This presentation by the Health 2.0 Conference reviews the financial loss patients face due to medical identity fraud. Not only that, but the presentation also provides seamless methods you can opt to fight other scams and spam prevalent in the industry.

1. The Financial Impact Of Medical
Identity Fraud On Patients
A Guide By Health 2.0 Conference

2. 1. Introduction To Medical Identity Fraud
1. Understanding Patient’s Perspective On The Matter
1. Understanding Hospital’s Perspective On The Matter
1. Prevention Strategies For Patients & Hospitals
1. Detection Strategies For Patients & Hospitals
Table Of Contents

3. Introduction To Medical Identity
Fraud

4. ● As highlighted at the Health 2.0 Conference’s Winter
Edition, medical identity fraud occurs when someone uses
another person's personal information to obtain medical
care or services.
● Medical identity theft is a growing problem in healthcare
because of the increasing amount of personal health
information stored electronically and the ease with which
it can be accessed and shared, reviews Health 2.0
Conference.

5. Understanding Patient’s
Perspective On The Matter

6. ● The experts who will grace the Health 2.0 Conference’s Spring Edition say
that medical identity scam can lead to inaccurate medical records, incorrect
diagnoses, inappropriate treatments, and even financial loss due to
fraudulent medical charges.
● Patients may discover that someone has used their medical identity to receive
medical care, to fill a prescription, or to obtain medical equipment.
● Medical identity scam can be emotionally traumatic for patients who may feel
violated and vulnerable, as per the reviews collected at the Health 2.0
Conference’s post conference sessions.
● Patients may lose trust in healthcare providers and institutions they feel have
not done enough to protect their health information.

7. Understanding Hospital’s
Perspective On The Matter

8. ● Medical identity spam, as per the Health 2.0 Conference’s experts, can
impact hospital operations and finances by increasing the cost of medical
care and exposing hospitals to legal and regulatory penalties.
● Hospitals may incur costs related to investigating and resolving
fraudulent claims and may be subject to fines or legal action if they are
found to have violated patient privacy laws.
● Hospitals have a legal and ethical responsibility to protect patient privacy
and are subject to various state and federal laws and regulations related
to patient privacy and data security– reviews collected from Health 2.0
Conference.
● Hospitals may be held liable for damages resulting from medical identity
theft and may face fines or penalties if they are found to have violated
patient privacy laws.

9. Prevention Strategies For Patients
& Hospitals

10. ● Tips may include safeguarding personal information, monitoring credit
reports, reviewing medical bills and statements, and reporting
suspicious activity to healthcare providers and law enforcement.
● Protecting personal information and monitoring credit reports can
help patients detect and prevent medical identity theft.
● Hospital staff should be trained to recognize signs of medical identity
theft and to take appropriate action to prevent it.
● Best practices may include using strong passwords, encrypting
patient data, restricting access to patient information, and regularly
monitoring for suspicious activity.

11. Detection Strategies For Patients
& Hospitals

12. ● Patients can detect identity theft by reviewing medical bills and
statements, monitoring credit reports, and staying alert for suspicious
activity.
● Warning signs may include receiving bills for services that were not
received, receiving calls from debt collectors for medical bills that
were not incurred, or noticing errors in medical records.
● Hospitals can implement monitoring systems to detect and prevent
medical identity theft. Check out the next slide to get an all-inclusive
guide as shared at the Health 2.0 Conference’s global platform to
what hospitals can do to fight fraud effectively.

13. ● Regularly review patient records: Hospitals should conduct regular reviews of patient
records to ensure that all information is accurate and up-to-date. This can help identify
any discrepancies or inconsistencies that may be signs of medical identity theft.
● Monitor patient activity: Hospitals can use monitoring systems to track patient activity,
including the types of services and treatments received and any medications or medical
devices prescribed or dispensed. This can help identify any suspicious activity related
to medical identity theft, reviews an expert who attended the Winter Edition of Health
2.0 Conference.
● Flag high-risk patients: Hospitals can identify patients who may be at high risk for
medical identity theft, such as those with a history of identity theft or who have been
victims of a data breach. These patients can be flagged for additional monitoring and
scrutiny to prevent fraud, as per the Health 2.0 Conference experts.
● Train staff to recognize signs of medical identity theft: Hospital staff should be trained
to recognize signs of medical identity theft, such as inconsistencies in patient records
or suspicious activity in patient accounts. Staff should also know how to report
suspicious activity to hospital administrators or law enforcement.

14. This Presentation Is Prepared By
Aayushi Kapil
Manager, Health 2.0 Conference
Thank You!