Juan David Ibarra Salcedo

Colombia Colombia

BPO Expert - Six Sigma Black Belt

Telecom / Mobile

Personal Summary I am a successful and highly motivated leader with more than ten years of experience managing quality,training, HR and operational teams. My success lies in recognizing that competent and motivated team members work better and in driving through initiatives which enable them to get there. This, together with a focus on improving customer service, efficiency and quality makes a highly successful team. I want to use my skills and abilities to help companies to deliver a world-class service through inspiring the staff to balance the need for change with the needs of their people, always considering that the goal is to deliver the best service and satisfy all of our client n...