Chapter12 Managing and Pricing Deposit Services.ppt Chapter11 Liquidity and Reserves Management: Strategies and Policies.ppt 7c's principles of business communiation.ppt 3. Oral Communication & Presentation.pptx 2. written communication for business communication grapevine communication for business communication 7. upward communication for business communication 4. downward communication for business communication.pptx Business Communication FINAL for chapter 1 Elements of Organisational behavior.pptx he dynamics of people and organization.pptx