Luis Aviles Ortiz

Ireland Ireland

Creative media specialist

Finance / Banking / Insurance

Experienced. Fluency English + Spanish language 6 years of customer support or account management in a merchant processing or payment processing environment. Direct experience in dealing with difficult customers or communicating difficult messages that will create a negative impact to the client. Experience in analyzing data, trends and client information to identify product or service cross-sale opportunities. Experience using Microsoft Office products including preferred: Excel, Word, Access, Outlook, and PowerPoint a must. Excellent oral and written communication experience Knowledge, Skills, and Abilities Excellent organizational, communication, and interperso...