1. PROFILE
H. D. Industrial Engineer and PDD
(IESE) in Business Administration,
Quadrilingual, with large IT
background in Finance, Insurance,
Industry, Hotels/Tourism, Legal,
Sportive events and Public sectors,
building effective & scalable
solutions. Track record of selling /
implementing successful IT
projects with efficacy.
JAUME SOLÉ PONT
IT CONSULTING & INNOVATION BROKER
I’m a Self-driven and self-reliant professional who…
Likes to set bold goals and Lead by example, with…
Passion to motivate people and build talented/performing teams
Experienced working at C-level & embed technology into business heart...
Selling know-how & solutions in EMEA geography and IT Support WW
Brave & creative with strong cost effective & problem solving approach
Learning agility and curious about technology, its trends and innovation
No worries about confrontation and working under pressure
I love to solve needs working closely with clients
Barcelona, SPAIN E-08034
+34 639 711 716 | sole.pont.jaume@gmail.com
www.linkedin.com/in/jaumesole
EXPERIENCE AREAS
IT CONSULTING SALES MANAGER
IT PROJECT MANAGER
IT DEPT MANAGER
IT CLIENT RELATIONS & SUPPORT MGR
OTHER AREAS
2. SALES
More than 10 years of
experience in selling
consulting solutions (in
ORACLE, DEC, PEARSON
and others) including BI &
Warehouse projects and
its delivery
JAUME SOLÉ PONT
Mastery of Sales tasks and responsibilities:
Sales Cycle
BIW & DB presales
Post-sales Delivery
Staff Management
Administration
Some Achievements:
I sold, designed, built & operated an Analytics BI systems
integration based on KPI Dashboards & Reports,
processing more than 50,000 items per day in real time
on 10 sites, to help top management / staff on their daily,
weekly, monthly, quarterly and YTD business control...
(contact me to discover which were the KSFs to sell it!)
I achieved a threefold revenue increase in 2 years in DEC
Barcelona centre, leading to decision to open new centres
in Bilbao and Valencia
EXPERIENCE
AREA:
3. IT MGR
Broad experience in
almost all areas of IT
developed in multiple
world class companies,
architectures and
scenarios, managing...
JAUME SOLÉ PONT
People management
Budget & cost centre, methodologies
IT Strategy, IT Project Sales
Sistems & Networks
Web servers
Programming & Scripting
Some Achievements:
I took responsibility of an Internet Business Line
in red numbers and reverted it to profit in two
quarters
I redesigned, built and operated a new ORACLE
Consulting recruitment process, reducing the
avg hiring time from 118 days to 57, resulting in
a 37K€ average revenue increase per new hire
EXPERIENCE
AREA:
4. IT PM
All my professional life
involved in defining,
delivering and controlling
projects of all kind, even if
it was a new technology or
I had to learn quickly and
from scratch...
JAUME SOLÉ PONT
Scopes, Resources, Milestones
Negotiating times and acceptance criteria
Controlling and Staffing
Resolving Client Needs & Stoppers
Documenting and handover
QA
Some Achievements:
I designed, built and operated a Project Mgmt Dashboard
to follow the implementation & critical incidences in the
project of hundreds of sites connectivity deployment with
CTTI and TELEFONICA suppliers, helped by a team of 10
field experts
I lead an EU Transnational training project with Regione
Lombardia, Generalitat de Catalunya, FESTO & DEC
European Project Mgmt Award, based on customer
satisfaction, low issues level and good project margins
EXPERIENCE
AREA:
5. IT SUPPORT
Large experience with
external and internal
clients for IT support in
their business...
JAUME SOLÉ PONT
X-Coordination & Partnership
Key clients
Trouble ticketing
Managed Services
Escalating and resolving conflicts & criticals
Some Achievements:
I delivered Managed Services during last 3
years to 16 installations with 0 complaints or
penalties
I implemented and operated a Trouble
Ticketing system to process a national wide
project incidences coming from all learning
centres in the geography as well as its
knowledge base
EXPERIENCE
AREA:
6. LANGUAGES
English French
Spanish Catalan
also Italian and Portuguese
JAUME SOLÉ PONT
PROFESSIONAL CRONOGRAM
2010--2016 PEARSON
Tech Delivery Core Officer&Architect
Ed-Tech Sales Manager
2009--2010 FCRI
EduCat1x1 Programme Project Manager
and Connectivity Deployment Support Manager
1999--2009 ORACLE
Consulting Key Acount Manager, Finance&Industrial sectors
Consulting Practice Manager
1998--1999 SPEEDCOM
Business Managing Director
Other Companies (& overlapped part time jobs):
RACC, GDS/LaCaixa, Barcelona Olympic Games,
DEC, CCUPC, FIB, UPC/CIA, ETSAB
Professional Memberships:
CTECNO, IESE Alumni, ATI, AEIC, DECUS...
www.linkedin.com/in/jaumesole
OTHERS
Editor's Notes
Sales: Strat & Operating Plans, CRM, Pipeline, Forecast, Opportunity & RFP management, POCs & Demos
BIW & DB presales: Good knowledge in Oracle BI EE, ODI, APEX, BIME, Tableau, Qlik, Gecko and Oracle / SQLserver / MySQL / PostgreSQL DBs
Delivery: Backlog control, Staffing, Project management, WIP, Yield, Staff stress control, Quality Assurance
People: Select and maintain a motivated team, and just the right amount of stress, with efficacy in training and coaching, internal equity, career plans, internal events and awards, enhancing practice procedures
Administration: Budget mgmt, P&L control, Contract mgmt, TM & FP invoicing, FY and Q closing and reporting
People management, hiring, coaching, career development, performance appraisal, skill mapping
Budget & cost centre management, Business planning, Project methodologies (ITIL, Oracle PM, Digital PM...)
IT Strategy, IT Project Sales (internal and external) and Project Mgmt
Sistems (Win server, Linux RHEL-Fedora-Debian, Mac, VBox, VMware...), Network (IP, DNS, Meraki, Radius...)
Web servers (Apache/tomcat, IIS, Samba, lighttpd, cgi, reverse proxies, load balancers, googleanalytics...)
Programming (PHP, javascript, Python, SQL, Java, C++, Qt, Webkit, HTML5, XML, CSS, bash scripting...)
Defining business aligned project scopes, resources needed, personal profiles, milestones and budgets
Defining and negotiating delivery times and acceptance criteria/tests; Passionate about Quality Assurance
Controlling costs, gaps, risks, deadlines, incidences, change control, staffing and project progress
Coordinating customers needs and internal availabilities, solving stoppers
Reporting, documenting and handover; Recording lessons learnt
Support to internal and external clients. Coordinate with other Managers in the organization. Coordinate with Partner teams
Conduct regular conference calls with key clients
Organising & Delivering Support ticketing service using trouble ticketing software (RightNow, Zoho, Zendesk, ServiceNow), Wiki Mgmt, KBs, QA, reporting
Design & Delivery of Managed Services to key customers (Monthly reporting, Change control, Proactive maintenance)
Experience in dealing, escalating and resolving service delivery conflicts (criticals management) with big or strategic clients like banks, insurance companies, ministries of education, universities and publishers
2010--2016 PEARSON, www.pearson.com
Tech Delivery Core Officer&Architect EMEA
Ed-Tech Sales Manager SPAIN & PORTUGAL
2009--2010 FCRI, www.fcri.cat
EduCat1x1 Programme Project Manager
and Connectivity Deployment Support Manager
1999--2000 ORACLE, www.oracle.com
Consulting Key Acount Manager, Finance&Industrial sectors, eastern SP
Consulting Practice Manager, eastern Spain
1998--1999 SPEEDCOM (ISP, 3Com partner, Telefonica partner)
Business Managing Director