1. Investor protection. Market integrity. One Liberty Plaza t 212 858 4339
165 Broadway, 27th
Floor f 301 527 4824
10006-1404 www.finra.org
May 26, 2015
Mr. Ismael Torres-Pizarro Arbitrator ID: A59722
Domingo Cruz 642 Villa Prades
San Juan, PR 00924
Dear Mr. Torres-Pizarro:
Congratulations! FINRA Dispute Resolution is pleased to inform you that on 5/21/2015,
you successfully completed the onsite training and trainer evaluation components of its
mandatory, basic arbitrator training program held in WebEx Live Video Training. Your
assigned primary hearing location is San Juan, PR.
Each arbitrator is assigned to one primary hearing location, which is the closest in-state
hearing location to an arbitrator’s primary residence. Arbitrators who split their time
between two residences may request to serve in an additional, or secondary, hearing
location. If FINRA approves an arbitrator’s request to serve in a secondary hearing
location, arbitrators agree to pay their own travel and accommodation costs associated
with serving in this hearing location. Arbitrators must also have the availability and
flexibility to serve in secondary hearing locations without causing a delay in the hearing
process. Arbitrators should include in the business background section of their disclosure
reports in which hearing location they plan to spend certain months of the year, so
parties are aware of any potential scheduling conflict at the start of the proceedings.
It is an honor to serve as an arbitrator. Your role is important to the investing public, the
securities industry, and FINRA Dispute Resolution’s arbitration program. We look
forward to working with you in the future and welcome your comments and/or
suggestions. Thank you again for your commitment to the dispute resolution program.
Very truly yours,
Luis A. Cruz
Administrative Assistant III
FINRA Dispute Resolution
PLEASE KEEP NEUTRAL MANAGEMENT AND YOUR REGIONAL OFFICE INFORMED OF ANY CHANGES TO YOUR
BIOGRAPHICAL INFORMATION. YOU MAY ALSO REGISTER WITH THE DR PORTAL TO MAKE UPDATES. THIS INCLUDES ANY
CHANGE TO YOUR CONTACT INFORMATION OR EMPLOYMENT STATUS. THIS ALSO INCLUDES ANY DISCLOSURE THAT MAY
AFFECT YOUR ABILITY TO SERVE IMPARTIALLY (E.G., LAWSUITS, BROKERAGE ACCOUNTS, ETC.). IF YOU ARE A NON-
PUBLIC ARBITRATOR REGISTERED WITH THE SECURITIES INDUSTRY, WE ENCOURAGE YOU TO CONTINUALLY UPDATE YOUR
INFORMATION WITH THE CENTRAL REGISTRATION DEPOSITORY (CRD). PLEASE VISIT WWW.FINRA.ORG FOR MORE
INFORMATION.

2. Arbitrator Identification Number: A59722
Arbitration Program Date: 5/21/2015
Ismael Torres-Pizarro
Is Hereby Approved as a FINRA Dispute Resolution Arbitrator
Having Qualified through the National Arbitration and Mediation Committee
Ryan K. Bakhtiari
Chair, National Arbitration and
Mediation Committee
Richard W. Berry Executive
Vice President Director of
Dispute Resolution