Cygnet offered a customized automated practice management solution, EMR and a billing software which was HIPAA compliant and met the HL7 (Health Level) international standards. Explore the case at http://www.cygnet-infotech.com//media/581396/hipaa-compliant-electronic-medical-record-emr-system-case-study-cygnet-infotech.pdf

1. www.cygnet-infotech.com
Compliant Electronic
Medical Record
(EMR)
System for Seamless
Practice Management

2. EMR Solution
www.cygnet-infotech.com
Customer Size
Mid-size Healthcare Facility
Country
US
Domain
Healthcare
Technology
Core Java, Spring, Hibernate,
JBoss Seam, HTML5, Angular JS,
MySQL, Faxing API
Project
Details
Business Scenario
Practitioner consults 50-55 new patients on a daily basis along with treating previous cases. Also, in Ob-Gyn medical specialty,
attendingtelephonicqueriesofthepatientsisaninevitableandacriticalpartofthepractice.Thisconsumedmostofthetimeofthe
practitionerandthepersonnelduetomanualpractices.Suchpracticescenarioresultedin:
Thus, to attain professional efficacy, practitioner approached Cygnet for developing an EMR software with
Lack of Real-time
Payment Tracking
Ob-Gyn
Specialty Focus
Heedless Practice
Work ow
Simple
Usability
Increased
Appointment
No-Shows
Single Collaboration
Platform
Ineffective
Data management
End-to-End
Payment Tracking
Client
Profile
The Client is a reputed Ob-Gyn medical practitioner with staff of
50 people across two well-established clinics based in the US.
Practitioner offered all sorts of Ob-Gyn medical services including
the emergency operations and surgeries. The infrastructure
included operation theaters, general and special wards making it
a well-equipped clinic with 12 beds per clinic. With such
infrastructure and Ob-Gyn practice experience, practitioner
managedtoconsultaround18000patientsannually.

3. EMR Solution
Our Offerings
Cygnet offered a customized automated practice management solution, EMR and a billing software which was HIPAA
compliant and met the HL7 (Health Level) international standards. The designing of the solution to digitize all the vital
processes of Ob-Gyn practice was achieved by:
With Test Driven Development Approach, Cygnet developed the
error-free development architecture to meet the estimated timeline.
www.cygnet-infotech.com
Team Breakup
2
Full time
Analyst
6
Full time
Developer
1
Full time
Tech lead
1
Full time
Project Leader
2
Full time
Project Manager
Full year to go live
1 24x7Client support and maintenance assistanceTotal Hours
25000

4. Modules and Features
of Robust and Scalable
EMR Solution for
Automated Ob-Gyn Practice

5. www.cygnet-infotech.com
Appointment Scheduler
Schedule, manage and track appointments
Benefits: Seamless patient appointment management
Patient Account
Appointment Booking
Appointment Con rmation
Treatment Status
(On-Deck area, In-Treatment area, Treatment done, Checkout)
Welcome Kit
SMS Alert
Email Alert
Recurring Appointment
Class Booking
Patient Demographics and Diagnosis Chart
Create and generate an electronic form of patient records
Benefits: Single click access to records, diagnosis, lab records, history,
recall and other patient details
Patient Personal Information
Contact Information
Emergency Contact Information
Family Doctor
Insurance Provider Data
Allergies
Major Diagnoses
Major Medical History
Examination and Treatment Options
EMR SolutionEMR Solution

6. EMR Solution
www.cygnet-infotech.com
Document Management
Store and retrieve documents and records
Benefits: A single collaborative platform for all departments
with secure infrastructure for data protection of patient records
Simultaneous Access to Patient Information
Application Integration with Patient Information
Document Retention Policy and Process
Integrated Customer and Vendor Portals
Document Retention Policy and Process
Vendor Contract Management
Copay and Billing System
Track and manage all billing and accounting
Benefits: End-to-end billing services
Eligibility and Bene ts Veri cation
3rd Party Finance Company
Charge Entry
Electronic and Paper Submissions
Insurance and Patient Payment Posting
Secondary Billing
Extensive Insurance Follow-up
EOB (Explanation Of Bene ts) Integration
Denial Management
Pre-authorization Process
Payment Schedule (Variable, Monthly, Per visit)
Patient Statement Processing and Mailing
Appeal Administration
Super Bill Generation
CPT and ICD Code Integration
EMR Solution

7. EMR Solution
www.cygnet-infotech.com
Patient Reminder System
Inform patients of upcoming appointments
Benefits: Reduction in number of appointment no-shows
Auto Alert
Patient SMS Noti cation
Re-scheduling Request Handling
Email Alert
Custom Recall Noti cation Cycles Setup
Standard Recall Cycle Setup
Lab Order Integration
Make test and report requests to the labs
Benefits: Instant request and report sharing
Test Request
Instant Report Sharing
Priority Setting
Import of Sonography Reports
Import of Ultrasound Images
EMR Solution

8. www.cygnet-infotech.com
EMR Solution
Apart from these modules, the solution also provided:
e-Prescriptions support across
a wide network of pharmacies
Pre-installed training program
to train users
Ensured an up and running software
within a week of implementation
Seamless connectivity of software
across desktops and smartphones
Role-based access to nurses,
receptionists and practitioner

9. www.cygnet-infotech.com
EMR Solution

10. www.cygnet-infotech.com
EMR Solution
Third party integration to digitize process
e-Prescriptions
Lab Order
Integration
Clinical Laboratory
Services
Insurance Eligibility
and Billing Verification

11. www.cygnet-infotech.com
EMR Solution
Practitioner was delivered a robust EMR software
for efficient and digital practice management
Electronic
Medical
Records
Patient
Pharmacies
Labs
Payers
Referring
Providers
Hospital
HIE
Benefits
Easy to use solution with no hidden costs
Least possible implementation charges
Easily accessible solution with no additional training
expense required to run the software
Digitization of processes increasing the efficiency
of practice
Reduction in overall patient Turn Around Time (TAT)
Attained agility and efficacy with paperless
medical practice
Signi cant reduction in the number of appointment
no-shows
Anytime, anywhere access to data on desktops
and smartphones
Centralized data management system
Optimum data security with de ned user access authority
Secure data storage infrastructure
Accurate data management
End-to-end patient activity and payment tracking system
Cygnet’s Key Contribution
Enhanced overall efficiency by making EMR ready for
Meaningful Use Stage 2 and ICD-10
Increased rst-pass acceptance to 98.5%
Signi cant reduction in Appointment No-shows by
78% resulting in lower overheads
3000+ Development Hours Saved using Agile Methodology
and Test Driven Development Approach
Automatic reminders for Insurance Claim Submission led
to increase in revenue by 25%
Reduced money Embezzlement by 40% by logging all the
User Activity in the system

12. For more information, please visit or emailwww.cygnet-infotech.com inquiry@cygnet-infotech.com
US Office Cygnet Infotech LLC. Mack-Cali Centre III, 140 E, Ridgewood Avenue,
Suite 415 ST, Paramus, NJ 07652
Tel +1-646-915-0021 | Fax +1-201-642-1181
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