Personal Information
Organization / Workplace
Greater Seattle Area United States
Occupation
Milgard Endowed Prof of Service Innovation & Business Analytics, Cognitive Strategy, Digital Innovation & Analytics
Industry
Education
About
Turning service, data, digital, cognition & innovation into outcome, profit, growth
time = important currency
If you have a challenging problem/opportunity, needs to be solved urgently & show IMMEDIATE RESULTS let's co-create value & impact
Versatile T-shaped innovation & cognitive analytics evangelist, scientist, practitioner (20 years), consultant, scholar (15 years), researcher, data gig, teacher, mentor, speaker, author (150+publications) & professional student
Tags
analytics
innovation
iot
digital transformation
digital innovation
big data
service innovation
smart services
autamation
out sourcing
out tasking
ia
ai
digital talent
t-shaped
innovator
business models
smart devices
internet-of-things
customer experience
competition
digital disruption
trust
service level agreement
blackchain
federated architect
semantics
internet of things
security
fog computing
sla
cyber security
cloud computing
technology
chief analytics officer
data scientist
business analytics
knowledge management
humanitarian systems
relief operations
enterprise data warehousing
digital analytics
project management
service science
laws of service
service systems
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