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2. Introduction
Internet is one of the basic necessities. All the tasks are now performed
virtually via Internet. Any small issue can hamper all the tasks. As the
internet is expanding its spectrum, so do the issues that cover its stability
and capacity to evolve. Be it related to access, domain name system (DNS),
privacy & identity, net neutrality, routing security etc.
There are some issues mentioned below regarding ADSL and NBN network.
And also the tips to resolve the errors. These tips and tricks let you
understand what could be the issue and how to minimize the problem thus,
saving your time and hard work. If the user is unable to understand the error
with these tricks then contact Dodo Tech Support Australia for solutions.
We are here to guide you with these tricks to make your tasks simple.

3. The common issue with ADSL is not working properly.
a. Make sure you are connected properly: If you are not using a home
phone, then the modem will directly connect to telephone wall socket. In
case if you are using the phone, ensure sockets have filters connected.
b. There might be three issues:

4. > Cannot connect to the internet- There could be many reasons when you
are unable to connect to the internet such as line issue, internal wiring issue
or faulty modem.
> Internet is dropping out- Drop out issue means when the internet signal is
lost for short time period.
For these two problems, try with these steps-
1. Is the line free from noise and is there dial tone?- In order to have a error
free internet service, active phone line should have a clear dial tone and be
free of noise.
2. Modem's power cycle- It allows modem to refresh and reconnect to the
internet and fixes the issues.
3. Check the lights- After refreshing the connection have a look on modem's
light to get a clue as what might be the issue.

5. 4. Isolate the modem- Equipments which are need to be removed- ADSL
filters, Telephone extension leads, ADSL/ Dial-Up modems, Fax,
Answering machine and all other headsets.
5. Try another cable- If the issue is caused by phone cable then try
another cable as phone cables do wear out.
6. Check all other phone sockets- Try all other sockets you have. This
helps you to rule out potential internal wiring problem.
> Internet service is slow.

6. NBN
a. When it comes to NBN, there are two equipments to be installed.
> Network termination Device/ Unit (NTD/NTU)
> Optical Network terminal (ONT)

7. b. Internet connection:
The user needs to confirm Fiber service is fixed and active. Before the
connection is ready, Dodo will send the user an SMS.
Below are the steps to set up router:
1. Link an Ethernet cable from ONT/NTU data port.
2. Now join the power cable on the back of the power port of Dodo
supplied router from Wall Power Outlet.
3. Press the power button on the back of router to power ‘On’ the router.
4. To verify the automatic configuration of device wait for the broadband
light on router.
5. Now connect the system with router through Ethernet cable to either of
them- LAN 1, LAN 2 or LAN 3 ports on the back of supplied router.

8. Dodo Support Australia is within your reach
24/7
Our experts and technicians can tackle any issue related to
ADSL and NBN networks without making the user wait. Contact
at our Dodo Support Number Australia 1-800-875-274 in
removing all the internet related queries. Our dedicated team is
there to resolve any query and is accessible for 24/7.

9. Dodo Support Australia
1-800-875-274
Original Source: bit.ly/2lmIQig
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