1. Course Name Completed Hours Instructor Name Organization
10 LIES ABOUT HEALTH &
WELLNESS: WHAT YOU DON'T
KNOW CAN KILL YOU
8/31/2012 1.00 Southwest Key
Programs, Inc.
5 SMARTEST THINGS YOU
COULD EVER DO -5
ESSENTIAL RULES FOR
LIVING A HEALTHY LIFE
8/2/2012 1.00 Jessica Dominguez Southwest Key
Programs, Inc.
6-SWK PER Training 10/9/2012 1.00 Jill Nilson Southwest Key
Programs, Inc.
A GOOD NIGHT'S SLEEP 8/2/2012 1.00 Jessica Dominguez Southwest Key
Programs, Inc.
A GOOD NIGHT'S SLEEP 8/31/2012 1.00 Jessica Dominguez Southwest Key
Programs, Inc.
Adolescent Suicide 8/5/2011 2.50 Relias Learning Southwest Key
Programs, Inc.
Adolescent Suicide 8/13/2013 1.50 Relias Learning Southwest Key
Programs, Inc.
Adolescent Suicide 8/19/2014 1.50 Relias Learning Southwest Key
Programs, Inc.
Adolescent Suicide 8/17/2015 1.75 Relias Learning Southwest Key
Programs, Inc.
Analyzing Performance and
Corrective Action Plans
12/18/2012 2.00 Relias Learning Southwest Key
Programs, Inc.
COA General Standard Overview
- Financial Management
7/13/2012 0.60 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards for
Ethics
1/7/2012 0.50 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards for
Finance
1/7/2012 0.50 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards for
Governance
1/7/2012 0.50 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Administrative and
Service Environment
7/13/2012 0.70 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Client Rights
7/13/2012 0.60 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Ethical Practice
7/13/2012 0.08 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Governance
7/13/2012 0.13 Dale Fedke Southwest Key
Programs, Inc.
Transcript for Bueno, Joeanna

2. COA General Standards
Overview - Human Resources
7/13/2012 0.10 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Performance and
Quality Improvement
7/13/2012 0.12 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Risk Prevention and
Management
7/13/2012 0.90 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview - Training and
Supervision
7/13/2012 0.70 Dale Fedke Southwest Key
Programs, Inc.
COA General Standards
Overview -Behavior Support and
Management
7/13/2012 0.90 Dale Fedke Southwest Key
Programs, Inc.
COA PQI Training 1/7/2012 1.00 Southwest Key
Programs, Inc.
Coaching and Mentoring in the
Workplace
1/4/2012 1.00 Relias Learning Southwest Key
Programs, Inc.
Coaching and Mentoring in the
Workplace
11/6/2012 1.00 Relias Learning Southwest Key
Programs, Inc.
Confidentiality and HIPAA 8/19/2014 1.25 Relias Learning Southwest Key
Programs, Inc.
Confidentiality and HIPAA 8/13/2015 1.25 Relias Learning Southwest Key
Programs, Inc.
Confidentiality and HIPAA 8/16/2015 1.25 Relias Learning Southwest Key
Programs, Inc.
Conflict Management 1/7/2012 2.00 Relias Learning Southwest Key
Programs, Inc.
Conflict Management 6/11/2013 2.00 Relias Learning Southwest Key
Programs, Inc.
Corporate Compliance and
Ethics
8/25/2014 1.00 Relias Learning Southwest Key
Programs, Inc.
Corporate Compliance and
Ethics
8/13/2015 1.00 Relias Learning Southwest Key
Programs, Inc.
Corporate Compliance and
Ethics
8/16/2015 1.00 Relias Learning Southwest Key
Programs, Inc.
CPR New Hire and
Recertification
8/16/2011 4.00 Southwest Key
Programs, Inc.
CPR New Hire and
Recertification
8/22/2012 4.00 Southwest Key
Programs, Inc.

3. CPR New Hire and
Recertification
8/19/2014 4.00 Southwest Key
Programs, Inc.
Cultural Diversity 8/3/2011 2.00 Relias Learning Southwest Key
Programs, Inc.
Cultural Diversity 7/3/2012 1.00 Relias Learning Southwest Key
Programs, Inc.
Cultural Diversity 8/13/2015 1.25 Relias Learning Southwest Key
Programs, Inc.
Cultural Diversity 8/16/2015 1.25 Relias Learning Southwest Key
Programs, Inc.
Defensive Driving Training 8/13/2013 2.00 Relias Learning Southwest Key
Programs, Inc.
Defensive Driving Training 8/19/2014 2.00 Relias Learning Southwest Key
Programs, Inc.
Defensive Driving: The Basics 8/13/2015 1.00 Relias Learning Southwest Key
Programs, Inc.
Discrimination in the Workplace:
What Supervisors Need to Know
8/13/2013 1.50 Relias Learning Southwest Key
Programs, Inc.
EEOC & ADA: What Supervisors
Need to Know
1/7/2012 1.50 Relias Learning Southwest Key
Programs, Inc.
Emergency Preparedness 1/8/2013 1.00 Relias Learning Southwest Key
Programs, Inc.
Emergency Preparedness 8/19/2013 1.00 Relias Learning Southwest Key
Programs, Inc.
Emergency Preparedness 8/19/2014 1.00 Relias Learning Southwest Key
Programs, Inc.
Emergency Preparedness 8/13/2015 1.00 Relias Learning Southwest Key
Programs, Inc.
First Aid-New Hire and
Recertiification
8/16/2011 4.00 Dale Fedke Southwest Key
Programs, Inc.
First Aid-New Hire and
Recertiification
8/22/2012 4.00 Dale Fedke Southwest Key
Programs, Inc.
First Aid-New Hire and
Recertiification
8/19/2014 4.00 Dale Fedke Southwest Key
Programs, Inc.
FMLA: What Supervisors Need
to Know
1/7/2012 1.00 Relias Learning Southwest Key
Programs, Inc.

4. FMLA: What Supervisors Need
to Know
10/21/2013 1.00 Relias Learning Southwest Key
Programs, Inc.
Handle with Care Behavioral
Management
8/17/2011 8.00 Dale Fedke Southwest Key
Programs, Inc.
Handle with Care Behavioral
Management
8/21/2012 8.00 Dale Fedke Southwest Key
Programs, Inc.
Handle with Care Behavioral
Management
8/20/2013 8.00 Dale Fedke Southwest Key
Programs, Inc.
Handle with Care Behavioral
Management
8/20/2014 8.00 Dale Fedke Southwest Key
Programs, Inc.
Handle with Care Behavioral
Management
8/17/2015 8.00 Dale Fedke Southwest Key
Programs, Inc.
Handling Food Safely 1/10/2013 1.00 Relias Learning Southwest Key
Programs, Inc.
Handling Food Safely 8/13/2013 1.00 Relias Learning Southwest Key
Programs, Inc.
Handling Food Safely 8/19/2014 1.00 Relias Learning Southwest Key
Programs, Inc.
Handling Food Safely 8/13/2015 1.00 Relias Learning Southwest Key
Programs, Inc.
Maintaining a Respectful
Workplace
1/7/2012 2.00 Elizabeth Devictoria Southwest Key
Programs, Inc.
Maintaining a Respectful
Workplace
2/26/2013 2.00 Elizabeth Devictoria Southwest Key
Programs, Inc.
Managing Employee
Performance
1/7/2012 2.00 Relias Learning Southwest Key
Programs, Inc.
Motivational Interviewing 8/20/2015 12.00 Dale Fedke Southwest Key
Programs, Inc.
Motivational Interviewing
PreExam
8/17/2015 1.00 Antoinette Villarreal Southwest Key
Programs, Inc.
Open Enrollment 2015 7/7/2015 1.00 Antoinette Villarreal Southwest Key
Programs, Inc.
Overview of Suicide Prevention 8/3/2012 3.50 Relias Learning Southwest Key
Programs, Inc.
Overview of the Personal
Outcome Measures
1/7/2012 1.00 Relias Learning Southwest Key
Programs, Inc.

5. Performance Improvement 1/7/2012 1.00 Relias Learning Southwest Key
Programs, Inc.
Pre- Service: NEO Professional
Ethics (Healthy Boundaries and
Professional Relationships)
8/11/2015 2.00 Dale Fedke Southwest Key
Programs, Inc.
Pre-Service: NEO - Employee
Guidebook
8/13/2015 2.00 Dale Fedke Southwest Key
Programs, Inc.
Pre-Service: NEO Cultural
Competency
8/13/2013 1.00 Dale Fedke Southwest Key
Programs, Inc.
Pre-Service: NEO Cultural
Competency
8/13/2015 1.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/3/2011 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/10/2011 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 7/13/2012 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/13/2013 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/25/2014 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/13/2015 2.00 Dale Fedke Southwest Key
Programs, Inc.
Preventing Child Maltreatment 8/16/2015 2.00 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 8/3/2011 2.50 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 7/3/2012 2.50 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 8/13/2013 2.50 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 8/25/2014 2.50 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 8/13/2015 2.50 Dale Fedke Southwest Key
Programs, Inc.
Safety and Security Protocols 8/16/2015 2.50 Dale Fedke Southwest Key
Programs, Inc.

6. Self Advocacy - Skill Building 1/8/2013 1.50 Relias Learning Southwest Key
Programs, Inc.
Sexual Harassment 8/5/2011 1.00 Relias Learning Southwest Key
Programs, Inc.
Sexual
Harassment/Discrimination –
Prevention for Employees
8/6/2012 2.50 Relias Learning Southwest Key
Programs, Inc.
Sexual
Harassment/Discrimination –
Prevention for Employees
8/13/2013 2.50 Relias Learning Southwest Key
Programs, Inc.
Sexual
Harassment/Discrimination –
Prevention for Employees
8/19/2014 2.50 Relias Learning Southwest Key
Programs, Inc.
Sexual
Harassment/Discrimination –
Prevention for Employees
8/17/2015 2.50 Relias Learning Southwest Key
Programs, Inc.
Social Media Guidelines 6/5/2015 1.00 Antoinette Villarreal Southwest Key
Programs, Inc.
Social Media Guidelines 8/16/2015 1.00 Antoinette Villarreal Southwest Key
Programs, Inc.
Southwest Key Annual
Professional Ethics Course for
2013
8/13/2013 2.00 Southwest Key
Programs, Inc.
Special Needs of Juveniles 1/7/2012 1.00 Dale Fedke Southwest Key
Programs, Inc.
Supervision and Leadership 11/2/2012 2.00 Relias Learning Southwest Key
Programs, Inc.
SWK-ANN - Performance Quality
Improvement Orientation
7/3/2012 0.30 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Performance Quality
Improvement Orientation
7/1/2013 0.30 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Performance Quality
Improvement Orientation
8/13/2013 0.30 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Performance Quality
Improvement Orientation
8/13/2015 0.30 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Professional Ethics 8/3/2011 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Professional Ethics 7/3/2012 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-ANN - Professional Ethics 8/19/2014 2.00 Dale Fedke Southwest Key
Programs, Inc.

7. SWK-Organization Wide- ANN -
Social Media
8/3/2011 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide- ANN -
Social Media
7/3/2012 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide- ANN -
Social Media
8/13/2013 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide- ANN -
Social Media
8/22/2014 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide-ANN -
Confidentiality Issues/Health
Insurance Portability and
Accountability Act (HIPAA)
8/3/2011 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide-ANN -
Confidentiality Issues/Health
Insurance Portability and
Accountability Act (HIPAA)
7/3/2012 2.00 Dale Fedke Southwest Key
Programs, Inc.
SWK-Organization Wide-ANN -
Confidentiality Issues/Health
Insurance Portability and
Accountability Act (HIPAA)
8/13/2013 2.00 Dale Fedke Southwest Key
Programs, Inc.
Teamwork: The Fundamentals 11/2/2012 2.00 Relias Learning Southwest Key
Programs, Inc.
Teamwork: The Fundamentals 1/10/2013 2.00 Relias Learning Southwest Key
Programs, Inc.
The ABC`s of Bullying 11/2/2012 3.75 Relias Learning Southwest Key
Programs, Inc.
The Developmentally
Appropriate Classroom: Best
Practices
1/7/2012 1.50 Relias Learning Southwest Key
Programs, Inc.
Train the Trainer: Facilitation
Guide
1/7/2012 2.00 Dale Fedke Southwest Key
Programs, Inc.
Valuing Diversity in the
Workplace
8/13/2013 2.50 Relias Learning Southwest Key
Programs, Inc.
Valuing Diversity in the
Workplace
8/22/2014 2.50 Relias Learning Southwest Key
Programs, Inc.
Valuing Diversity in the
Workplace
8/13/2015 2.50 Relias Learning Southwest Key
Programs, Inc.
Welcome to the Relias Learning
Management System (RLMS)
1/24/2011 0.00 Relias Learning Southwest Key
Programs, Inc.
Working with Difficult People 1/7/2012 2.50 Relias Learning Southwest Key
Programs, Inc.
Working with Difficult People 4/2/2013 2.50 Relias Learning Southwest Key
Programs, Inc.

8. Motivational Interviewing
Training - Part One
12/15/2010 12.00
Motivational Interviewing
Training - Part Two
4/13/2011 12.00
Program Directors Annual
Training
6/20/2013 12.00
TEXAS JUVENILE JUSTICE
DEPARTMENT
8/1/2013 6.00
PLATO Professional
Development
9/14/2013 6.00
Total Hours: 294.78
I certify that the trainings listed above were completed by me.
Staff Name
Staff Signature
Job Title
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