Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Director of Fitness to Practise at General Dental Council
Industry
Government / Military
About
A solicitor with a background in medical and public law, I have specialised in healthcare regulation since 2006. Appointed as Director of Fitness to Practise at the GDC in December 2014, I am leading a significant change and continuous improvement programme aimed at restoring all of the Professional Standard Authority's standards for Fitness to Practise and re-establishing the GDC as a fair, right-touch, high performing regulator in the eyes of the other regulators, the public and the dental profession.
- Presentations
- Documents
- Infographics
50 Customer Service Quotes You Need to Hang In Your Office
Desk
•
11 years ago
What customers really think - 30 stats on customer expectations and attitudes to customer service
Andy Hanselman
•
13 years ago
Customer Service Basics
Stephanie Orange
•
15 years ago
Customer service training[1]
loryn_aquino
•
11 years ago