1. "
IInterContinental Hotels Group
JoAnn Presslev&7
Has Successfully Completed the
Holiday Inn General Manager Program
------~M~~2~~oo-s_______
Date
As Set Forth By InterContinental® Hotels Group
Steve Po~~ 6i~ fJedu~mctmPresident, The Americas Talent Development & Learning

2. This certificate MUST be kept in your files for Quality Assurance Inspections.
Total Tee
•
JoAnn PreSsle)J
Has successfully completed HTTS Training
~Hilton Implementation Management
~ Hotel Code , Position or Title
HiltOn ~0,11~ os;ouo2

3. •
INTERCONTI NE NTAl~
HOTELS GRO U P
IHG PMS Certification
This is to certify that:
Joann ~ressl~lf"-"
has demonstrated competence in the skills associated with the installation, configuration, and training
of Opera property management software in the InterContinental Hotels Group environment.
Granted this 9th day of April, 2004.
')
~s~
IHG Representative Manav:s/Signature