients' requests for caregiver needs. Clients include individuals, groups, hotels, corporate
conferences and churches.
Maintain client and caregiver booking log,
Responsible for coordinating the job fair. This entails accepting applications, entering them into
the database, contacting applicants for interviews, checking applicants' references, performing
background checks, and coordinating the follow-up orientation.
Independent Contractor 2007 – 2012
Provided administrative services to various businesses. General typing, filing, copying, ordering
supplies, prepared expense reports and maintain reimbursement log, sort and deliver mail and
facsimiles, made travel arrangements.
Aon Consulting, Inc., Atlanta, GA 1998 – 2007
Administrative Assistant, Health & Welfare Practice 1998 – 2003
Assisted in Request for Proposal (RFP) and Request for Information (RFI) responses for
private and public sector, created PowerPoint presentations, set up web casts, internet
research for client projects, organize and oversee client meeting logistics.
Responsible for Atlanta Aon University – coordinated vendor lunch-and-learn visits for the
department. This included contacting the vendor, setting up the meeting, registering
attendees, tracking attendance for year-end review.
Managed agent licensing for department (included residential and non-residential licensing).
Acclaimâ (claims analysis data reporting system) report preparation and production for
numerous offices through the firm.
Responsible for the Health & Welfare Regional Training sessions to include coordinating
speakers, preparing presentations and handouts for sessions, monitored sessions to keep on
track, arranged travel for all out-of-town speakers and attendees, catering arrangements for
breakfast and lunch, dinner arrangements and transportation.
Coordinator for conversion of filing system and off-site storage, maintained department library
and publication renewals and orders, general typing, filing, copying, ordering supplies,
prepared expense reports and maintain reimbursement log, receptionist back-up, sort and
deliver mail and facsimiles, made travel arrangements, maintained vendor files.
Member of the Social Committee for Aon functions.
Executive Assistant, State and Local Government Practice 2003 – 2007
Assisted the National Practice Leader in establishing the State and Local Government (SALG)
Practice dealing exclusively with public sector entities.
Searched websites and worked with bid service to receive new business leads. Assisted in RFP
and RFI responses on a national basis. Managed the SALG new business pipeline report. This
included finding new leads, logging them into the pipeline report, distributing to appropriate
offices, keeping track of whether or not a response was submitted, and outcome of bid. This
report was sent to the National SALG Practice Council members and other top management on
a weekly basis.
Logistics coordinator for SALG Practice Council meetings. Included arranging meeting place,
preparing all speaker presentations and handouts, air, hotel, ground transportation, meals, etc.
for all attendees.
Conference champion for the State and Local Government Benefits Association (SALGBA)
conference held annually
General typing, filing, copying, ordering supplies, receptionist back-up, PowerPoint
presentations, handled organizational membership renewals; coordinated travel for
department; prepared expense reports and maintain reimbursement log.
Co-chair of the Aon Community Involvement Committee
SUMMARY OF QUALIFICATIONS
·MS Office (Word, Excel, PowerPoint, Outlook, Publisher, Works)
·Advanced internet research
·Lotus Notes 6.5
·Corporate training on communication skills
·Training on diversity in the workplace
2012 – Present
TLC Sitters of Atlanta, Inc.
1998 – 2007
1990 – 1998
HealthPlan Management Services Inc. (now Mercer)