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32| May 2015 | restaurant| bighospitality.co.uk
Strap
Gross
marginsEating challenges are big business for many restaurants
but do they make financial sense and what place do they
have within an industry that’s increasingly trying to
avoid excess and waste?
theworlds50best.com | restaurant| May 2015 | 33
Words/Joe Lutrario
P
anic is setting in. Ladish
optimism has given way to more
grown-up concerns as we silently
contemplate the ways one can
disgrace themselves while
participating in an eating challenge and how
much fun the local newspaper is going to have
with its headline if we expire mid chomp.
After three minutes of our 10 minute time
limit has ticked by we decide that this eight
inch-high monster of a burger is a tall order,
and a few minutes later we realise that all hope
is lost: we’re not even going to come close to
beating Red Dog Saloon’s Devastator burger,
not to mention the plus-sized milkshake and
fries that flank it.
Punters have never been keener to put their
money where their mouth is, it seems. Eating
challenges are big business for many
restaurants. Around 60 people attempt The
Devastator Challenge across Red Dog Saloon’s
two London restaurants each week and this
3,000 calorie bruiser has a suitably-hefty price
tag of £27.50.
The US-made TV programme Man v. Food –
which has been endlessly repeated in the UK
– can take much of the credit for bringing this
greasy portion of US food culture to the
UK masses.
Eating challenges can no longer be
considered niche and a number of larger
restaurant and pub entities are now getting
in on the action. Not least managed pub giant
eating challenges
As our obesity rate attests,
excessive eating is an
ingrained part of our
culture. It’s just a normal
thing for Americans and
a natural fit for Stax
Spirit, which runs a number of challenges across
its brands including Flaming Grill’s Trashcan
Challenge, featuring a large rack of ribs, a burger,
chilli sundae, chicken skewer, onion rings and a
somewhat tokenistic serving of baked beans all
presented on a full-size dustbin lid.
But is it all getting a bit out of hand? Earlier
this year The Corner Café in Portishead, near
Bristol, launched what it claimed to be Britain’s
biggest ever breakfast containing 8,000 calories.
Challengers have one hour to complete the
£15 meal and – unsurprisingly – nobody has
come close to clearing their plate within the
time allotted or, indeed, finished the 59-item
meal at all.
Red Dog Saloon’s challenge is tough – just 6%
of hopefuls manage to complete it – but the
problem is the time limit rather than the total
volume of food: we both pretty much finish
our meals, it just takes us twice the time allotted.
And it must be said that this is a truly excellent
burger, although its meaty allure does start to
dwindle as the challenge progresses.
Here’s looking at goo: Restaurant
attempts The Devastator Challenge
34| May 2015 | restaurant| bighospitality.co.uk
Three 6oz beef patties carefully
cooked to a blushing pink, a
handful of pulled pork, six
rashes of thick-cut bacon, six
slices of American cheese,
barbecue sauce, lettuce, tomato
and a few pickles. The thought of
undertaking something similar but
made with poor quality ingredients –
let’s face it, a lot of restaurants serve
total rubbish to keep food costs in check
– makes us shudder.
Eating challenges are a US export
through and through and the spike of
popularity they are currently enjoying in the
UK can be directly attributed to our seemingly
insatiable appetite for American food. But as
Red Dog Saloon founder Tom Brooke explains,
the model in the US is rather different.
“In the States eating challenges are designed
to be very difficult to complete because those
that triumph don’t have to pay for it. In the UK,
challenges tend to be a bit easier but those that
succeed still have to pay.” Diners who complete
The Devastator Challenge receive a T-shirt and
– if they’re quick enough – their name on the
restaurant’s wall of fame. The fastest ever time
for the challenge is three and a half minutes, set
by an American competitive eating champion.
Apparently he didn’t chew much.
“As our obesity rate attests, excessive eating is
an ingrained part of our culture,” says Bea Vo,
the Virginia-born restaurateur behind Soho’s
Stax Diner. “Every town has a pie-eating contest
and kids in high school will do silly challenges in
the canteen until milkshake starts coming out of
their noses. It’s just a normal thing for
Americans and a natural fit for Stax.”
Vo launched Stax Diner’s eating challenge at
the beginning of the year. It’s a similar spread to
Red Dog Saloon: a huge burger made with five
beef patties, family-size fries and a double
milkshake. Arranged as a year-long tournament,
it’s rather more involved than most other
challenges. Each month the fastest finisher is
declared the winner and at the end of the
year the 12 finalists will go head to head to
win a £500 Stax Diner gift voucher.
“The burger isn’t too bad, the
milkshake is the killer. People usually
leave it until last – every sip is like
torture. I enjoy watching the light go
out in the eyes of some of our more
macho contestants when they
realise they can’t go any further,”
says Vo. In common with most
other quality restaurants, Stax
Diner makes some money on the
food it sells for eating challenges but does
take a slight hit on the margin.
Responsible retailing?
We waddle from Red Dog Saloon largely
unscathed. We wouldn’t have been the first
journalists to come unstuck while getting a bit
Gonzo with an eating challenge. Last year, two
reporters from Brighton newspaper The Argus
were hospitalised after sampling a chilli burger
made with a sauce that’s claimed to be more
potent than a policeman’s pepper spray from
Hove burger joint Burger Off.
Red Dog Saloon’s Hot Wings Challenge is one
of the UK’s most notorious heat-based
challenges. Contestants must consume six
chicken wings slathered in its homemade hot
sauce, which is packed with Naga Viper
peppers, within 10 minutes and then endure a
further five minutes of ‘burn time’ before
The milkshake is the killer.
People usually leave it till
last –every sip is like
torture. I enjoy watching
the lights go out in some
of our macho contestants
Bin there, failed it: Flaming Grill’s dustbin lid challenge is only for
those who think big is beautiful
Restaurant goes large...
Forget the MP expenses scandal, WikiLeaks and even Watergate. Restaurant’s editorial team
redefines investigative journalism as it takes on Red Dog Saloon’s The Devastator Challenge.
Turn the page to see how we did...
theworlds50best.com | restaurant| May 2015 | 35
leaving the table or having a drink.
While chillies aren’t toxic, the shock of
ingesting large quantities can have serious
consequences, particularly for those with
underlying health conditions. As such, nearly
all restaurants that offer a heat-based eating
task will ask the participant to sign a waiver
absolving the venue of all liability for what
may occur during or after the challenge. Vo
at Stax diner asks those that attempt her
challenge to sign a waiver too after one of her
staff experienced heart palpitations half way
through the meal.
With allergies and customer wellbeing in
general very much at the forefront, all this begs
the question: can challenges that require
people to eat so much food they throw up or
consume so much chilli they experience
excruciating pain be considered responsible?
“In this day and age people should be
responsible for their own actions. It’s the
customer’s responsibility to know their own
limits,” is Brooke’s matter-of-fact reply.
But isn’t he encouraging reckless
behaviour by offering the challenge in the
first place? “I don’t see it like that. These
people are grown-ups. When people do
the Hot Wings Challenge and it all gets a
bit much – they’re still smiling,” says
Brooke, who did apparently incur the
wrath of his mother for making his little
brother and business partner Will a
guinea pig when developing the Hot
Wings Challenge.
“We have had a few people go to
hospital,” he later admits. “But they just
panicked. Chillies don’t do long term damage –
there wasn’t really anything wrong with them.
One guy had put away a lot of booze and I think
the chilli pushed him over the edge. His blood
pressure was dropping so the paramedics
decided to take him in. But that’s just a couple
of people out of thousands of challengers.”
Wastage problems
Then there’s the issue of what’s left when the
challenger throws in the towel. Clearly
restaurants are in the business of consumption
and some plate waste is inevitable but,
arguably, the more extreme volume-based
eating challenges – including the Corner
Cafe’s aforementioned 8,000
calorie breakfast – are inherently
extremely wasteful.
At Red Dog Saloon we both finish
the vast majority of meals each leaving
no more than 10% on the plate. Brooke
says this is typical and that it’s rare for a
significant amount of the food to be left
on the plate, as people continue to eat
beyond the finishing line.
At Stax Diner, Vo says the plate waste
associated with her challenge is
comparable to a regular meal. “We
designed the challenge to be doable – it’s
not like some of the stuff you see on Man v.
Food. I could do it with a bit of practice. Only
10% of people might finish it, but in nearly all
cases the plate waste is quite low. People
know they’re paying for it and make a sincere
effort to finish it,” she says. “I sell US comfort
food and people do come in with eyes that are
bigger than their stomachs so there’s always
going to be some food waste.”
Casual dining chain MeatLiquor is one of the
few UK businesses to give away a meal if the
challenger is successful. The Triple Chilli
Challenge comprises a chilli burger, chilli dog
In this day and age people
should be responsible for
their own actions. It’s the
customer’s responsibility
to know their own limits
Stack it high and watch ’em struggle: Stax Diner’s eating challenge
includes a five patties burger, family-size fries and double milkshake
Eating Challenges
theworlds50best.com | restaurant| May 2015 | 37
and chilli fries. It’s spicy but it’s not a chilli-heat
challenge, like Red Dog Saloon’s. The problem is
eating it within a 10 minute window.
The cost of The Triple Chilli Challenge is
£24, the total menu price of the three dishes.
MeatLiquor only takes a hit if the diner beats the
clock, but with a comparatively high success
rate of 30% the restaurant has to give away quite
a lot of its food. Interestingly, MeatLiquor
co-founder Yianni Papoutsis notes that male
challenges outnumber females 10 to one but
that females that enter the challenge are far
more likely to succeed.
So with most restaurants selling food
at a reduced margin and sometimes even
at a loss, why do they do it? For starters it’s
the spectacle it creates. The MeatLiquor
Triple Chilli Challenge is quite something
to watch: a member of staff stands next
to the competitor (or often competitors)
armed with a stopwatch and a megaphone
and commentates throughout. People tend
to stand around and watch and there is
much whooping and
hollering, chiming nicely
with MeatLiquor’s boozy,
hedonistic vibe.
The focal point that an eating
challenge creates is also the key
motivator for Tom Brooke. “We
run lively venues with a party
atmosphere. People love to spectate
and crowd round the competitor’s
table to cheer them on. It makes for a
memorable night out,” he says.
Then there’s the PR and marketing
aspect. The six-strong Mission Burrito
group runs a Lucha Libre Man v. Burrito
challenge. There are two variants to make
the challenge more accessible, a double
burrito (£10) and a triple burrito (£15)
weighing in at around 2kg. Founder Jan
Rasmussen says the Man v. Burrito started
as a one off promotion to fill restaurants on
Valentine’s Day, but the huge traction it gets
on social media has seen it become a
permanent fixture.
“Each restaurant does 12 a week on average
so it’s not that big a bit of the business but nearly
everyone posts on social media. The burrito is
very long – we had to source special 90cm trays
from the US – so it has a lot of photographic
impact. Facebook and Twitter are the core
channels but we’ve had people doing Vine
videos of the challenge from beginning to end,”
says Rasmussen.
Eating challenges would also appear to be
We have had a few people
go to hospital. But they
just panicked. Chillies
don’t do long term damage
catnip to some national newspapers, not least
The Daily Mail which runs dozens of stories a
year on them. Its website is the most viewed
news source online so the PR value of appearing
on it is not to be scoffed at.
For many businesses that sort of exposure is
worth the price of a free T-shirt and the odd
unscheduled deep clean of the toilet cubicle.
“There have been a couple of people puking,”
concedes Papoutsis. “But we won’t be naming
and shaming. What happens in MeatLiquor
stays in MeatLiquor.”
Size really does matter: as Mission Burrito group’s whopper of a
burrito amply testifies
...and ends larger, but as losers

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Restaurant editorial team takes on Red Dog Saloon's burger eating challenge

  • 1. 32| May 2015 | restaurant| bighospitality.co.uk Strap Gross marginsEating challenges are big business for many restaurants but do they make financial sense and what place do they have within an industry that’s increasingly trying to avoid excess and waste?
  • 2. theworlds50best.com | restaurant| May 2015 | 33 Words/Joe Lutrario P anic is setting in. Ladish optimism has given way to more grown-up concerns as we silently contemplate the ways one can disgrace themselves while participating in an eating challenge and how much fun the local newspaper is going to have with its headline if we expire mid chomp. After three minutes of our 10 minute time limit has ticked by we decide that this eight inch-high monster of a burger is a tall order, and a few minutes later we realise that all hope is lost: we’re not even going to come close to beating Red Dog Saloon’s Devastator burger, not to mention the plus-sized milkshake and fries that flank it. Punters have never been keener to put their money where their mouth is, it seems. Eating challenges are big business for many restaurants. Around 60 people attempt The Devastator Challenge across Red Dog Saloon’s two London restaurants each week and this 3,000 calorie bruiser has a suitably-hefty price tag of £27.50. The US-made TV programme Man v. Food – which has been endlessly repeated in the UK – can take much of the credit for bringing this greasy portion of US food culture to the UK masses. Eating challenges can no longer be considered niche and a number of larger restaurant and pub entities are now getting in on the action. Not least managed pub giant eating challenges As our obesity rate attests, excessive eating is an ingrained part of our culture. It’s just a normal thing for Americans and a natural fit for Stax Spirit, which runs a number of challenges across its brands including Flaming Grill’s Trashcan Challenge, featuring a large rack of ribs, a burger, chilli sundae, chicken skewer, onion rings and a somewhat tokenistic serving of baked beans all presented on a full-size dustbin lid. But is it all getting a bit out of hand? Earlier this year The Corner Café in Portishead, near Bristol, launched what it claimed to be Britain’s biggest ever breakfast containing 8,000 calories. Challengers have one hour to complete the £15 meal and – unsurprisingly – nobody has come close to clearing their plate within the time allotted or, indeed, finished the 59-item meal at all. Red Dog Saloon’s challenge is tough – just 6% of hopefuls manage to complete it – but the problem is the time limit rather than the total volume of food: we both pretty much finish our meals, it just takes us twice the time allotted. And it must be said that this is a truly excellent burger, although its meaty allure does start to dwindle as the challenge progresses. Here’s looking at goo: Restaurant attempts The Devastator Challenge
  • 3. 34| May 2015 | restaurant| bighospitality.co.uk Three 6oz beef patties carefully cooked to a blushing pink, a handful of pulled pork, six rashes of thick-cut bacon, six slices of American cheese, barbecue sauce, lettuce, tomato and a few pickles. The thought of undertaking something similar but made with poor quality ingredients – let’s face it, a lot of restaurants serve total rubbish to keep food costs in check – makes us shudder. Eating challenges are a US export through and through and the spike of popularity they are currently enjoying in the UK can be directly attributed to our seemingly insatiable appetite for American food. But as Red Dog Saloon founder Tom Brooke explains, the model in the US is rather different. “In the States eating challenges are designed to be very difficult to complete because those that triumph don’t have to pay for it. In the UK, challenges tend to be a bit easier but those that succeed still have to pay.” Diners who complete The Devastator Challenge receive a T-shirt and – if they’re quick enough – their name on the restaurant’s wall of fame. The fastest ever time for the challenge is three and a half minutes, set by an American competitive eating champion. Apparently he didn’t chew much. “As our obesity rate attests, excessive eating is an ingrained part of our culture,” says Bea Vo, the Virginia-born restaurateur behind Soho’s Stax Diner. “Every town has a pie-eating contest and kids in high school will do silly challenges in the canteen until milkshake starts coming out of their noses. It’s just a normal thing for Americans and a natural fit for Stax.” Vo launched Stax Diner’s eating challenge at the beginning of the year. It’s a similar spread to Red Dog Saloon: a huge burger made with five beef patties, family-size fries and a double milkshake. Arranged as a year-long tournament, it’s rather more involved than most other challenges. Each month the fastest finisher is declared the winner and at the end of the year the 12 finalists will go head to head to win a £500 Stax Diner gift voucher. “The burger isn’t too bad, the milkshake is the killer. People usually leave it until last – every sip is like torture. I enjoy watching the light go out in the eyes of some of our more macho contestants when they realise they can’t go any further,” says Vo. In common with most other quality restaurants, Stax Diner makes some money on the food it sells for eating challenges but does take a slight hit on the margin. Responsible retailing? We waddle from Red Dog Saloon largely unscathed. We wouldn’t have been the first journalists to come unstuck while getting a bit Gonzo with an eating challenge. Last year, two reporters from Brighton newspaper The Argus were hospitalised after sampling a chilli burger made with a sauce that’s claimed to be more potent than a policeman’s pepper spray from Hove burger joint Burger Off. Red Dog Saloon’s Hot Wings Challenge is one of the UK’s most notorious heat-based challenges. Contestants must consume six chicken wings slathered in its homemade hot sauce, which is packed with Naga Viper peppers, within 10 minutes and then endure a further five minutes of ‘burn time’ before The milkshake is the killer. People usually leave it till last –every sip is like torture. I enjoy watching the lights go out in some of our macho contestants Bin there, failed it: Flaming Grill’s dustbin lid challenge is only for those who think big is beautiful Restaurant goes large... Forget the MP expenses scandal, WikiLeaks and even Watergate. Restaurant’s editorial team redefines investigative journalism as it takes on Red Dog Saloon’s The Devastator Challenge. Turn the page to see how we did...
  • 4. theworlds50best.com | restaurant| May 2015 | 35 leaving the table or having a drink. While chillies aren’t toxic, the shock of ingesting large quantities can have serious consequences, particularly for those with underlying health conditions. As such, nearly all restaurants that offer a heat-based eating task will ask the participant to sign a waiver absolving the venue of all liability for what may occur during or after the challenge. Vo at Stax diner asks those that attempt her challenge to sign a waiver too after one of her staff experienced heart palpitations half way through the meal. With allergies and customer wellbeing in general very much at the forefront, all this begs the question: can challenges that require people to eat so much food they throw up or consume so much chilli they experience excruciating pain be considered responsible? “In this day and age people should be responsible for their own actions. It’s the customer’s responsibility to know their own limits,” is Brooke’s matter-of-fact reply. But isn’t he encouraging reckless behaviour by offering the challenge in the first place? “I don’t see it like that. These people are grown-ups. When people do the Hot Wings Challenge and it all gets a bit much – they’re still smiling,” says Brooke, who did apparently incur the wrath of his mother for making his little brother and business partner Will a guinea pig when developing the Hot Wings Challenge. “We have had a few people go to hospital,” he later admits. “But they just panicked. Chillies don’t do long term damage – there wasn’t really anything wrong with them. One guy had put away a lot of booze and I think the chilli pushed him over the edge. His blood pressure was dropping so the paramedics decided to take him in. But that’s just a couple of people out of thousands of challengers.” Wastage problems Then there’s the issue of what’s left when the challenger throws in the towel. Clearly restaurants are in the business of consumption and some plate waste is inevitable but, arguably, the more extreme volume-based eating challenges – including the Corner Cafe’s aforementioned 8,000 calorie breakfast – are inherently extremely wasteful. At Red Dog Saloon we both finish the vast majority of meals each leaving no more than 10% on the plate. Brooke says this is typical and that it’s rare for a significant amount of the food to be left on the plate, as people continue to eat beyond the finishing line. At Stax Diner, Vo says the plate waste associated with her challenge is comparable to a regular meal. “We designed the challenge to be doable – it’s not like some of the stuff you see on Man v. Food. I could do it with a bit of practice. Only 10% of people might finish it, but in nearly all cases the plate waste is quite low. People know they’re paying for it and make a sincere effort to finish it,” she says. “I sell US comfort food and people do come in with eyes that are bigger than their stomachs so there’s always going to be some food waste.” Casual dining chain MeatLiquor is one of the few UK businesses to give away a meal if the challenger is successful. The Triple Chilli Challenge comprises a chilli burger, chilli dog In this day and age people should be responsible for their own actions. It’s the customer’s responsibility to know their own limits Stack it high and watch ’em struggle: Stax Diner’s eating challenge includes a five patties burger, family-size fries and double milkshake Eating Challenges
  • 5. theworlds50best.com | restaurant| May 2015 | 37 and chilli fries. It’s spicy but it’s not a chilli-heat challenge, like Red Dog Saloon’s. The problem is eating it within a 10 minute window. The cost of The Triple Chilli Challenge is £24, the total menu price of the three dishes. MeatLiquor only takes a hit if the diner beats the clock, but with a comparatively high success rate of 30% the restaurant has to give away quite a lot of its food. Interestingly, MeatLiquor co-founder Yianni Papoutsis notes that male challenges outnumber females 10 to one but that females that enter the challenge are far more likely to succeed. So with most restaurants selling food at a reduced margin and sometimes even at a loss, why do they do it? For starters it’s the spectacle it creates. The MeatLiquor Triple Chilli Challenge is quite something to watch: a member of staff stands next to the competitor (or often competitors) armed with a stopwatch and a megaphone and commentates throughout. People tend to stand around and watch and there is much whooping and hollering, chiming nicely with MeatLiquor’s boozy, hedonistic vibe. The focal point that an eating challenge creates is also the key motivator for Tom Brooke. “We run lively venues with a party atmosphere. People love to spectate and crowd round the competitor’s table to cheer them on. It makes for a memorable night out,” he says. Then there’s the PR and marketing aspect. The six-strong Mission Burrito group runs a Lucha Libre Man v. Burrito challenge. There are two variants to make the challenge more accessible, a double burrito (£10) and a triple burrito (£15) weighing in at around 2kg. Founder Jan Rasmussen says the Man v. Burrito started as a one off promotion to fill restaurants on Valentine’s Day, but the huge traction it gets on social media has seen it become a permanent fixture. “Each restaurant does 12 a week on average so it’s not that big a bit of the business but nearly everyone posts on social media. The burrito is very long – we had to source special 90cm trays from the US – so it has a lot of photographic impact. Facebook and Twitter are the core channels but we’ve had people doing Vine videos of the challenge from beginning to end,” says Rasmussen. Eating challenges would also appear to be We have had a few people go to hospital. But they just panicked. Chillies don’t do long term damage catnip to some national newspapers, not least The Daily Mail which runs dozens of stories a year on them. Its website is the most viewed news source online so the PR value of appearing on it is not to be scoffed at. For many businesses that sort of exposure is worth the price of a free T-shirt and the odd unscheduled deep clean of the toilet cubicle. “There have been a couple of people puking,” concedes Papoutsis. “But we won’t be naming and shaming. What happens in MeatLiquor stays in MeatLiquor.” Size really does matter: as Mission Burrito group’s whopper of a burrito amply testifies ...and ends larger, but as losers